SolarWinds
3.0 of 5 81 reviews
www.solarwinds.com Austin, TX 1000 to 5000 Employees

SolarWinds Reviews

All Employees Current Employees Only

3.0 81 reviews

                             

50% Approve of the CEO

SolarWinds President, CEO, and Director Kevin B. Thompson

Kevin B. Thompson

(56 ratings)

49% of employees recommend this company to a friend
12 Employee Reviews Back to all reviews
Relevance Date Rating
in
  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

4 people found this helpful  

All about the stock price

Technical Support (Current Employee)
Austin, TX

I have been working at SolarWinds full-time for more than 3 years

ProsDecent Benefits.
Lunch twice a month.

ConsCompany doesn't care about support, which is a non-revenue generating department. Sales is king. Stock price is king. Senior leadership seems to care more about throwing warm bodies at problems rather than hiring a competent workforce.

Advice to Senior ManagementDon't ignore your support folks. Moving the office from Post Falls, ID to Salt Lake City, UT was a huge mistake. Nobody wants to work there.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

8 people found this helpful  

Think of a terrible place to work...okay, work there instead of SolarWinds!!

Sales (Former Employee)
Austin, TX

I worked at SolarWinds full-time for more than 5 years

ProsFree Lunch each week (twice)

ConsNo work/life balance
Merit-based advancement opportunities extremely limited
Narrow-minded upper mgmt
Little to no recognition
Absolutely no reward for loyalty

Advice to Senior ManagementFor starters, just admit that you are no longer a customer-focused organization. What if you're cable company had 3-5 different sales people calling you 3-5 times a week to see if you'd like to upgrade to a movie package or sports package? Get back to your roots - you'll be pleasantly surprised how quickly your customers recognize the shift and begin to reward you with more business.

Also, take care of your employees. My goodness! Each executive sits on 7-figure paydays while the people really getting it done for you are at the lower tier of the payscale when looking across the industry. Additionally, make sure you re-evaluate how much you stress work/life balance. An employee who feels their employer values them, cares about their lives outside of work and allows/fosters that will ultimately have a workforce that wants to do a better job. Weird, huh?

Pay attention to how you promote employees. Just because someone kissed the right cheek, had a few good moments and shows they're willing to abandon their family doesn't mean they're the best suited for advancement.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

5 people found this helpful  

Dreadful Misleading Inconsistent

IT Support (Former Employee)
Austin, TX

I worked at SolarWinds full-time for more than a year

ProsGood Benefits
401k & Market Share
Employee Freedom
Lunch Twice a week

ConsEmployee to Management Relations
Management, based on favoritism not work performance
Business Practices lacks fundamentals
Training is sparse on new/changing materials and products

Advice to Senior ManagementStop acquiring companies if you're not going to take the time to learn their functions, number one complaint is "when this company was run by _______ it was great, since you all took over it has been (negative)." Also when an employee has a complaint or suggestion take it into consideration.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

7 people found this helpful  

The Worse Working Experience In My Career

Anonymous Employee (Former Employee)
Austin, TX

I worked at SolarWinds full-time for more than 3 years

Pros- Challenging for those who like a good challenge (like me)
- Pay is decent and bonuses can be good
- Execution is a good thing

Cons- Does not value their employees at all
- You can give 100% and that still won't be good enough
- No work/life balance
- Executive management is bunch of male misogynists who tout themselves as devout christians (laughable)
- A culture that will suck the life out of you
- A "conservative" company that belongs back in Oklahoma. Hey, this is Austin let's care about our people, environment, doing volunteer work and the greater good...not just the bottom line

Advice to Senior ManagementThey've made a mess of this place. The reputation in Austin is horrible. I've had numerous people come up to me and ask me, "Is it as bad as people say it is?". The answer is, "YES!". I would say the board should fire the entire executive team for creating a horrific culture. Sure, they get things done, and I commend them for that; however, I have worked for other companies since and they get things done and have a much more innovative, creative and happier work environment because people feel valued and can see that they can contribute to a successful company. SolarWinds just sees the bottom line, and does so at the expense of their employees. As I stated, other companies are successful and exceed their quarterly revenues beating the Street, but they manage to do so without creating a culture of back-stabbing, arrogance and overall discontent.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

5 people found this helpful  

company does not care about it's employees' happiness

Inside Sales Representative (Current Employee)
Austin, TX

I have been working at SolarWinds full-time for more than 3 years

ProsEasy money
consistent leads
no training necessary
no overtime needed
catered lunches at least twice a week
Great sales club trips

Consvacation time is frowned upon
promotions based on who plays the game the best not on Merit
boring monotonous work
getting harder each quarter to make money

Advice to Senior Managementgive your seasoned reps raises for hitting certain milestones. figure out a way to pay residual income to sales department so that reps are encouraged to stay. Less turnover that way.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

7 people found this helpful  

Unhealthy Work Environment, Too Much Conflict and Ego

Marketing Manager (Former Employee)
Austin, TX

I worked at SolarWinds full-time for more than 3 years

ProsSalary, benefits, fast pace, 'get it done' attitude.

ConsLots of conflict, egos and overall unhappy work environment. Turnover is rampant; people are belittled and made to feel that they are replaceable.

Advice to Senior ManagementThis company is quickly, getting a bad reputation around town. It will not be long until it is hard to retain quality talent, as it is common knowledge around town, and even other cities, that Solarwinds has a horrific work environment.

I have even been to job interviews where the company questioned whether to hire me base solely on the fact that I came from Solarwinds and said, " they didn't' want me to bring THAT bad work environment to this company".

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

6 people found this helpful  

The job itself can be great at times but senior management are like wild animals

Inside Sales Representative (Current Employee)
Cork (Ireland)

I have been working at SolarWinds full-time for more than a year

Pros- Lots of bonuses
- The pressure makes you bond with Colleagues and there are some really fantastic people in the office
- Ability to earn far more than OTE - IF you are liked enough by senior management or they want to hold you up as a good example of "the model in motion"

Cons- Bullying, belittling, badgering senior Management who believe man management means threatening staff with the sack.
- Attitude comes from the very top down so not going to change while C levels remain
- Office atmosphere is toxic to say the least when things are not going well. God forbid a senior manager might be on the verge of losing a bonus! Heaven forfend a zero goes missing in their salary! If a senior manager is not getting paid well, they will take their pound of flesh from the poor saps not hitting target - which will typically be the newer people.
- No training. And I do mean ZERO training. "Here is your laptop and your phone, why have you not hit your target yet?!"
- Creates a real "Sink or swim (by pushing others below you and stepping on them)" attitude in some people and is actively encouraged, even rewarded.
- Senior management can do no wrong. Untouchables. No accountability.
- The thought process is - if it works in the US, it will work worldwide. I don't even know where to begin with this one.

Advice to Senior ManagementMy advice would be to, y'know, maybe to to show a modicum of respect to staff once in a while. Stop patronising people with the same old tired BS, day-in, day-out. Stop calling out people who you see as temporary under achievers. It does not motivate anyone - it actually has quite the opposite effect across the floor.
Above all else - try some accountability for once. If something goes wrong with a sale, the staff need to be fired. If something goes wrong with a manager, oh, well that's just fine and dandy isn't it! Lead by positive example, not negative criticism and tactics.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

3 people found this helpful  

Tech Suport

Anonymous Employee (Former Employee)

I worked at SolarWinds

Prosnice office ?
and some colleagues

ConsTerrible place to work. I fully agree with others here ...If you have no clue you can learn some (yourself) if you'll have a time to close enough tickets but if you have some experience avoid it will only mess your head up.and you'll be pissed ... Forget about being creative ... it's only work work nothing else .. Understaffed all the time ...
Expectations Sky High -Training NONE!!!

Advice to Senior ManagementHire more people this is not Sparta!!!!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

3 people found this helpful  

No real culture. A truly hostile environment.

Management (Former Employee)

I worked at SolarWinds full-time

ProsPay is good.
Company is growing rapidly.
Opportunity to learn a truly innovative business model firsthand.

ConsThere is a small clique of execs and middle managers that create a massive bureaucracy.
Finger-pointing is the norm - very little teamwork.
Employees are treated as disposable resources.
Managers are challenged with unattainable goals, and then are not empowered with authority or budget to effect activities that could help get closer to goals.

Advice to Senior ManagementQuit participating in group think within small cliques, and trust the people you've hired to do their job. It may not always be done exactly the way you thought it would be, but you might learn something from the experience of others.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Work/Life Balance
         
  • Comp & Benefits
         
  • Career Opportunities
         

4 people found this helpful  

revolving door mentality, recommend that you stay clear

Sales (Current Employee)
Carrigaline (Ireland)

I have been working at SolarWinds full-time for more than a year

Prosfree lunch twice a week

Consnot interested in the people, board level makes money but thats about it - very heavy handed when it comes to Staff - leave and we will take legal action type set up, so staff are always watching over there shoulders - spent 2 years and best decision was the day I deciðed to leave

Advice to Senior Managementstop chasing the money, you got enough in the bank to start caring about staff well fare

Was this review helpful?
Yes | No
Add Employer Response Flag Review
RSS Feed Embed

Worked for SolarWinds? Contribute to the Community!

SolarWinds Videos

Loading...

SolarWinds – Why Work for Us?

Since our founding in 1999, SolarWinds’ (NYSE: SWI) mission has been to provide purpose-built products that are designed to make IT professionals’ jobs easier. We offer value-driven products and tools that solve a broad… Full Overview

Provided by employer [?]

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at SolarWinds reviews and ratings — including employee satisfaction and approval rating for SolarWinds CEO Kevin B. Thompson. All 12 reviews posted anonymously by SolarWinds employees.