Spirit Airlines

  www.spiritair.com
  www.spiritair.com
Work in HR? Unlock Free Profile

Spirit Airlines Reviews

Updated August 25, 2014
Updated August 25, 2014
61 Reviews
2.5
61 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Spirit Airlines President and CEO B. Ben Baldanza
B. Ben Baldanza
42 Ratings

Review Highlights

Pros
  • Flight benefits (though this is basically the same with working for all airlines) (in 9 reviews)

  • Free flights is about the only positive thing I can say about this company (in 5 reviews)


Cons
  • the worse customer service I've ever seen and the fellow co workers are rude to one another (in 6 reviews)

  • Knowledge silos, low pay, low morale because people feel like higher ups don't care, all of the good people leave soon (in 3 reviews)

More Highlights

5 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Customer service agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Agent  in  Fort Lauderdale, FL
    Former Employee - Customer Service Agent in Fort Lauderdale, FL

    I worked at Spirit Airlines full-time for more than a year

    Pros

    Benefits to travel, discounts, dental and medical, personal growth

    Cons

    time off was not that great...

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Great company to work for, growing rapidly! They treat inflight employees very well! Amazing co workers!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant  in  Las Vegas, NV
    Current Employee - Flight Attendant in Las Vegas, NV

    I have been working at Spirit Airlines full-time for more than 10 years

    Pros

    - One of the best contracts in the airline industry.
    - We sell beverages inflight so you don't have to put up with customers that "expect service"
    - Commission on all sales
    - Job Stability.
    - Great benefits.
    - You don't sit on reverse long (typically 6 months to a year)
    - Everyone is young and energetic and fun to work with!
    - Management is very kind, they have an open door approach.
    - Company is growing like crazy
    - You have the potential to make a lot of money (inflight drinks commission, credit card applications, ect...)
    - Amazing union.
    - Super nice hotels.
    - Brand new, flight attendant friendly Airbus 319, Airbus 320 and Airbus 321 jets.

    Cons

    - Since the company is growing like crazy there are some minor growing pains
    - Lack of ice in some airports
    - it can be hard to fly for free since the flights are always full.
    - Most gate agents are unhappy.

    Advice to ManagementAdvice

    Keep up what you do! However I wish there was more advertising.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Excellent work for getting into your best physical condition. Travel Benefits!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Ramp Service Agent  in  Fort Lauderdale, FL
    Current Employee - Ramp Service Agent in Fort Lauderdale, FL

    I have been working at Spirit Airlines

    Pros

    Excellent organization. HR is very helpful and accessible. Training is good and thorough. Physical requirements are intense but not limiting. Trust is huge and precision is demanded at every corner. Expect constant supervision by the excellent staff and constant evaluation at every task performed. Lots of overtime is available and flight benefits are the best in the airline industry. The staff is an assembly of Latin, Caribbean and Gringo. They are mainly friendly, energetic and helpful.

    Cons

    If you are not able to stay quick on your feet and enjoy daily assessment from a crew of nearly 100 then you may feel overwhelmed. The company trainers gave us the best actions to performing our tasks, if you can't stand up for what you learned in training (the acceptable method) then you may feel pressure from the ding bats. That being said, we already know that there are wise and otherwise in every class. The people quit at an unusual rate, e.g. our last class lost half in one month. I can't say if it was caused by physical or emotional failings. I can only believe that true aviation enthusiasts will have no trouble enjoying the Spirit airline Ultra Low Cost Carrier culture.

    Advice to ManagementAdvice

    Your best trainers are like gold. Use them to improve safety and give them as much time as allowed to do more thorough OJT and evaluations with the newbies. Recurrent training with existing Rampers might prevent workman comp claims from arising and will reinforce our practice of continuous improvement.

    Recommends
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Good company and even better people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Service Supervisor  in  Atlanta, GA
    Current Employee - Customer Service Supervisor in Atlanta, GA

    I have been working at Spirit Airlines

    Pros

    Potential for growth and promotion

    Cons

    Flying benefits should be improved. More buddy passes should be given

    Advice to ManagementAdvice

    Better pay or more paid days off

    Recommends
    Approves of CEO
  6.  

    10 years customer service agent/ops

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Myrtle Beach, SC
    Former Employee - Anonymous Employee in Myrtle Beach, SC

    I worked at Spirit Airlines

    Pros

    Free flight benifits. Very good people to work with. Good medical and dental benifits. Working at an airport is a fun place to work. Once you get airline in your blood... You can never get it out.

    Cons

    Delayed flight may cause you to have to work past your scheduled off time. It's something you don't know until you actually get to work so it makes it hard to make plans after work.

    Advice to ManagementAdvice

    Make Spirit a "Spirit Family" again... Like when Ned Homfeld ran the company.

    Recommends
    Approves of CEO

Spirit Airlines Photos

departure

+ Add Photo

Worked for Spirit Airlines? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.