Spectrum Health
3.2 of 5 74 reviews
www.spectrum-health.org Grand Rapids, MI 5000+ Employees

Spectrum Health Reviews

Updated Apr 12, 2014

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3.2 74 reviews

                             

68% Approve of the CEO

Spectrum Health President and CEO Rick Breon

Rick Breon

(34 ratings)

60% of employees recommend this company to a friend
12 Employee Reviews Back to all reviews
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Not what I expected and was mislead during interview

Anonymous Employee (Current Employee)

I have been working at Spectrum Health full-time for more than a year

ProsLots of nice people who feel the same way and support each other.

ConsLittle to no accountability, leadership is not strategic in its practices or operations, 20 years behind in thinking and technology, low employee morale, unethical practices, no training or development throughout the company, people not honest because leadership says be honest yet comes back to bite you, lack of partnerships and collaborations, is a big company but acts like a small starting company

Advice to Senior ManagementHold selves and others accountable, be who you say you are and don't say who you want to be yet really are not.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Looking for another job

Licensed Practical Nurse (Current Employee)
Grand Rapids, MI

I have been working at Spectrum Health part-time for more than 3 years

ProsNothing for the past 2 years

ConsWork short staffed every day, run from the time you get there till the time you leave

Advice to Senior ManagementBetter wake up & smell the coffee before all your good help is gone! Stop hiring all these "professionals" that are suppose to tell you what the problems are & start actually LISTENING to your employees. Stop telling us "we're working in things" & SHOW us, actions speak louder than words! As soon as I can find another job, I'm out of there!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Hard to move internally if you excel where you are at

Administrative Assistant (Former Employee)
Grand Rapids, MI

I worked at Spectrum Health full-time for more than 3 years

ProsCompensation and Benefits are good
You learn a lot about the industry from all sides

ConsNo respect for work/life balance
Administrative employees expected to work 10 hour days, take work home with them, be on call to work in other departments on weekends
Not able to move positions within the system easily if your boss likes you too much to let you go

Advice to Senior ManagementRecognize your internal equity and allow staff to move within for career development before you lose your staff to other companies.
Listen to your staff about issues because they know what they are talking about.

No, I would not recommend this company to a friend

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Unprofessional management, favoritism, inconsistent policies and poop employee support

No Comment (Current Employee)
Tacoma, WA

I have been working at Spectrum Health full-time for more than a year

ProsPoor benefits, low pay, management focused and not pro employee

ConsManagement is uneducated, male focused "good ol boy mentality" . Human resource is not there for you when you have a concern.

Advice to Senior ManagementLook past the mentality and focus on capability

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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contract professional perspective

Pharmacist (Former Employee)
Grand Rapids, MI

I worked at Spectrum Health as a contractor for less than a year

ProsSpectrum has great potential and lots of money to make things happen. Their direction for patient's to have one stop shopping for start to finish medical care is a worthy goal. Facilities are top notch.

ConsUnfortunately, different entities in the system are not well coordinated and work awkwardly together in the cases that I have seen. There is a great focus on quality control and backward looking metrics, such as problem reporting and corrective action documentation. Too little resources are devoted to adequate staffing and support so that the problems don't occur in the first place.

Advice to Senior ManagementYou are trying to fix a system that is inherently flawed, instead of creating systems with the right people in place to get tasks done correctly the first time. Many entities in the organization do not have a sense of urgency with regard to proper patient care.

No, I would not recommend this company to a friend

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4 people found this helpful  

too big for it's britches

Anonymous Employee (Former Employee)
Grand Rapids, MI

I worked at Spectrum Health

Prosgreat benefits, some excellent people to work with, leading healthcare hospital in the community

ConsWorked for SH for just shy of 10 years. In those 10 years, the organization has grown by leaps and bounds...to the benefit of the community, but to the detrement of it's staff. SH wants to be the best, brightest and biggest and that's great. But, the senior leadership is breaking the backs of it's essential and hard working staff. You are expected to more and more with shrinking resources, less staffing. I'm not against hard work but when that hard work is not recognized or, worse yet, not matched by senior leadership...it makes for a very adversarial place to work. Some leadership are too busy trying to claw their way to the top of the organization that they do not care who gets caught in the crosshairs or who they step on to get there.

No, I would not recommend this company to a friend

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Great Work Envirornment

Recruitter (Current Employee)
Saint Louis, MO

I have been working at Spectrum Health

ProsGreat Teamwork, Exciting job oppurtunities, Good benefits, The employees in the field are wonderful and the commitment to customer service has been as asset to this company

ConsSometimes there is a very short window of time to place employees into open positions but everyone works as a team and it gets done.

Advice to Senior ManagementI wish the bonus scale was a little better and compensation was up to par with other companies in the area.

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Great pay, but not much else.

Security Officer (Former Employee)
Grand Rapids, MI

I worked at Spectrum Health

ProsThe pay is great, and because of their reputation, deserved or not, working at Spectrum is a good resume booster.

ConsI did not like the hours, but if you like 12 hour shifts it's not so bad. The management is totally incompetent and promotions are based on favoritism not performance.

Advice to Senior ManagementListen to your employees. You are a health care industry, so your employees are mostly educated and have legitimate opinions on best practices.

No, I would not recommend this company to a friend

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Great Healthcare facility but some managers can ruin what should be a great job also.

RN (Current Employee)

I have been working at Spectrum Health

ProsIt is a very large, well-respected, quality healthcare provider in a beautiful city. They have great health incentives for their employees and offer discounts on insurance, exercise programs, classes and exercise equipment. They try to emphasize healthy habits and reward those who live by good example. I believe you must practice what you preach when you work in the healthcare field.

ConsBenefits are not equal within this employer. Hospital employees have benefits that off-site employees do not get (ie Pension). Those who work off-site have the same stressors and responsibilities as those employees within the hospital and thus should be rewarded with the same benefits.

Advice to Senior ManagementPay attention to what lower level managers do. When you start to get a lot of turnover in a department which previously retained employees, it is a red flag that management may be a problem and is driving away previously loyal employees.

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Great friends, great effort by workers, poor management.

Anonymous Employee (Former Employee)

I worked at Spectrum Health full-time for more than 3 years

Pros-Clean work environment.
-They look at average salary, it's nice to know they understand how to look at least.
-You can get any job there with just about any degree because "equivalent degree" to any technical degree includes basket weaving and water polo.
-If you sleep on the job and or play Sudoku you will get the same raise as someone who puts in hundreds of extra hours and goes the extra mile.
-If you master the phrases "That is not my job." "I can't help you." "Closing your request" you will meet all the statistical requirements for your job and exceed all management expectations.
-HR and Management are easy to snowball as they know nothing technical, will ask nothing technical, and expect you to do nothing technical.

Cons-If you work hard, dedicate yourself, have the proper degree and credentials, you will be rewarded with....: the exact same raise as the guy playing Sudoku, the nurse who watches the TV's in the patient room all day, or the security guard who leaves the doors to restricted rooms wide open. You will also be reprimanded by management because in the process of actually working you will be blamed when something goes wrong because "you did that".

Advice to Senior ManagementYou would literally have to fire every manager in the place, corruption and "Big Business Thinking" is so part of the culture, start over.

No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Spectrum Health reviews and ratings — including employee satisfaction and approval rating for Spectrum Health CEO Rick Breon. All 12 reviews posted anonymously by Spectrum Health employees.