Solid Cactus

www.solidcactus.com

Solid Cactus Reviews

22 Reviews
3.6
22 Reviews
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3 Ratings

11 Employee Reviews Back to all reviews

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  1.  

    Solid Cactus is one of the best places to work in Pennsylvania.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Manager of Technical Support in Shavertown, PA
    Former Employee - Manager of Technical Support in Shavertown, PA

    I worked at Solid Cactus

    Pros

    Relax friendly atmosphere. Fun, challenging and satisfying work. Diversified employee population. Very innovative in the field, ahead of its competitors.

    Cons

    Long hours, small company, too local when it comes to working locations. Less than exemplary benefits for employees with families.

    Advice to ManagementAdvice

    Keep it up, going in the right direction. Solid Cactus has the potential to mature into a fortune 500 company.

    Recommends
    Approves of CEO
  2. 4 people found this helpful  

    Solid Cactus - about as good as it gets in Northeastern PA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Former Employee in Shavertown, PA
    Former Employee - Former Employee in Shavertown, PA

    I worked at Solid Cactus

    Pros

    This is a great place to work for someone living in Northeastern Pennsylvania - where career opportunities are few and far between. They've created a great work environment, have a fantastic, cool, upbeat looking building, and a simply wonderful group of friends. Diverse staff of talented people including the rookies right out of school right up to the seasoned veterans. Good place to learn the e-commerce business. They do a great job of finding people who work well together and get along. They've got a few perks that set them apart from other employers in the region, such as the cafe, and free parking. Joe and Scott are very nice people, personally I like the both of them, and respect them very much. I do believe they want everyone to be happy and succeed. You will be recognized for your work, and if you are an honest worker with even a slightly positive attitude you'll do ok here.

    Cons

    It's very hard to come up with one "downside" blanket comment that describes the whole company. This is because there are so many different departments and job titles at Solid Cactus. While one department may be running like a well-oiled machine and everyone is happy, another department may be quite different. That comes with a fast-paced and ever-changing work environment like Solid Cactus. The economy is really struggling right now, and companies are scratching and clawing to stay alive at all cost. Solid Cactus is not immune to these dire economic conditions, so some decisions that need to be made (or have been) will not be positive. Some mistakes have been made in the way the company has made these decisions.

    Overall, some things to point out:

    While the building itself is awesome, the desks/workspaces are like a veal farm. Very tight, small and cramped. With the investments in all other areas of the facility this concern was overlooked.

    The perception that the more hours you sit at your desk the better employee you are and the more work you are doing. This is outdated corporate philosphy of the 1980's that does not work in today's world, especially for a modern forward-thinking company looking to be a unique leader in the future.

    If you stay in the Wilkes-Barre area this is about as good as it gets. It's a great salary for most folks living there, especially the 21 year old living with mom and dad. But it's not the place to expect to support a family, own a home and really thrive and build on your personal assets. You'll probably need a second job or move out of the area if you want to provide truly for your family. Increase in salary would help, if that's even possible right now.

    Employees are in fear of speaking up. Several co-workers told me some great ideas, but said they'd be fired if they ever mentioned anything to management because it would be viewed as negativity.

    Don't take a position as an E-commerce consultant or account mananger. This is the worst, and most demanding and un-rewarding position at the company. Unless you like being kicked in the head repeatedly seven days a week.

    The threats of "write-ups." What is this, grade school? Another outdated practice not in line with a company that is looking to the future. If someone screws up, or violates policy simply fire them. Write-ups don't do anything but create negative attitudes with staff.

    With young employees sometimes come childish behaviors and attitudes. The main reason for so many of the policies and watchdog big-brother tactics enforced at SC are because some of the younger employees can't be trusted to behave. That ruins it for everyone. Some of these rookies don't know how good they have it... let them go work for a total psycho like I have and Solid Cactus will look like paradise.

    There's not a good work/personal life balance. You feel guilty if you have to leave at 5 or need a day off for personal or family reasons.

    Don't sugarcoat. If something sucks, say it sucks. Most people just want to get it straight, even if it comes with some unpleasent words. Reality is not a negative attitude.

    Advice to ManagementAdvice

    I realize these are some things that Management may not want to hear, but this is only my personal view, and I don't mean to provide anything but some constructive input. I do think it's a great place to work still and am proud I was part of it. I wish SC nothing but the best. Treat the employees with honesty, pay your talent well, and always remember that you have a responsibility to all these people to do your best for them, and they will do thier best for you.

    Recommends
    Approves of CEO
  3.  

    SOLID CACTUS LEADS THE WAY!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Business Office in Shavertown, PA
    Current Employee - Business Office in Shavertown, PA

    I have been working at Solid Cactus

    Pros

    The overall job experience working for Solid Cactus for over the past four years has been a very tremendous learning experience. Having been with the company when there were less then thirty employees and now with over 100 says alot about this company.

    Cons

    There are no downsides to working at Solid Cactus.

    Advice to ManagementAdvice

    The Executive Team that was established at Solid Cactus over the past 1.5 years has shown that it can take Solid Cactus to the next level.

    Recommends
    Approves of CEO
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  5. 1 person found this helpful  

    Solid Cactus - 11th Best Places To Work in PA - Trying to Survive in a Bad Economy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Management in Shavertown, PA
    Current Employee - Management in Shavertown, PA

    I have been working at Solid Cactus

    Pros

    Solid Cactus is definitely the best place I've ever worked.

    There are excellent opportunities for advancement and an open-door policy with management all the way up to the President.

    Those coming to management with issues or problems with the company are charged with coming up with ideas to solve the problem encouraging employees to have even more extensive input into the operations process.

    The company is also a fun environment where it is not uncommon to see impromptu nerf gun foam dart wars in programming or impromptu frisbee games in Marketing. Management understands that all work and no fun is unhealthy and causes high levels of stress.

    The company has recently (within the last few weeks) undergone a total restructuring to improve efficiency.

    During the recent economic downturn, regular messages are sent out from the owners about the financial position of the company, just so employees are kept informed. The Profit/Loss reports are available for any employee to view in order to solicit suggestions for increasing revenue and cutting unnecessary expenses.

    Cons

    If you're looking for an easy job where you come in 9 to 5 every day -- Solid Cactus is not for you.
    If you can't survive in an atmosphere of rapid change, you're not going to last long here.
    If you must question and challenge every decision that is made that you personally do not agree with, without researched justification of your objection - you'll need to change that. We don't tolerate complainers.

    Advice to ManagementAdvice

    Employees are expected to adapt to change rapidly. Management should offer a workshop on working in that type of environment.

    Recommends
    Approves of CEO
  6.  

    I Love Solid Cactus

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Shavertown, PA
    Current Employee - Anonymous Employee in Shavertown, PA

    I have been working at Solid Cactus

    Pros

    Feedback from employees is considered. Laid-back working atmosphere. Employees are personally known by name. I have never worked for a company that goes out of its way for employees the way Solid Cactus does. Every company has its pros and cons, but Solid Cactus certainly has a lot of significant advantages as an employer.

    Cons

    Like many places, healthcare costs continue to rise.

    Advice to ManagementAdvice

    Stay connected to your employees. Stay true to the mission that makes Solid Cactus a great place to work!

    Recommends
    Approves of CEO
  7.  

    Solid Cactus a Creative, Vibrant, Forward-Thinking, Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Account Manager in Shavertown, PA
    Current Employee - Senior Account Manager in Shavertown, PA

    I have been working at Solid Cactus

    Pros

    I've been at Solid Cactus going on two years as of this writing. I can't see myself working anywhere else. In an area like Northeast Pennsylvania where good jobs are slim, and creative/technology jobs are even slimmer, Solid Cactus is a gem of an employer. For my geographical location, I make a good living. Do technology jobs in San Francisco and New York City pay more? I'm sure of it. But I live here in Northeast PA and live comfortably.

    The atmosphere at Solid Cactus is pretty much amazing. We work in a remodeled former school building. The work areas are bright, vibrant and spacious. We have a gymnasium for ping pong and basketball and an on-site, employee subsidized cafe serving everything from homemade pizza, to hot meals and subs and salads... snacks, ice cream and frozen drinks too. Since the cafe opened, I actually find I am more production because I never leave the premises for lunch. All employees get an monthly allowance to use at the cafe, too. We have satellite radio pumping through the building which set a good mood. We have a laid back dress code- I love wearing jeans to work. I've never been a dress-up kind of girl! We have catered quarterly meetings where we are apprised of what's happening in each department and what's on the roadmap. For more daily communication between staff and with our clients, we have forums, department blogs and a monthly magazine.

    I have never worked in an environment that thrived on such creativity, where my ideas mattered. Employee ideas are encourage and often implemented. That says a lot to me. What employees do well is recognized. We have an employee of the month program, and additionally, if a client emails management with a compliment about an employee, it gets forwarded company-wide. Getting a glowing review for a job well-done from a client is a great feeling-- but getting those words shared with the whole company is even better!

    Solid Cactus does some great things for the clients and community as well. We publish a bi-monthly e-commerce magazine and host semi-annual e-commerce boot camps, both of which all staff are encouraged to write/present to share their own expertise and knowledge. Staff in general at Solid Cactus are encouraged to be involved. For the community, we've implemented a Cactus Cares Fund. Employees can choose to have a donation withheld from their paycheck each week to go into the fund. Contributors once per quarter nominate a non-profit and then the staff votes and money is awarded at the quarterly staff meetings. We've donated thousands of dollars to some really great organizations. We've adopted the road our company is located on and are doing our first clean-up soon. The list continues.

    Solid Cactus attracts a certain kind of employee, so most of the staff here gets a long very well. I love coming in to work each day. When I've traveled for the company, I missed being here. Outside of working hours, I have become great friends with my coworkers here and have in general gained a tremendous amount of respect for so many people here, superiors and peers alike. A few of us even created a Solid Cactus book club, where we read the same book and meet to discuss.

    Like any growing company, things change with growth. For example, some of the perks we enjoyed when we were just a few dozen people, such as free breakfast and candy, are no longer. It is the case at most growing companies, its commonplace for things to constantly evolve- choices usually made for the better of the company, for the sustainability of the company. The one great thing about the company growing is that there is plenty of room for advancement. I've seen many of my colleagues go from worker bee to being in charge of a department-- maybe even a newly created department. It's certainly an exciting time for e-commerce and an exciting time for Solid Cactus.

    I often work at home after work, come in on weekends and work late-- and I am not alone. I only called off one day during almost two years. My last sentence alone should be all anyone needs to hear to know how much I love working for Solid Cactus.

    Cons

    After everything I said above, I really don't know what I would say for a downside.

    Advice to ManagementAdvice

    I pretty much said it all above.

    Recommends
    Approves of CEO
  8. 1 person found this helpful  

    Reasons why SOLID CACTUS is one of the BEST PLACES TO WORK IN PA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Shavertown, PA
    Current Employee - Anonymous Employee in Shavertown, PA

    I have been working at Solid Cactus

    Pros

    There is a reason why Solid Cactus was ranked 11th Best Place to Work in PA in 2007, ranked in the Top 50 in 2006, and again in 2008. The owners really care about the employees. When looking for a new building due to the recent growth of the company, it was the owners that took a stand for the employee and said we do not want employees to incur the cost of parking. That was their basis for looking for a new place to work. It wasn't that the employees also would be offered amenities like the gym, cafe on premises, reduced prices on cafe items for the employees let alone a monthly employee allowance at the cafe, breakrooms on every floor, courtyard with picnic tables and a hammock, dual monitors on every desk that makes an employee even more productive, flexible schedule, days off when requested, ability to work from home in bad weather conditions if position allows for it, a very casual work environment meaning able to wear jeans to work, and the list goes on and on. Other amenities include top notch phone system, music system heard through the entire buidling, good management structure you normally would not find of companies of this size, open door policy to the owners, and meeting with the owner on every Thursday afternoon if you have an idea or suggestion to make Solid Cactus a better place to work. Solid Cactus is top notch and does nothing but the best for the employees. The fact remains after listing all those ammenities an employee has at Solid Cactus, the owners primary concern when we moved was the employee and where the employees would park.

    Thanks Joe and Scott for everything you have done for us. It is appreciated by the employees.

    Cons

    There really is not a downside to working here. I've worked for several companies in the Wilkes-Barre area and this is the best of the best. .

    Advice to ManagementAdvice

    They are doing a great job in bad economic times.

    Recommends
    Approves of CEO
  9.  

    Solid Cactus - Standing Together

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Shavertown, PA
    Current Employee - Anonymous Employee in Shavertown, PA

    I have been working at Solid Cactus

    Pros

    Solid Cactus has proven time and again that they are here for their employees. There is an open door policy with regards to management. I always feel free to share ideas and opinions and while they may not always be implemented they are listened to and thought about. Everyone supports each other and the employees are always accepting of one another's success. There are emails that are sent company wide from one employee praising another with a "Great job" or "I couldn't have done this without you."

    Cons

    While I agree that we work long hours, it's recognized. The higher ups see who puts in the extra 10% to get a job done well.

    Advice to ManagementAdvice

    I don't have any advice or feedback. I trust them to make decisions that are good for the company and the employees.

    Recommends
    Approves of CEO
  10.  

    World Class Employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Vice President Sales in Shavertown, PA
    Current Employee - Vice President Sales in Shavertown, PA

    I have been working at Solid Cactus

    Pros

    As an industry leader we provide our Clients with quality products and services at competitive prices. We are the worlds largest preferred developer on the Yahoo! platform and have more Internet Retailer 500 Clients than any other developer. To date we have worked on almost 4,000 stores and also provide our clients with alternative solutions such as Amazon and eBay Pro Stores. We provide our employees with many perks and benefits that many other companies do not. In fact we have been voted "one of the best places to work in PA" several years running and been on the INC 500's fastest growing private companies in America list for the past several years also. Our ongoing committment to training and developing our Employees to help them succeed is second to none. Obviously we did not achieve these levels of success by mistreating our Clients or Employees. We believe that the way we treat our emloyees is a mirror of the way we treat our Clients and both are very well taken care of. Of course as such we expect our Employees to perform to the highest standards possible to achieve and sustain these levels of success. Difficult decisions sometimes have to be made and if an Employee does not live up to our standards and deliver excellence then they can not continue to work here. Sometimes those Employees express their lack of skills, knowledge and dedication as frustrating inaccurate comments about the companies shortcomings when in reality there is a valid and legitimate reason they do not work here anymore. Please look at the facts and the success of the company before judging what disgruntled Employees have to say. Solid Cactus - Proven Experience, Reliability, Innovative Products, World Class Service - Your total e-commerce solutions provider and partner in success. BTW, we're also one of the greatest places to work on the planet.

    Cons

    Dealing with Employees who are not committed to delivering excellence.

    Advice to ManagementAdvice

    Stay the course you're doing a great job !!!!

    Recommends
    Approves of CEO
  11. 1 person found this helpful  

    The best place to work in Northeast PA, if not all of PA.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Project Manager in Shavertown, PA
    Current Employee - Project Manager in Shavertown, PA

    I have been working at Solid Cactus

    Pros

    Ive worked for solid cactus for three years, and it is the best place to work in Northeastern Pennsylvania hands down. I see that someone here has complained that free coffee was taken away. Please get a life. Northeastern Pennsylvania is one of the most backwards places in th entire United States. I'm thrilled to work for a great company like Solid Cactus.

    Solid Cactus treats their employees very well, and pays us very well for Northeast PA. The owners do they best that they can to make sure that we have a nice place to work. Whomever wrote the other review here has to be someone who quit or was let go because they didn't do their job well.

    Cons

    None. The team is wonderful. My co workers are phenominal.

    Advice to ManagementAdvice

    Keep up the great work.

    Recommends
    Approves of CEO

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