Spectrum Health

  www.spectrum-health.org
  www.spectrum-health.org

Spectrum Health Reviews

Updated December 15, 2014
Updated December 15, 2014
92 Reviews
3.1
92 Reviews
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Spectrum Health President and CEO Rick Breon
Rick Breon
39 Ratings

Review Highlights

Pros
  • Great benefits including 403B match and good PTO accrual (in 6 reviews)

  • Work life balance is great with flexible schedule (in 3 reviews)


Cons
  • However, it's hard to have all teams and departments be perfect at such a large organization (in 4 reviews)

  • Conflicting messages from upper management (in 4 reviews)

More Highlights

13 Employee Reviews Back to all reviews

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  1.  

    Upper management totally unaware of what is going on in the organization.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Spectrum Health full-time (more than 10 years)

    Pros

    You can laugh at all of the bobble heads that work around you and are afraid to tell management anything other than what they want to hear.

    Cons

    Lots of money spent on facilities, but minimal money invested in systems and infrastructure.

    Advice to ManagementAdvice

    Stop patting yourselves on your backs. Get rid of your bonus program for management, and invest the money in infrastructure/ systems.

    Doesn't Recommend
    Negative Outlook
  2. 1 person found this helpful  

    Chaotic, High Turnover, Incompetent Leadership, Favoritism is Very Noticeable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Human Resources Consultant in Grand Rapids, MI
    Former Employee - Senior Human Resources Consultant in Grand Rapids, MI

    I worked at Spectrum Health full-time (more than an year)

    Pros

    Providing healthcare services and having a job are the only pros that I can think of, unfortunately and candidly.

    Cons

    Many individuals are overlooked or flat out ignored when opportunities for development present themselves. Instead many leaders' favorites are chosen for positions that they have not earned and in many cases are not qualified. Take a look at its diversity stats in professional and leadership roles . . . very telling. Turnover is concerning. Unfortunately it is as if most of leadership walks around, knowing they and the Emperor have no clothes on, yet just looks above the shoulder and collect their pay and bonuses while HOPING no one says anything.

    Advice to ManagementAdvice

    Senior execs need to Get it together and start serving as effective leaders. Strategic objectives, the collection of objective data to analyze and make sustainable changes, etc.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Dangerous, Micromanaged

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Nurse
    Current Employee - Nurse

    I have been working at Spectrum Health full-time

    Pros

    Coworkers and benefits
    Not much else

    Cons

    Consistently understaffed. Nursing staff mandated weekly for the past year.. Plenty of micromanagement "auditing" and pointing out nitpicky issues, while having time to chit chat. Floor staff in tears due to consistent understaffing and management refusing to address floor staff's concerns and needs. This, unfortunately trickles down onto the residents. Complaints from family are heard daily. Patients and residents frequently say, "You need more HELP. My loved one has been waiting for 30 minutes to use the bathroom." This pains us; we WANT to give the BEST care, but we are not provided resources. Additionally, the UPPERS continue to round on the floors, writing on huge, postable sheets of paper, all of the things they see wrong. This process continues; yet, it has done nothing for improving the situation. It HAS lowered staff morale. It HAS reinforced mistrust of ancillary staff. It has NOT changed: There are no additional benefits to the staff nor the residents. Staff frequently break down and cry due to lack of support and feeling, as one coworker stated, "like a modern day slave". The State of Michigan is in regularly due to complaints.

    Doesn't Recommend
    No opinion of CEO
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  5.  

    Lies to get people in the door.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CDP in Seattle, WA
    Current Employee - CDP in Seattle, WA

    I have been working at Spectrum Health full-time (more than an year)

    Pros

    Working with clients who want to be helped

    Cons

    Management in WA state (NW region) are complete liars.

    Advice to ManagementAdvice

    Hire a NW region Management who are honest and do not lie to get people to work for them.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 4 people found this helpful  

    Micro-management at its finest...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Substance Abuse Counselor
    Current Employee - Substance Abuse Counselor

    I have been working at Spectrum Health full-time (less than an year)

    Pros

    Benefits, and it's a job I guess

    Cons

    No advancement, terrible shifts, terrible pay, no respect from management, lies from the get go, promises made just to get you hired...I could go on and on.

    Advice to ManagementAdvice

    Don't treat your employees like they don't matter. Without them, there would be no Spectrum. Quid Pro Quo is huge in this company as is nepotism.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Treats all its employed physicians poorly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Spectrum Health full-time (less than an year)

    Pros

    Good salary, Good benefits, Good location

    Cons

    Broken promises, poor culture, stressful environment

    Advice to ManagementAdvice

    More autonomy for doctors

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Watch your back at Spectrum Health

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Nursing Assistant in Grand Rapids, MI
    Former Employee - Nursing Assistant in Grand Rapids, MI

    I worked at Spectrum Health full-time (less than an year)

    Pros

    Nothing good about this company

    Cons

    Watch your back . If management doesn't like you then you will become a target, and they will get rid of you. A lot of favoritism and racism well count against you.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 3 people found this helpful  

    The downfalls of Monopolies.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Staff in Grand Rapids, MI
    Former Employee - Staff in Grand Rapids, MI

    I worked at Spectrum Health full-time (more than 5 years)

    Pros

    I really loved the staff. I worked not only with doctors, case workers and nurses but an array of individuals that made it all work. Chain supply support, unit secretaries, unit aids, ministries, kitchen staff, nurse techs. The list goes on. They were the most dedicated workers I have worked with in a long time. They genuinely cared for the well being of the patients, the patients outcome and the family and friends of the patients.

    Cons

    Management. I believe that HR is so far removed to the politics of the floors they are unsympathetic to the individuals. Management on the floors is very political. They tell you your voice is important to make good changes for the company or even the individual units. But in reality, they are very bias and only except the voices of those they choose to listen to and if you voice something that doesn't fit their particular politics they will reprimand you for the most minute issues until they can fire you or break you down till you quit. This happened often but behind closed doors. The stress was so great that there were those that had 25+ years resign. But not all managers were like this, there where some that made it a pleasure to work on their units.

    Advice to ManagementAdvice

    There is a lot of favoritism within this company. It is very political. There are rules that they create as they go and may vary per manager, but the rules are only applied to the "select". Those whom they target to terminate that do not fit into their "cookie cut out". There was little fairness. There are so many rules and new policies created daily, that it creates incredible pressure and stress on the staff that work on the floor. The stress is already there when you have to care for the dying and the ill, families that are irate or grieving members. When you make your staff feel as though they can do no "right" and most everything "wrong" you create a hostile environment. Whether it be an 8 hour shift or a 12 hour shift. You should be focused on the patients needs and the job at hand. Not whether or not you did something as small as leaving a cup on a desk and management will follow up with a reprimand. It's the staff that work on the floor that make Spectrum what and who they are, not the management. Without the dedicated staff this company would be nothing. There are a lot of positions of management that do nothing more socializing, not with the patients, where money is wasted. Getting rid of good staff, and replacing them with part time resource without benefits is not a solution to taking care of financial problem. Enough said.

    Doesn't Recommend
    Disapproves of CEO
  10.  

    Great first job experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Reed City, MI
    Current Employee - Anonymous Employee in Reed City, MI

    I have been working at Spectrum Health

    Pros

    Great connectivity of peers and fellow coworkers

    Cons

    Very unfair treatment among fellow coworkers. Similar behaviors or tasks are not treated the same by upper management.

    Advice to ManagementAdvice

    Be more open to your employees and understand their issues when they bring them to you. They happier they are, the happier your patients are, the more revenue you make.

    Doesn't Recommend
  11. 1 person found this helpful  

    Server without the daily rewards

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Server in Saint Louis, MO
    Current Employee - Server in Saint Louis, MO

    I have been working at Spectrum Health

    Pros

    nice to get to know the residents, and great full time job with benefits if you are supplementing your income,

    Cons

    working as a server in a retrement community it feels like a nowhere job. there are no tips and you work very hard with little money, no chance for advancement an ok job until you find something else

    Advice to ManagementAdvice

    more hourly pay

    Doesn't Recommend
    Disapproves of CEO

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