Sports Direct

www.sportsdirect.com

Sports Direct Reviews

Updated January 20, 2015
Updated January 20, 2015
110 Reviews
2.3
110 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sports Direct CEO David M. Forsey
David M. Forsey
44 Ratings

Review Highlights

Pros
  • Easy work, 15% discount, holiday pay every 3 months (depending on your hours) (in 7 reviews)

  • As it was my first job, and i was still at school, I was given flexible working hours around my school work (in 4 reviews)


Cons
  • you have a zero hour contract so you can never guarantee whether you will have work (in 19 reviews)

  • Everybody is on a 0 hour contract so they can take advantage of staff desperate for hours (in 9 reviews)

More Highlights

47 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    assistant sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Assistant in London, England (UK)
    Current Employee - Sales Assistant in London, England (UK)

    I have been working at Sports Direct

    Pros

    good team environment, good hours

    Cons

    boring, can be quiet, poorly treated

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Severe ambivalence - North London, but pretty much everywhere right?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Casual Sales Assistant in London, England (UK)
    Current Employee - Casual Sales Assistant in London, England (UK)

    I have been working at Sports Direct part-time (more than a year)

    Pros

    Meeting nice colleagues are a positive, been working for 2 years and I get the responsiblities of taking care of a whole floor due to my experience than others. I get paid £5.80 hourly I am 19 and I have to look after a 16 year old who is quite new who is on the same rate as me. My time is taken advantage of, and the managment could be a lot better when it comes to equality. Due to the companies "rewards" and "generosity" and the environment of working in Sports direct has made me mentally frustrated and have reached breaking point to continue as a "casual sales assistant." If you are treated infairly do not take no damn I work with a few amazing people that put our branch store in the Premiere League that Sports direct do not even deserve to have.

    Cons

    Given a burden of work and not getting anything more than I should. Getting "supervisor responsibilities" when they're off on break or off while I am on a 0-hour contract. And covering the security guards break at the front of the store which is extremely unprofessional. I will not be running after a thief or approaching them if they steal something and run. I am not trained and they want to put me in a security guards position. OH PLEASE.

    Advice to ManagementAdvice

    Managment, you must treat everyone fairly with respect, at least have a smile on your face for at least an hour a day. Especially to your customers. Do not be lazy and put your load of work on my shoulders. I don't care if particular people are selling their KPI's amazingly. Treat everyone the same!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    basic competency interview

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Glasgow, Scotland (UK)
    Current Employee - Assistant Manager in Glasgow, Scotland (UK)

    I have been working at Sports Direct full-time (less than a year)

    Pros

    not much to be honest

    Cons

    long hours, do not speak to anyone in a professional manner

    Advice to ManagementAdvice

    There should be no swearing when talking to others managers or staff members.

    Doesn't Recommend
    Negative Outlook
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  5.  

    Co-Workers Are Great, Perks Are Lacking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Assistant in Denton, North West England, England (UK)
    Current Employee - Customer Assistant in Denton, North West England, England (UK)

    I have been working at Sports Direct as a contractor (more than a year)

    Pros

    During my time at Sports Direct I have found that the best things about the job are the Zero-hour contract, which for me as a student allows me to work as and when I'm available (after school, school holidays etc) and also to take time off whenever I need it such as for exams and holidays with my family. Another great aspect of Sports Direct are the people. Even when the hours behind a till are starting to drag on a little there's always a friendly face next to you to make you smile.

    Cons

    Every now and then the customers can be rude, however I'm sure this is an occupational hazard for anyone in retail.

    Advice to ManagementAdvice

    Increase pay from minimum wage. It isn't easy working six hours non stop 5 days a week and the pay should reflect this. The employee discount is pretty much non-existant, even with a valid pay slip and being on the only day of the week when the company gives a minimal employee discount I have been refused by stores as I don't work for that particular branch. Ideally the discount would be extended to 7 days a week and some form of proof other than personal information about my earnings should be given out to allow access to discounts.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    fantastic and rewarding, don't believe everything you read

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sports Direct full-time (more than 10 years)

    Pros

    the rewards of working your way up in a company , hard work yes, long hours of course, but as with everything worthwhile in life what you put into it you get out of it, if you want an easy life do not work for sports direct, you want to work and earn beyond all expectations then this is the company for you

    Cons

    only negative here is people that don't want to work for a living and think that the company owes them

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Absolute joke.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sports Direct

    Pros

    When the stores busy, your always on your feet, management were friendly at interview stage, meet a lot of new friendly people, and it's a good start to improving customer service skills

    Cons

    Zero hour contract, they call you in when they feel like it, sometimes they text you your shift hours and when I texted I never got a response, then I got a text the next day telling me that I was due in at 12, I had 1 hour to get ready and get to work, they treat you like slaves, especially if your at a young age they expect you to run around for them. Tasks don't vary much, always doing the same job each shift and when the stores not busy then it gets very boring and your shift drags. No breaks unless you have a 6 hour shift and the pay is low and not worth it.

    Advice to ManagementAdvice

    Treat staff with a little more respect, better organisation would be great, and increase in pay.

  8.  

    I enjoy being kept busy but Sports Direct constantly run at 100mph

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Casual Sales Assistant
    Current Employee - Casual Sales Assistant

    I have been working at Sports Direct part-time (more than 3 years)

    Pros

    The fast pace means you're constantly busy, whether you're serving or merchandising or doing little important jobs. The staff are great and the management are ok. Most of the time you're left to your own devices which shows a certain element of trust. Very flexible hours.

    Cons

    Communication is poor, staff are expected to take on more responsibility than they deserve, heavy emphasis on add-on sales and own-brand promoting takes away some of the fun from natural customer interaction. Very few staff get promoted from zero hours. Very poor health and safety.

    Advice to ManagementAdvice

    Don't be a bully. Some managers take the hard line on poor add on sales which leads to demotivated, miserable staff. Lead by example; take more responsibility with training staff instead of leaving them with part time staff who won't train new people properly.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9.  

    NO BREAKS AND MANAGERS WHO DO NO WORK!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Casual Sales Assistant in Manchester, England (UK)
    Current Employee - Casual Sales Assistant in Manchester, England (UK)

    I have been working at Sports Direct part-time (less than a year)

    Pros

    I met some nice young staff there my age, we all had one thing in common we hated working there.

    Cons

    You stand there for hours being told you have to constantly be busy and get told with an attitude to sell bags but yet manager and supervisors stand at the front laughing with a costa coffee whilst they then later preach to us about no talking at all! They dont provide breaks to young people, many of the people i worked with went 7 hours without a break and to also think they were only 17 as well. Management spoke to staff with no respect what so ever, called people pathetic if they didnt sell the products which is hard to convince someone to buy something they dont need or want. Management moan when you need or want time off but when its their holidays and their kids they need time of its a different story.

    Advice to ManagementAdvice

    Id love to see you do some actual work and try and sell awful insoles and them ugly sports direct bags. Give people their breaks! you always make sure you have yours and you go out of work even when its not your break to get a costa coffee! Try being respectful to the people you have hired and then maybe working will be a little easier. Also if you dont want us to talk shut YOUR mouths as well and stop laughing like animals at the front of the shop! BE THE EXAMPLE YOU WANT US TO FOLLOW! I had to leave after 4 months it was that bad.

    Doesn't Recommend
  10.  

    poor business ethics, but can be used as a means to pay bills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Assistant in Bristol, England (UK)
    Current Employee - Retail Sales Assistant in Bristol, England (UK)

    I have been working at Sports Direct as a contractor (more than 3 years)

    Pros

    flexible working hours, friendly staff, promotion prospects

    Cons

    minimum wages, minimum breaks, maximum workload.

    Advice to ManagementAdvice

    treat casual staff more like you treat management staff, there is a large divide.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Worse 2 years of my life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cast Staff in Aylesbury, England (UK)
    Current Employee - Cast Staff in Aylesbury, England (UK)

    I have been working at Sports Direct as a contractor (more than a year)

    Pros

    You earn money and that's it.

    Cons

    Management are uneducated morons that don't know employment rights so they treat their staff like they have no rights what so ever. Management do not know how to do their jobs so therefor the stores are not ran properly. Zero hour contacts are no stability when having to pay bills and there is no sympathy from the company when you cant pay your mortgage because they aren't giving you enough hours.

    Advice to ManagementAdvice

    Training programmes for management are needed!!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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