Spirit Airlines

  www.spiritair.com
  www.spiritair.com
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Spirit Airlines Reviews

Updated July 11, 2014
Updated July 11, 2014
61 Reviews
2.5
61 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Spirit Airlines President and CEO B. Ben Baldanza
B. Ben Baldanza
42 Ratings

Review Highlights

Pros
  • Flight benefits (though this is basically the same with working for all airlines) (in 9 reviews)

  • Free flights is about the only positive thing I can say about this company (in 5 reviews)


Cons
  • the worse customer service I've ever seen and the fellow co workers are rude to one another (in 6 reviews)

  • Knowledge silos, low pay, low morale because people feel like higher ups don't care, all of the good people leave soon (in 3 reviews)

More Highlights

12 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    No trust

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant  in  Chicago, IL
    Current Employee - Flight Attendant in Chicago, IL

    I have been working at Spirit Airlines full-time for more than a year

    Pros

    Pay is decent and the benefits are good. Hold a line quickly because the turnover rate is so high at spirit .
    Medical benefits are amazing

    Cons

    Bad management, union basically walked the flight attendants out the door with the lack of motivation to help the FA's.

    Advice to ManagementAdvice

    Lying and trying to promote change and growth only works when you actually treat your employees like human beings . Maybe give a new contract to the flight attendant group after 8 years of so called negotiations.
    What a joke .

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Great benefits and people, terrible corporate culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant  in  Fort Lauderdale, FL
    Current Employee - Flight Attendant in Fort Lauderdale, FL

    I have been working at Spirit Airlines full-time for more than a year

    Pros

    Health care (at the moment) is excellent, great people to work with, see the nation and world on travel benefits/on the job.

    Cons

    No non-revenue travel until 3 months of employment (including Spirit).

    Advice to ManagementAdvice

    How about a commuter policy for your flight attendants?? Get off the pilot high horse and give some love to the hardworking flight attendants...you know you have a fair share of commuters, even if you do not approve of commuting! Get serious.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Employee's are numbers,not people..

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Spirit Airlines

    Pros

    Leaving, Need better Manager's, Location close to I-95.

    Cons

    Finding co-workers asleep, hiding, and Racism. Bidding on jobs, Terrible Managers, Manager's playing favorite's, Bad communication, Terrible absence policy.

    Advice to ManagementAdvice

    Id rather not.

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  5.  

    REALLY?!?!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Agent  in  Flushing, NY
    Former Employee - Customer Service Agent in Flushing, NY

    I worked at Spirit Airlines full-time for less than a year

    Pros

    Some of my fellow workers

    Cons

    There was no 'up-side' with this company.

    Advice to ManagementAdvice

    This company needs a whole new game plan.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    Walking into Oblivion together one step at a time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate Employee  in  Miramar, FL
    Current Employee - Corporate Employee in Miramar, FL

    I have been working at Spirit Airlines full-time for more than 3 years

    Pros

    -Great travel benefits

    -Meeting new people with great personalities

    -Although sometimes it feels like you're entering Oblivion, many people band together to suffer through their jobs.

    -Most departments form cliques that become very sociable with one another. Although the airline morale is low, many smaller managers and supervisors try to make the best of it with their team.

    Cons

    -Favoritism runs rampant in the airline, many people are shoved to the side to make room for others who have done nothing but gossip for a promotion

    -Many people in higher management tend to be stubborn and find it difficult to adapt to new ideas or strategies.

    -Ultra low cost mentality is spread throughout the airline and some departments will try to cut as many corners while keeping compliance to the bare minimum.

    -Lots of cloak and dagger behavior among employees. Many will isolate themselves to protect their careers and to stay out of managements web.

    -Management will take the word of one employee heavily over another without listening to the entire case. Lots of employees stay silent and would rather suffer reprimands than argue and get fired.

    Advice to ManagementAdvice

    1) Be unbiased about your decisions. Good management means listening to all sides of a story and understanding the problem before making judgment.

    2) Raise morale. A good majority of the employees work hardf to make a living, and will easily leave if offered better pay at another job. Job retention should be an absolute priority not to mention keeping people from leaving means more company secrets safe or insider scoops private.

    3) Corporate and Airport employees feel segregated and making any event exclusive to corporate employees raises jealousy and negative feelings. Be sure to include everyone as a company as we all work towards the same goal.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    low budget carrier equals low salary, low staff and bad company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Passenger Service Agent  in  Carolina, PR
    Current Employee - Passenger Service Agent in Carolina, PR

    I have been working at Spirit Airlines part-time for more than a year

    Pros

    usually if you are lucky you can flight for free

    Cons

    you cannot always have the privilage to flight with Spirit because, the airplanes usually are broken. the staff is very unprofessional and usually treats customers like bargage.

    Doesn't Recommend
    Disapproves of CEO
  8. 1 person found this helpful  

    Work-life??

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst  in  Miramar, FL
    Current Employee - Analyst in Miramar, FL

    I have been working at Spirit Airlines full-time for more than a year

    Pros

    Able to travel almost anywhere at minimal cost.
    Dynamic work environment, always some creative, new fee or new source of revenue.
    creative ideas and solution for growth.

    Cons

    poor work-life balance. Management prefers the employees to stay extra, just for the sake of staying. It's all about appearance.
    pay is not competitive. the travel benefits are "included" in your compensation - it is valued at about 10% of your salary, but with flights being mostly full, it is difficult to make use of the benefit.

    Advice to ManagementAdvice

    Base promotions on the quality and quantity of work, not based on the hours the employee spends at the office.
    Work on creating a better work-life balance. be understanding when employees need to leave at a specified time to interact with their children, especially if they then work from home after their children go to bed.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  9.  

    dont work at Spirit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Intern  in  Miramar, FL
    Current Employee - Intern in Miramar, FL

    I have been working at Spirit Airlines

    Pros

    Safety department is top notch.

    Cons

    no sense of community among the employees/management. however there is a shared sense of 'were all in this hell hole together' mentality. Mgt cuts every corner and employees suffer from it.

    Advice to ManagementAdvice

    listen to your employees!

    Doesn't Recommend
    No opinion of CEO
  10.  

    Spirit Airlines Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Supervisor  in  Fort Lauderdale, FL
    Former Employee - Supervisor in Fort Lauderdale, FL

    I worked at Spirit Airlines

    Pros

    The flight benefits and that you can swap your shifts and days off

    Cons

    bad management, no union environment,

    Advice to ManagementAdvice

    need to create a more stable work environment

    Doesn't Recommend
    Disapproves of CEO
  11.  

    Airline Boot Camp-Make the Best out of it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Flight Attendant  in  Fort Lauderdale, FL
    Current Employee - Flight Attendant in Fort Lauderdale, FL

    I have been working at Spirit Airlines

    Pros

    Low Cost - If you really need to go somewhere the ticket prices are very affordable.
    Inflight Uniforms - A lot of options.
    New Planes - New and easy to use airbus A319 , A321, and soon A320.
    FLL InFlight Supervisors - The ladies in the office are very kind.
    Health Insurance - PPO in network is the best.
    Some genuine good people.
    Company Slogan- "It is what it is"

    Cons

    Nasty Planes - Rarely get properly cleaned.
    Not Everyone Has / Wears a uniform.
    Mom and Pop Airline.
    Horible Training in all departments.
    No Customer Service - Hurry up and wait.
    Every man, woman, and child are on their own.
    The list goes on and on. etc.

    Advice to ManagementAdvice

    Low cost and Low to no class.
    Teamwork-Everyone is working towards the same commen goal.
    Customer Service-Bring it back.
    Respect.
    Integrity.
    Pro-Employee=No Union.
    Professionalism.
    The list goes on and on. etc.
    If you can't do it right then don't do it at all.

    Disapproves of CEO

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