Sports Authority

  www.sportsauthority.com
  www.sportsauthority.com
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Sports Authority Reviews

Updated September 2, 2014
Updated September 2, 2014
606 Reviews
2.7
606 Reviews
Rating Trends

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Michael E. Foss
57 Ratings

Review Highlights

Pros
  • The employee discount is acceptable, but basically in line with other retailers (in 50 reviews)

  • Cost plus 10% days (which brings the price down to what you would pay at Walmart but hey, we appreciate your hard work (in 22 reviews)


Cons
  • Customer service is supposed to be primary focus but company gives you no tools to do so (in 31 reviews)

  • Upper management sets ridiculous sales goals that are very very tough to reach (in 31 reviews)

More Highlights

129 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Unimpressed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst  in  Englewood, CO
    Former Employee - Analyst in Englewood, CO

    I worked at Sports Authority full-time for less than a year

    Pros

    Decent people to work with. The company tries to incorporate an active lifestyle into the everyday grind of this place.

    Cons

    The headquarters are a joke. It is 2 building built out of a warehouse with dingy meeting rooms, dust on the pictures and walls and awful paint jobs. The management is mediocre at best. It's like being back in high school. This place is incredibly clickish and the pay is underwhelming. Overall, you are best to not work here. There are layoffs all the time.

    Advice to ManagementAdvice

    Learn how to manage by adapting to your employees instead of forcing them to adapt to your style. Find directors that are approachable and not complete and utter "yes men/women". Find a way to implement training in a way that works and is successful and get rid of lazy inept managers. Just because someone is bright or good at what they do does not mean they are good managers. Recognize this.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Unorganized and unprofessional.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Novato, CA
    Current Employee - Sales Associate in Novato, CA

    I have been working at Sports Authority part-time for less than a year

    Pros

    The employee discount was one of the best I have ever heard of, the dress code is very relaxed, from what I have noticed at other stores, co-workers of the same rank get along very well.

    Cons

    Hours are extremely inconsistent (I personally was forgotten to be put on the schedule multiple times), managers are extremely unorganized, never presented with opportunities for advancement within the company.

    Advice to ManagementAdvice

    Review expectations of managers and how they should plan schedules.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    It's a decent place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Sales Authority  in  Secaucus, NJ
    Former Employee - Senior Sales Authority in Secaucus, NJ

    I worked at Sports Authority part-time for more than a year

    Pros

    There is a great opportunity to earn extra pay through commission system.

    Cons

    District managers promote some to supervisor/manager positions without training them properly.

    Advice to ManagementAdvice

    Better training for Supervisors.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Nope, Nope, Nope

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sports Authority

    Pros

    The discount is pretty good

    Cons

    Senior Management needs to try to connect to employees

  6.  

    Very Profit-Seeking Oriented

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sports Authority part-time for less than a year

    Pros

    I really enjoyed working with my team/coworkers. We had fun with each other most of the time, especially after closing during clean up.

    Cons

    A lot of customers just come in to browse and enjoy the air conditioning during the summer time. It is very frustrating for them to throw clothing and items on the floor and leave them there. Also, if you are a cute female employee, be prepared to be harassed by male customers while you're trying to do your job. They take advantage of the fact that you have to be nice to them and stare at you as your working. If your store is located within a shopping mall, your guaranteed to get hassled by male customers. Managers expect you to maintain professional demeanor, even when guys insist you talk to them.

    Advice to ManagementAdvice

    You should listen to your female employees complaints and tell them if they feel uncomfortable that they can ask for help, even when it is busy. I quit because I felt very uncomfortable with the many male (non-buying) customers harassing me while I work. You should maybe warn your young female employees and train based on customer-employee sexual harassment.

    Doesn't Recommend
  7.  

    Sales Associate

    Current Employee - Fitness Sales Associate  in  Exton, PA
    Current Employee - Fitness Sales Associate in Exton, PA

    I have been working at Sports Authority part-time for more than a year

    Pros

    Dealing with people and selling what you know about

    Cons

    hours were terrible and there were no benefits

  8.  

    not a bad part time job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sports Authority

    Pros

    Easy if other associates care.

    Cons

    if associates do not care. which is usually the case, job difficult

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Average

    • Comp & Benefits
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sports Authority

    Pros

    If you like sports, it's a fun environment. It's really competitive.

    Cons

    Sales driven, bad managers

    Advice to ManagementAdvice

    Make sure your employees are happy

  10.  

    A mess from the start

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sports Authority

    Pros

    It was a job dealing with sports if you like sports.
    Very good discount on apparel, shoes, and sports equipment

    Cons

    Three of the five managers were a complete mess. Years and years of mediocrity were starting to catch up with this store as everything was unorganized.

    Advice to ManagementAdvice

    Train your associates and actually DO everything you make them sign saying they did when they are hired.

    Neutral Outlook
    No opinion of CEO
  11.  

    Lesson Learned!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Information Services Resource  in  Englewood, CO
    Current Employee - Information Services Resource in Englewood, CO

    I have been working at Sports Authority full-time for more than a year

    Pros

    Casual work attire. Gym, basketball court onsite, other nice benefits such as career training, etc. They do employee surveys and do try to improve various areas that stand out as needing improvement such as WFH (now being piloted in the IS group, although oddly not everyone is allowed to participate). Community support and involvement is impressive.

    Cons

    Repeated Leadership and Department reorgs cause confusion, distraction and delayed progress across the board. As an example, in the couple of years I've been here, we've had 2 different company Presidents, 3 CIOs, in IS there are 2 new VPs, 1 VP fired (not backfilled) and a major reorganization of each department. Several of the managers comment that they have no clue what the goals are. The approval and escalation paths are blurry. Several groups asked to cut their budgets, but then they hire contractors to the tune of well over a $1M (who is getting the kickback on that one??); highly suspect. Processes are in infantcy stage in most regards and painfully manual, best practices seem more like a recommendation than a requirement. Employees are allowed to literally throw fits in meetings and be very mean. Incredibly unprofessional atmosphere in several departments. Financial practices are questionable.

    Advice to ManagementAdvice

    Evaluate and understand the impact of your actions/decisions. Hire managers/directors that are familiar with industry standards. Stop making it up as you go!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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