Sport Chalet

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Sport Chalet Reviews

Updated August 15, 2014
Updated August 15, 2014
88 Reviews

2.3
88 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sport Chalet Chairman, President, and CEO Craig L. Levra
Craig L. Levra
53 Ratings

Review Highlights

Pros
  • Good reputation in the consumer world, pro-deals from major brands (in 21 reviews)

  • Great discounts and good coworkers (in 6 reviews)


Cons
  • no raises, sell visas and warranties (in 8 reviews)

  • Only credit cards and warranties is what they are worried about (in 5 reviews)

More Highlights

15 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great for Sports oriented individuals but be prepared to take the heat.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Associate  in  Laguna Niguel, CA
    Current Employee - Sales Associate in Laguna Niguel, CA

    Pros

    The best thing is the many different people you will work with.The employees are friendly and some become good friends even outside the buisness. You are always learning about the new items available in the Departments you are working. There are many different departments to learn and each one of them has the a unique customer. Scuba you get the ocean oriented individual while in ski shop you get the person who lives for the cold. The pro deals are an excellent incentive for employees and each employee gets 25% off of in-store purchases.

    Cons

    The time can go by really slow if all of the "projects" are done and the customers are few. The place has drama happening all the time. The customers can sometimes get really pushy about trying to get a price for lower then what it says on the tag. The coverage for departments can be low sometimes and you end up watching 2 or 3 departments at once by yourself which gets hectic.

    Advice to ManagementAdvice

    To be more considerate to employee's feelings. I have seen to many good people go because manager's explode with anger towards them. When a person from corporate is coming into the store you need to relax. I know its the big guys but your frustration trickles down to employees which is a horrible feeling.

    Approves of CEO
  2.  

    A fun place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Associate  in  La Canada Flintridge, CA
    Current Employee - Sales Associate in La Canada Flintridge, CA

    Pros

    I enjoy selling the equipment for the sports I love.

    Cons

    I dislike the retail hours as they tend to be very long; dealing with customers who are difficult can be irritating.

    Advice to ManagementAdvice

    The advice I would give senior management would be to keep your head positive in this difficult time.

    Recommends
    Approves of CEO
  3.  

    I really like it, but not everyone does.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Always something to do
    Great co-workers that become friends
    Each dept is their own team
    Able to be creative when merchandising

    Cons

    Part time new hires are offered low starting pay
    Store management is not always on the same page
    Some to no effort to keep the employee morale up

    Advice to ManagementAdvice

    Acknowledge the hard work that the employees do to keep you and the store looking good. If you treat your employees with respect and show that you value them, they will work harder and have your back.

    Disapproves of CEO
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  5.  

    Lots of work, lots of perks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great deals on any equipment you need for your sport or activity of choice from snowboarding to team sports. Positioned in the market as a high end retailer, customers are typically loyal.

    Cons

    You work hard but you're not bored. There is always something to do. It can sometimes be frustrating because you feel there isn't enough help but also understandable because of a down economy

    Advice to ManagementAdvice

    More definite career paths and training to those interested in advancing.

    Recommends
    Approves of CEO
  6.  

    Good Time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The company provides the opportunity for meeting new people everyday. There is a focus on customer service and as long as you can have fun, the service is there. The people I worked with were awesome and Management was fair and knowledgeable.

    Cons

    I had a good time. There were a few issues with some guest complaints, but that happens everywhere. Some of the policies keep the employees from fully helping people out.

    Advice to ManagementAdvice

    Management needs to show your team that you appreciated their work.

    Recommends
    No opinion of CEO

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