Sports Authority Reviews

Updated April 8, 2015
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Sports Authority Chief Executive Officer Michael E. Foss
Michael E. Foss
27 Ratings

154 Employee Reviews

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  1. Merchandise manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sports Authority full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The company discount was the best thing about the company. Dealing with sports all day was great.

    Cons

    No chance for advancement, poor communication with corporate. Very poorly ran company. No advertising which negatively affects sales

    Advice to Management

    I would listen to your other associates more and listen to corporate less. Try and listen to customers for what products would sell best in a particular store.

  2. Don't care about their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Member in Saint Louis, MO
    Former Employee - Team Member in Saint Louis, MO

    I worked at Sports Authority (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    The employee discount cost plus ten

    Cons

    They are big on threatening employees
    Force fed SA promoter
    Told to lie to customers in order to rip them off with coverage plans
    was forced to work off the clock many times
    will not spend payroll sometimes three people running a store at a time
    They focus on the negative

    Advice to Management

    Employees aren't a commodity
    Make store managers work more hours
    stop threatening employees and making them responsible
    for your bad buisiness decisions

  3. Helpful (1)

    poor experience for management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management
    Former Employee - Management

    I worked at Sports Authority

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    not a lot to brag about. I did meet some nice competent people

    Cons

    too many ethic issues and long term managers and associates are out of touch with retail today. no values system in place and district and regional management (at least where I was) have no vision, very old school thinking. company not customer centric at all, just like to say they are about the customer and associate experience. stay away. future of company is scary.

    Advice to Management

    invest in your teams. you need better ideas from outside resources stop repeating the same thing year after year. vp's,directors and district managers are too old retail and the company is not growing. shake it up.

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  5. Unreliable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sports Authority

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Discount is the only good thing

    Cons

    Where to begin, no hours, lack of management, no advancement

  6. WAREHOUSES ARE CRAP!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Associate in Romeoville, IL
    Current Employee - Warehouse Associate in Romeoville, IL

    I have been working at Sports Authority full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Discount in stores are good. BUT There is no personal growth, raises are terrible or non existent, benefit prices are high and you are forced and encouraged to go on public insurance. They say they are for the employees with all their immature incentive programs - but it is smoke and mirrors to how employees are really treated.

    Cons

    There is no regard on how associates are treated from Mgmt. And if you say something, you are disciplined. It is no wonder turnover is so high. Your hours are cut short for a day or week and you are told on that day! Safety is terrible with messy and cold warehouses. Mgmt. only walks around, never pitches in to help. Instead they bark and swear at you and tell you your quality and productivity is not what it should be. Only favorites, "who look like them are promoted or offered training." Mgmt. plays with numbers so they don't get in trouble with their bosses. In the event they finally get someone in here to improve the place or know what is really going on, they are terminated.

    Advice to Management

    Start all over with new management through out. Consider offering benefits employees can afford when they are making such low wages. Get rid of some of the programs in place as they mean and count for nothing! Their programs are an insult!

  7. Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Manager
    Former Employee - Operations Manager

    I worked at Sports Authority full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Great discount on goods, but very low end merchandise.

    Cons

    Horrible management and core values.

    Advice to Management

    Keep up with retail sales of your competitors.

  8. Helpful (1)

    Formerly great, now downright terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Leader in Phoenix, AZ
    Current Employee - Team Leader in Phoenix, AZ

    I have been working at Sports Authority full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good discount, flexible hours, and your fellow co-workers make the days a little better.

    Cons

    Company keeps requiring more from stores and it's employees but continues to give them less and less support. For example, they want us to treat every customer like they are royalty but our payroll budget keeps shrinking. So a 40,000 square foot store is lucky to have 3 people working in it. How are we supposed to help customers when we have no employees?! They require so much but give us no tools to succeed.

    Advice to Management

    All district managers and above should be required to work one week as a store manager. Write the schedules within the confines of the payroll budget, get product to the floor, while not neglecting customers at the same time, and keep up all the sales metrics the store requires. That way they can see the troubles we face day to day. Maybe then when we ask for advice on how to accomplish things we'll get a better response than "Just get it done!" No leadership or guidance whatsoever.

  9. DO NOT APPLY TO BE A CASHIER!! Bad pay for same work as others.......

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Cashier in Chicago, IL
    Current Employee - Sales Associate/Cashier in Chicago, IL

    I have been working at Sports Authority part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great discount, Okay benefits when full time. Okay money if you are a MANGER

    Cons

    A lot, can't work over 40 hours. No overtime pay on holidays unless you are a full time. As a cashier you are forced by your mangers to talk people into buying protection plan on pointless stuff like basketballs worth $14.00 when plans start at $4.00 for one year. Its understand on big price treadmills, sunglass, gopro's, etc Then you NEED to ask for loyalty card if not sign them up or unless you get yelled at. As a cashier 30% of your raise is based off the percent of signs you have, to be a cash lead you need to be above 40% of all times. They except you to work your butt off when you are getting paid the same as the person on the floor doing nothing but helping people find stuff. You deal with cash, phone calls, protect plans, loyalty signs up, greeting people, returns and exchanges, incorrect price signs, BUT the person on the floor has to deal with people needing to find a specific product or small task one at a time. Cashiers do twice the amount of work as the people on the floor but they get paid same money. DO NOT APPLY FOR CASHIER JOB.

    Advice to Management

    Realize that everyday is not going to be perfect and instead of pushing your employees by yelling at them over the walkie, how bout you get on the floor and join us. When a manger is asked by an employee because a customer is mad or wants to talk to you, don't say you are on break. Get off your butt and go. You once were in our position you should know how it is.

  10. Need a Salary? Maybe. Enjoy it? Stay Away.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Sports Authority full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    - As a manager, working with great human beings who are tying hard.
    - Creating a fun work environment in an otherwise dark retail world.
    - Great employee discount.

    Cons

    Where to start?

    - Constant beatdown mentality. You are only as good as yesterday's production. (But don't get too attached, god forbid a return or a slow day comes along)
    - Not enough resources to do the job.
    - Constant beatdown conference calls to tell you what a lousy job you're doing (despite working miracles by working off the clock)
    - Constant sales, sales, sales, but we live in an online world. The company continues to finish down in the brick and mortar stores, yet online sales thrive. But, obviously, screw the retail employee, Retail sales must be down because the employees suck! (sarcasm)
    - No such thing as full-time. General Managers are expected to work like abused shelter dogs, "team leaders/department managers" are expected to produce world-class results on 32 hours per week. Part-time/flex-time employees are guaranteed nothing other than anywhere from ~0-20 hours per week with no benefits or additional incentive.The company is obviously downsizing retail stores, while transitioning to an online-based business model. However, there is no transparency or honesty provided to brick-and-mortar employees. Get down on your knees and pray for the best.

    Advice to Management

    Go all in or don't.

    Obviously online sales are important and the growth of retail is changing. However, run your stores to produce world-class service or don't. Don't hide behind smoke and mirrors and demand God-like miracles from hourly employees or moderately-paid managers. We are all human beings trying to do the best we can. If you don't want to invest in us, fine, then don't. Stop hiding behind this magical shroud that we are not good enough because we don't have the resources to do our job.

  11. Prejudice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in North Chicago, IL
    Current Employee - Cashier in North Chicago, IL

    I have been working at Sports Authority

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The Web page said I needed at least 5 words. DO NOT WORK HERE, PERIOD!

    Cons

    How any African American store managers are there? That's right, NONE. Many qualified associates. No training unless you consider a computer a good teacher. Second rate managers attempt to provide additional training but do not know or understand what it is they are teaching. Good job for an invalid or thief. Cost plus 15% discount. That means half off retail pricing based on margin. Abuse it while.you can. Hook up friends and family but be smart it is watched closely. To balance your pay buy at cost and sell to make a profit for yourself.

    Advice to Management

    For 8.00 an hour you can aggressively sign up customer loyalty accounts, ensure CEI is met, sell ECP, (Extended care plans), make sure to Look In Side All, increase overall sales or lose hours. Absolutely NO Loyalty! Never again.

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