SoftLayer
2.8 of 5 52 reviews
www.softlayer.com Dallas, TX 500 to 999 Employees

SoftLayer Reviews

Updated Jan 30, 2014
SoftLayer – US – “Couch in between cubicles at SoftLayer”

All Employees Current Employees Only

2.8 52 reviews

                             

48% Approve of the CEO

SoftLayer CEO Lance Crosby

Lance Crosby

(27 ratings)

43% of employees recommend this company to a friend
15 Employee Reviews Back to all reviews
Relevance Date Rating
in
  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Everyday casual with overrun behind the scenes corporate culture.

Anonymous Employee (Former Employee)

I worked at SoftLayer full-time

ProsCheap minimum health insurance. Very casual work environment. Flexibility.

ConsManagers that operate by what ever I'm told from above goes - limited freedom of thought.

Advice to Senior ManagementBe people before being a cash register.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Great place to take your programming skills to the next level.

Software Engineer (Former Employee)
Dallas, TX

I worked at SoftLayer full-time for more than a year

ProsGreat place to lear the proper way to do OOP PHP.

ConsCode reviews, must code by their set of standards.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Jack of all Datacenter trades

Anonymous Employee (Former Employee)

I worked at SoftLayer full-time for more than a year

ProsGreat entry level job, can move fast if you are in the right location.

ConsLow pay for most areas, very demanding work( con for some people)

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Good experience for other jobs

Systems Administrator (Current Employee)
Houston, TX

I have been working at SoftLayer full-time for more than a year

ProsLots of good and helpful people, at least in Houston. Some good and helpful people in Dallas also but not a majority.

Experiences will be good on resume.

ConsIn the year I've been with the company, I've seen several people leave, and a few of them said their reason for leaving was that pay raises were scarce. These people were all veterans from before the merger with The Planet, so that should say something.

Advice to Senior ManagementCommit to giving yearly pay raises based on performance, or at least a yearly bonus, profit sharing, something.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

2 people found this helpful  

Awesome Co-workers, Horrible Technology

Software Engineer I (Former Employee)
Dallas, TX

I worked at SoftLayer full-time for less than a year

ProsReally awesome co-workers and free snacks (sodas, junk food, orange juice, etc)

ConsInterface team is forced to use the slow and horrible API which was built upon the horrible in-house ORM, resulting in a poor work environment, having to make too many design and user experience sacrifices, which results in a slow and sub-par product.

Advice to Senior ManagementMiddle management needs to be more vocal to upper management about the issues developers face. Issues are raised and even after 8 months there's no response.

Managers need to be more forceful and call out other teams on their crappy code instead of telling their own to find a way to work around major issues.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Decent work environment but could use some improvement

Anonymous Employee (Current Employee)
Houston, TX

I have been working at SoftLayer

ProsMiddle management was fair and open
Relaxed work environment
Higher pay than other companies in the area

ConsParking was too far away from the building and not mentioned until you were already on board
The ex-CEO had no good corporate vision
Too many work hours without good comp time
Staff was run too lean
Some middle management had no interest in speaking to those who worked directly (or two layers) below them

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

1 person found this helpful  

Post-Merger Thoughts

Anonymous Employee (Current Employee)
Houston, TX

I have been working at SoftLayer

ProsLarge company (over 700 employees), decent benefits (4% immediately vested 401(k) match), relaxed work environment. Since Houston office is in downtown, the company paid bus pass or parking lot pass is very nice.

ConsNo bonus structure. Management only concerned how to make the sale. No vision of new technologies. No interest in spending money to research other methods or technologies. Company not willing to support you and the things you need to make yourself more efficient as an employee.

Advice to Senior ManagementIf you want the best employees, treat them like they are the best and they will be the best. Telling 'No' all the time does nothing but deflate and discourage.

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

1 person found this helpful  

If you can handle monotony and 12 hour shifts, then this place is for you.

Data Center Tech (Former Employee)
Dallas, TX

I worked at SoftLayer

ProsGood health benefits, relatively small company feel.

ConsTerrible work environment, 12 hour shifts, monotonous and soul crushing work

Advice to Senior ManagementBe honest with potential employees about the work schedule during interview process. There is nothing you can do about the type of work that needs to be done but it is horrendously tedious.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

OK place to earn your stripes, but really just a stepping stone position.

Technologist (Current Employee)
Houston, TX

I have been working at SoftLayer

ProsVery nice office located in downtown Houston.
Some employee perks are good like subsidized transportation, parking, and lunches.

ConsAlmost 40% of employees are in management.
If you are not in management here, you are treated badly.

Advice to Senior ManagementFire half of your managers, that will still leave you with a healthy number to do actual work.

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Good place to get started

Enterprise Sales/Account Manager (Former Employee)
Houston, TX

I worked at SoftLayer

ProsDecent pay for starting an IT career

ConsToo many direction changes in the company strategy

Advice to Senior ManagementFocus in one direction and refine the process

Was this review helpful?
Yes | No
Add Employer Response Flag Review
RSS Feed Embed

Worked for SoftLayer? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at SoftLayer reviews and ratings — including employee satisfaction and approval rating for SoftLayer CEO Lance Crosby. All 15 reviews posted anonymously by SoftLayer employees.