Softchoice

  www.softchoice.com
  www.softchoice.com

Softchoice Reviews

Updated November 12, 2014
Updated November 12, 2014
211 Reviews
3.5
211 Reviews
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Softchoice President, CEO, and Director David MacDonald
David MacDonald
163 Ratings

Review Highlights

Pros
  • It is really cool to be able to bring your dog to work (in 18 reviews)

  • The environment is great from the perspective that you get to bring dogs, have a game room, once a month beer cart, etc (in 19 reviews)


Cons
  • Work-life balance seems good for some roles and bad for others (in 17 reviews)

  • You have to wonder about the vision of the organization when a revolving door at senior leadership positions (in 13 reviews)

More Highlights

57 Employee Reviews Back to all reviews

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  1.  

    Good people, nice company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Outbound Sales in Atlanta, GA
    Former Employee - Outbound Sales in Atlanta, GA

    I worked at Softchoice full-time (more than an year)

    Pros

    Definately has a handle on the LAR microsoft licensing and that's a tough area to understand well. This helps provide value to the customers

    Cons

    a bit of a low compensation, however the benefits were outstanding. the micromanagement isn't the best but most of those managers are no longer there.

    Advice to ManagementAdvice

    Management needs to let the current sales reps keep the existing compensation the way that it is.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great company with great potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Sales Representative in Chicago, IL
    Current Employee - Territory Sales Representative in Chicago, IL

    I have been working at Softchoice full-time (more than an year)

    Pros

    Good culture
    Agile company
    Opportunity

    Cons

    Young leadership
    Always changing strategy

    Advice to ManagementAdvice

    Stick to one strategy a year and get the entire company rallied around it

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Great people and supportive, fun culture, but currently lacking direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Account Manager in Seattle, WA
    Current Employee - Inside Sales Account Manager in Seattle, WA

    I have been working at Softchoice full-time (more than 3 years)

    Pros

    The people are great, they care about giving back to the community and having fun in the office. The pay is good only if you blow out your numbers. The people are very loyal.

    Cons

    Trying to move from a product company to a services organization has pulled departments in different directions. As a sales rep, it can be difficult when the company is trying to be 'everything to everybody'

    Advice to ManagementAdvice

    Narrow the focus. Simply the business strategy

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    I've had a lot of ups and downs at Softchoice but the good definitely outweighs the bad.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Sales Representative in Chicago, IL
    Current Employee - Territory Sales Representative in Chicago, IL

    I have been working at Softchoice full-time (more than an year)

    Pros

    When I first started, it was the people that made me not quit immediately because it is so much information to absorb at once. After a few weeks, you get a handle on the information and start feeling confident in your abilities to do the job as an inside sales rep. After that, you interview to get a territory and the accounts are good accounts and make the transition to their rep less stressful and give you base business. The Softchoice community is incredibly supportive of your work and helping you get better at your job and keeps it fun, which can be very difficult balance to find in a telesales position. Softchoice just rolled out a promotion path where you can move from TSD/telesales to be promoted to enterprise accounts or if you find yourself interested in the more technical side of things, you are able to move from Sales into support roles. The company itself is continually evolving to make its offering more attractive to customers and easier for reps to sell that offering.

    Cons

    IT is hard to learn and can be stressful and the training at Softchoice is good but requires employees being proactive in asking for help on things they don’t understand. The company is continually changing which I view as a good thing but it can be unsettling to see roles changes from quarter to quarter. Also, while many people are promoted from TSD to other departments, it can be a longer process than is desirable.

    Advice to ManagementAdvice

    Change is good for a company but perhaps make people aware of it before so as to not seem out of the blue.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    A great company to challenge yourself, learn a bunch, and have a good time all at once.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Management
    Current Employee - District Management

    I have been working at Softchoice full-time (more than 8 years)

    Pros

    Softchoice and the IT industry is challenging and will stretch your thinking and adaptability. It is a work hard, play hard culture and has great focus on people development.

    Cons

    Change is constant and there are major growing pains associated with companies transformation from a reseller to a full end to end IT solutions provider.

    Advice to ManagementAdvice

    Keep communication high, consistently review the market and ensure compensation is on par with job responsibility, and don't lose sight of the core of Softchoice (which is the people).

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    A great place to work... with some growing pains.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    I have been working at Softchoice full-time (more than 3 years)

    Pros

    Softchoice has a stong corporate culture of helping each other that I really love. At Softchoice I often hear "how can I help?" compared to past employers where I'd hear a lot of "that's not my job". Combine that helpful culture with some great people, some fun, good pay and benefits and I'm a happy camper. I've also been given opportunities to grow, advance into new roles, and challenge myself.

    Cons

    Softchoice is going though some growing pains right now and has some internal structure issues that can create barriers. Recent spending cuts indicate a higher focus on the bottom line than the people - which can be tough for remote employees. In sales, I feel there are issues around a lack of focus and lack of in-role education.

    Advice to ManagementAdvice

    Stay focused on our people and our culture to keep Softchoice a great place to work. Don't sacrifice the experience of employees just to save a few bucks. Invest in more formal in-role training for all employees, especially sales.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Great and fun place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    I have been working at Softchoice full-time (more than 3 years)

    Pros

    Softchoice hires great people and it's such a fun place to work. I have made a lot friends in my 4 years tenure at Softchoice and these great people are definitely the reason why I stay. A fun culture exists with this company and they try to retain some of the small mom & pop shop feel. There are great after-work events and a vibrant, fun culture.

    Cons

    The IT industry is always changing. As a result, the company always has to change to keep up with the market. As an operations employee, sometimes it's hard to keep up with all the change and successfully execute in the new asks. We also have a lot of change in Senior Leadership right now but again, I think that's a response to the industry and company going through changes. I like change so I don't mind it but there is a lot!

    Advice to ManagementAdvice

    Fully think through major strategic changes before rolling them out. Sometimes changes seem like knee-jerk reactions but that might just be from the employee perspective. It's important to have that 1-3 year plan in sight with major changes.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Technical Architect

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Architect in Chicago, IL
    Former Employee - Technical Architect in Chicago, IL

    I worked at Softchoice full-time (more than 3 years)

    Pros

    Culture and Benefits, fellow employees, balance

    Cons

    Lack of consistent direction from upper management, weak pay

    Advice to ManagementAdvice

    Pay your employees better and stick to a strategy for more than 3 months

    Recommends
    Negative Outlook
    No opinion of CEO
  10. 3 people found this helpful  

    Softchoice has been an incredible foundation for a long career in technology

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Softchoice

    Pros

    Great people, great work/life balance, great products and support

    Cons

    Lower compensation than competitors, major shift in business over the last 5 years has been bumpy

    Advice to ManagementAdvice

    Keep pursuing groundbreaking technologies to support

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Great place to work for sales/marketing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales/Marketing in Seattle, WA
    Former Employee - Sales/Marketing in Seattle, WA

    I worked at Softchoice full-time (more than 5 years)

    Pros

    Great atmosphere and totally geared to support career advancement. Lots of perks and benefits. Perfect place to start career straight out of college/Uni.

    Cons

    Not enough money compared to other companies doing the same thing. Everything is geared to push people up (or out), so if you find the right job/level you are happy with you're out of luck because management will not respect you.

    Advice to ManagementAdvice

    Pay more

    Recommends
    Positive Outlook
    Approves of CEO

Softchoice Photos

Cool meeting rooms with lots of tech
Tie-Jacket - one of our top awards
A canine member of the team

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