Solutionary Reviews

Updated August 19, 2014
Updated August 19, 2014
34 Reviews
3.1
34 Reviews
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Steven A Idelman
27 Ratings

8 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Fast Paced and Fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director
    Former Employee - Director

    I worked at Solutionary full-time

    Pros

    Solutionary is growing explosively as well as being recently acquired by NTT opening even more venues of growth in all product lines. This makes it a very exciting place to work. It is fast paced and the hours can be long, but the opportunity is unlimited. I found the Executive Team to be talented, but also willing to listen to new ideas and support action to implement those ideas.

    I have read many of the reviews on here and I think that they show that some of the folks haven't experienced many other companies. This is not a place to go to punch a clock 9-5. I have worked in those environments including a Fortune 500 Financial Company. The difference between those companies and Solutionary is that at Solutionary, you can expand your horizons and take on as much responsibility as you can handle. I think it is that pace that has led to some negative reviews. People often say they want to go to an entrepreneurial company, not realizing what they will find in a company that is growing very quickly. You have to want to thrive in that environment.

    Another thing that I thought was a plus in this company is that, in companies that are growing, mistakes are made. You are perfecting process and technology and like anything, it won't always be right the first time. I felt that although, like every company, there was some emotional and heated moments, the Executive Team was very nurturing and forward looking in those times. In a large company, most large outages lead to someone being fired or demoted. I think if folks understood that, they would appreciate the Executive engagement more than they do today.

    Folks are given plenty of chances and even allowed to migrate from vertical to vertical to find the spot that best suits them. Solutionary is hiring the person and their talent and will allow that person to grow their skills. We had folks go from IT to Sales and vice versa. Overall I'm not sure what else you could ask for as far as opportunity and advancement.

    This company promotes from within with very few outside additions. There have been some external hires lately, but that is to fill skill sets that don't exist in the company currently, so no one is being passed over.

    Cons

    Of course in smaller companies the hours can be long sometimes as everyone is wearing more than one hat. I say that just shows the opportunity to be promoted. Many of the mid level managers of the company started as entry level personnel and over the years were promoted due to their talent.

    I do think that the Executive Team is overly generous in giving folks the benefit of the doubt. That shows how great a family feel there is at the company, but long term that does not build a strong team. As the Peter Principle states, folks can rise to a point, beyond which they are not going to be successful. I think this is a case of hearts in the right place, maybe not getting the needed results.

    Again when I hear folks complain about this, they should look in the mirror and see how many times someone has mentored and helped them overcome and obstacle that might have had a different result at another company. We have all needed a second chance or some mentoring in our careers.

    Advice to ManagementAdvice

    I relocated otherwise I would still be working with the Solutionary Team. I think many of the needed steps are being taken. I do think that continuing to drive process improvement and Key Performance Indicators to formalize some of the work will help. I think that being as objective as possible in reviews and setting SMART goals (simple, measurable, attainable, etc) will help manage folks into the right positions. Maybe a formal mentoring program for managers that are struggling may also help. Overall a great place to work in my opinion. The only negatives really equate to Executives caring about people's success too much so if that is the worst you get, hard to complain.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Fast Paced and Still Growing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Solutionary full-time for more than 3 years

    Pros

    Great company with upward mobility. Fast paced, but also a flexible and casual work environment. If you are willing to work hard and put in the time, it is usually recognized.

    Cons

    Like any company, no one is 100% perfect. They are taking appropriate actions to fix the areas that need improvement.

    Advice to ManagementAdvice

    Continue to focus on the areas of improvement and the resources that will take Solutionary to the next level.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good and fair place to work, with a open door to furthering an IT Security carreer :)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Information Security Analyst  in  Pittsburgh, PA
    Former Employee - Information Security Analyst in Pittsburgh, PA

    I worked at Solutionary full-time for less than a year

    Pros

    - Learn a lot when it comes to IT Security, plus company paid "Security +" certification training and testing.

    - Fair pay for entry level

    - Advancement opportunities are there if you work at them.

    - Tons of Overtime

    Cons

    - 24/7/365 so shifts are filled as needed

    - Security+ Certification is required as a "Information Security Analyst" with no exceptions, this as mentioned is provided and paid for by Solutionary.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Great experience, lots of unique challenges, tons to learn!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Information Security Engineer  in  Omaha, NE
    Current Employee - Information Security Engineer in Omaha, NE

    I have been working at Solutionary full-time for more than a year

    Pros

    Solutionary is a MSSP rivaled by no other with regards to its passion for customer service.

    There are always unique challenges to face, and working with many platforms lets you dabble in a little bit of everything.

    There are lots of very talented people working at Solutionary, which provides a lot of experiences to learn something new and exciting.

    Cons

    Since the company is growing at a crazy pace, there is often plenty of work to go around.

    Advice to ManagementAdvice

    Push for more subject matter experts. Send employees to more workshops and conferences to strengthen their abilities.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Rewarding and challenging environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Omaha, NE
    Current Employee - Manager in Omaha, NE

    I have been working at Solutionary full-time for more than a year

    Pros

    Being involved in creating and fielding cutting edge technology while the company experiences tremendous growth is a very challenging and rewarding experience. The leadership of the organization is very passionate about customer service and it shows in every email and phone call that takes place.

    Cons

    It is very difficult to get bored. The tempo of the organization, regardless of department, is as fast paced as anywhere I have ever seen and can be very hectic. The ability to multitask and keep multiple projects running simultaneously is a definite requirement here.

    Advice to ManagementAdvice

    Trust your middle management enough that you can take a step back and relax from time to time.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    If you want and can handle real challenges, Solutionary has no shortage of them!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Omaha, NE
    Current Employee - Manager in Omaha, NE

    I have been working at Solutionary full-time for more than 5 years

    Pros

    Company Culture: I have worked for many companies over the years. No other company has impressed me as much as Solutionary has in how passionate it is about its customers and how it aligns all its staff and energy around its customers. Solutionary is almost fanatical about being there for its customers; it is this strength, I believe, that keeps the company successful and growing at an impressive rate.

    Technology & Knowledge Challenges: I have always found Information Security to be a fun challenge because of how many technologies and layers of technology one needs to understand in order to understand how to make them secure. Solutionary, as an MSSP, takes log feeds from, works with, and needs to understand a very diverse set of technologies, layers and business environments. That all combined with the challenges of more creative attack vectors and rigorous regulatory standards, really pushes the knowledge curve. And on top of that, the commitment to the customers' real challenges ensures that Solutionary doesn't just check the box for a security challenge, but really manages the risk.

    Growth Challenges: As the company grows, it develops new processes and structures to help it scale its operations. Being a part of such a growing company can be exciting as anyone can take initiative and help formulate a better and more efficient way to get things done. The key is to take the personal initiative sometimes.

    Cons

    Sometimes, due to how busy many of the staff are, it is a bit challenging to get a hold of folks one needs to communicate and work with in order to get his or her own work done. Being patient and persistent is key.

    Also, due to how customer service focused the entire organization is, plans need to be fluid and flexible enough to ensure that they are seen through to completion and survive evolving priorities and timelines. This can be frustrating to some that are used to predictably, but exciting to those that appreciate being kept on their toes.

    Advice to ManagementAdvice

    Stay true to the course that the company is heading. But embrace the occasional mistakes and failures employees may make - they only make mistakes because they are trying to do the right thing.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    A good Security company if you are looking for growth opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Pittsburgh, PA
    Current Employee - Anonymous Employee in Pittsburgh, PA

    I have been working at Solutionary

    Pros

    Solutionary seems committed to assisting employees who wish to grow professionally and develop skills, and has a promote from within culture.

    Cons

    Perhaps due to the lower compensation packages, many of the more entry-level positions have people who do not seem to care about team work or setting up others for success, having a do enough to get by attitude.

    Advice to ManagementAdvice

    Continue to look for opportunities to communicate with employees the ways in which they can grow, get everyone involved as a stakeholder in the company

    Recommends
    Approves of CEO
  9. 1 person found this helpful  

    Challenging, fast-paced environment where you can learn a lot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Solutionary full-time

    Pros

    Solutionary is constantly growing. There is a lot of positive momentum, and it's a great and challenging place to work if you like the fast pace. They promote from within and reward team play. The company still has a start-up feel in many ways and provides so much room for individual growth and ingenuity. Out of the box thinking is encouraged and rewarded. You get to work on a team of like-minded individuals pushing in the same direction to make the company successful. It's really an encouraging environment

    Cons

    The biggest con is the fast pace causing rapid shifts in focus day to day. At a high level, the company has several long term strategic objectives it stays focused on, but the rate of its positive progress is slowed down by rapid changes in focus day to day. It is hard to stay focused on any one project long enough at a stint to finish it in a timely manner.

    Advice to ManagementAdvice

    Let go of the day to day firefighting and allow your middle management tiers to handle it. Continue to communicate and reinforce strategic direction with middle management and truly hold them accountable for showing progress. Reinforce strategic direction every single day, we can't hear it enough.

    Recommends
    Positive Outlook
    Approves of CEO

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