Sports Authority

  www.sportsauthority.com
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Sports Authority Reviews

Updated Jul 15, 2014
All Employees Current Employees Only

2.6 575 reviews

51% Approve of the CEO

(no image)

Michael E. Foss

(49 ratings)

34% of employees recommend this company to a friend

Review Highlights

Pros
  • The employee discount is acceptable, but basically in line with other retailers(in 50 reviews)

  • Cost plus 10% days (which brings the price down to what you would pay at Walmart but hey, we appreciate your hard work(in 22 reviews)


Cons
  • Upper management sets ridiculous sales goals that are very very tough to reach(in 31 reviews)

  • There is extreme pressure to sell their Extended Coverage Plans and Insoles, both of which are useless for customers(in 15 reviews)

122 Employee Reviews Back to all reviews
Relevance Date Rating
in

     

    Sales Associate

    Fitness Sales Associate (Current Employee) Exton, PA

    ProsDealing with people and selling what you know about

    Conshours were terrible and there were no benefits

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    not a bad part time job.

    Anonymous Employee (Current Employee)

    ProsEasy if other associates care.

    Consif associates do not care. which is usually the case, job difficult

    No, I would not recommend this company to a friend

    • Comp & Benefits
    • Career Opportunities

     

    Average

    Anonymous Employee (Current Employee)

    ProsIf you like sports, it's a fun environment. It's really competitive.

    ConsSales driven, bad managers

    Advice to Senior ManagementMake sure your employees are happy

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    • Culture & Values
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    A mess from the start

    Anonymous Employee (Former Employee)

    ProsIt was a job dealing with sports if you like sports.
    Very good discount on apparel, shoes, and sports equipment

    ConsThree of the five managers were a complete mess. Years and years of mediocrity were starting to catch up with this store as everything was unorganized.

    Advice to Senior ManagementTrain your associates and actually DO everything you make them sign saying they did when they are hired.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Lesson Learned!

    Information Services Resource (Current Employee) Englewood, CO

    ProsCasual work attire. Gym, basketball court onsite, other nice benefits such as career training, etc. They do employee surveys and do try to improve various areas that stand out as needing improvement such as WFH (now being piloted in the IS group, although oddly not everyone is allowed to participate). Community support and involvement is impressive.

    ConsRepeated Leadership and Department reorgs cause confusion, distraction and delayed progress across the board. As an example, in the couple of years I've been here, we've had 2 different company Presidents, 3 CIOs, in IS there are 2 new VPs, 1 VP fired (not backfilled) and a major reorganization of each department. Several of the managers comment that they have no clue what the goals are. The approval and escalation paths are blurry. Several groups asked to cut their budgets, but then they hire contractors to the tune of well over a $1M (who is getting the kickback on that one??); highly suspect. Processes are in infantcy stage in most regards and painfully manual, best practices seem more like a recommendation than a requirement. Employees are allowed to literally throw fits in meetings and be very mean. Incredibly unprofessional atmosphere in several departments. Financial practices are questionable.

    Advice to Senior ManagementEvaluate and understand the impact of your actions/decisions. Hire managers/directors that are familiar with industry standards. Stop making it up as you go!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Tedious work

    Footwear Associate (Current Employee) Vernon Hills, IL

    ProsIt was relatively fun environment

    ConsHad to stay late to close and it was very tedious, annoying work

    Advice to Senior ManagementStop being so uptight about appearance, focus more on sales.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Worst job I've had

    Certified Sales Authority (Current Employee) Las Vegas, NV

    ProsThe discount, co workers can be amazing

    ConsEverything. This company is run by horrible management. They only care about "SCALES" which really makes or breaks most employees. If you aren't good at selling and practically B.Sing your way through a job to get people to purchase things associated with "Scales" , this job may not be for you.

    Advice to Senior ManagementLighten up on the Scales. I've seen some grade A employees be let go just because they couldn't get customers to buy off of our in store computers (AOS) *Part of S.C.A.L.E.S*
    This company just worries to much about things that don't matter, and it ruined my entire outlook on the company.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Only work here if you're desperate.

    Anonymous Employee (Former Employee)

    ProsCustomer base is pretty decent. You have the opportunity to make extra money by selling ECPs and AOS transactions. If they like you, you don't have anything to worry about. I started as a cashier, couple weeks later a customer service lead, couple months later operations team lead. Advancement can be pretty quick. FT employees get 80 hours paid time off and build up vacation time every pay period. Medical, Vision and Dental are great. Employee discount is really good.

    ConsYou can't receive the benefits of the loyalty card as an employee. There is absolutely no training. I was thrown into a position that I would have otherwise excelled in. They had me follow around another person in the position I was promoted to for only 3 days and thrown into a new store with little knowledge of what I was supposed to do. I asked many members of management for help numerous times. I finally went to another store to ask if they would take me there and demote myself. Instead of training me properly or even demoting me they fired me, even without a prior write up. In two years I called out only once and came in on days off, early, and stayed late. Any employee is overworked, unappreciated and underpaid, however, management is a little more extreme. There is a major lack of communication throughout the stores individually and as a district. They are going through a "market transformation" but the company is greedy and ultimately going downhill.

    Advice to Senior ManagementYou need to train your team members better, including management. It's great that you promote from within when you see a prospect, but you need to train them so they're not set up to fail. A show of appreciation would be great once in a while as well. Should pay members of management better for the work they do and what they put up with from upper management and the customers.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Great people to work with. Manipulative management

    Team Sports Associate (Current Employee) Westlake Village, CA

    ProsThe co-workers are awesome! The pay was above minimum wage at the time starting ($9 per hour). Also get an awesome discount which is equivalent on average of 40%-45% off.

    ConsThe store manager, at least at my store, is unorganized and manipulative. He puts outs a schedule each week with random hours essentially. Haven't had a consistent schedule since I started. He also keeps asking me to do other people's work, but not get the equivalent pay for it. Also seems to be severely under staffed on busy days.

    Advice to Senior ManagementDon't treat your employees like stupid grunts and if they are going to do more work outside of what they were hired for, compensate them for it. Also, look for store managers who actually have a 4 year college degree.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    laughable

    Store Manager (Former Employee)

    ProsEmployee discount. pay checks do not bounce. if you like outdated computers you will love this place.

    Consso many to list but here are a few. zero work life balance. unreal sales goals.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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