Sports Direct

  www.sportsdirect.com
Work in HR? Unlock Free Profile

Sports Direct Reviews

Updated July 23, 2014
Updated July 23, 2014
67 Reviews

2.4
67 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sports Direct CEO David M. Forsey
David M. Forsey
33 Ratings

Review Highlights

Pros
  • Easy work, 15% discount, holiday pay every 3 months (depending on your hours) (in 7 reviews)

  • First job, so allowed me to gain retail experience (in 3 reviews)


Cons
  • zero hour contracts make it a pressured environment (in 13 reviews)

  • 72 ph if you're under 18 (minimum wage) (in 5 reviews)

More Highlights

28 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Worse company ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Assistant  in  London, England (UK)
    Former Employee - Sales Assistant in London, England (UK)

    Pros

    None. The only decent thing was the other people were nice and a made some friends. But that really does not out weigh the cons.

    Cons

    Everything. Management was pervy and sleazy and just disgusting. Perved on customers and the workers. I was quite young when I worked there so I really didn't know how to handle the situation. Made you stay way past your shift without paying you. Treated you really bad, couldn't even speak to your co-workers. Just a disgraceful company. I would never ever tell anyone to apply there. The pay isn't even worth it, esp if you are under 18.

    Advice to ManagementAdvice

    From what I see when I go into the store, its still the same, workers looked stress and unhappy. Managers need to be trained better and not take advantage of young staff. Also the pay is rubbish so that should be fixed. And clothes are hung too high up.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Your treated like a slave. You're not treated with any respect what so ever and left to feel very dis valued.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    I did meet a handful of very good people i now consider my friends but other than that there isn't a thing i would say is a 'pro' about working at Sports Direct.

    Cons

    I don't think the store is run efficiently enough. Very unorganized. Nor do i think the level of English being spoke is good enough. I use to have customers coming up to me constantly everyday asking if i'm English and that no one understands them when asking where something is.

    Advice to ManagementAdvice

    Absolutely disgraceful. My old manager(s) use to take advantage of their position and favor certain employee's and give them more hours than other employee's. Treated like dirt.
    They was quick enough to pick you out for a little mistake but never praise you for the good work i felt i did on the shop floor dealing with angry customers because the level of English was a major barrier or because the amount of staff on duty wasn't good enough.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Different to other employers!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Zero Hour Sales Assistant  in  Sheffield, England (UK)
    Former Employee - Zero Hour Sales Assistant in Sheffield, England (UK)

    Pros

    The place was a good place to meet new friends as most people (non-management) were friendly and approachable.

    Cons

    pay, zero hour contracts, treat like rubbish, poor management

    Advice to ManagementAdvice

    Working for sports direct was a very disatisfying opportunity as the management were poor and lacked empathy and leadership skills. They only wanted what was best for themselves and treat every member of staff underneath them like garbage. Knowing we got paid for every 15 minutes we was there was also disgusting, as if we finished at 9pm, management used to make us clock out at 9:14pm, so we wouldn't get paid for the near enough 15 minutes we had worked. I once stayed at the till until it turned to 9:15pm, as I knew the situation and was told rather rudely by a manager to get from behind the till and go home as they knew what I was doing, and said they would deduct the full 15 minutes from my wage for what I had done.
     I was fine with having to be checked on the way out of the shop, once leaving post shift, but having a manager (a male one at that) asking to lift my top up and my trouser legs to make sure there was nothing I had stolen was a bit disgusting.
    The zero hour contracts are also a poor way of treating your staff as who wants to work for people who have no respect for their staff, on minumum wage with no guarantee of any hours every week? I felt belittled as the management used to talk to me like I lacked social skills and had no IQ. I arrived late for my shift once and only once and after been on 40 hours a week for quite some time, I was cut to 3 hours a week and this is why I quit. People go to work to be treated fairly (given they show management respect too, which I ensure I did!), and to know they have a stable job with a proper wage at the end of every month. No one can build a life or make any stability in their life when working for Sports Direct as your hours were not promised from one week to the next!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Akin to working in a sweatshop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Casual Sales Assistant
    Former Employee - Casual Sales Assistant

    Pros

    First job, so allowed me to gain retail experience. Hours were flexible, so I could fit the job around college without it infringing upon my work.

    Cons

    Zero hour contract meant that sometimes, I'd only get 3 hours per week. As I had a car, earning £80 in a month was not really beneficial. The managers were nice people in my store, but there was a distinct lack of organisation. For example, most of the store's staff would be placed on tills, leaving me on the shopfloor on my own, and sometimes I was expected to split the queues (which made little sense to me, as I was not working anywhere near them). One of the supervisors was highly unprofessional, refusing to let me go home until ridiculous requests were fulfilled and behaved in a very condescending manner towards me. I didn't really feel welcomed by most of my colleagues, as they seemed to look down on me for having ambition and not doing their work on top of mine. Stock was blocking fire exits and the early morning exit, a severe health and safety risk. Metal delivery cages were left on the shop floor during trading hours, which meant that certain items couldn't be retrieved for customers. The radio communication system is good in theory; however, there were not enough to go around, and you were often verbally abused if you did not answer straight away (dealing with a customer means, to me, they are the priority). Staff room was the shoe store cupboard, whereby broken chairs and over-flowing bins were kept. There were no opportunities for progression either, and the pay, although minimum wage, was not good, particularly if you had bills to pay. Staff discount apparently only applied on Thursdays, and even on this day, I never received my discount.

    Advice to ManagementAdvice

    Re-evaluate the effectiveness of the zero hour contracts. Send in Regional members of staff to carry out the 'mystery shopper' task , because I don't think it is quite understood how poor the working conditions actually are.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Bonus obsessed culture Regionals and area managers wouldn't survive in a commercial driven retailer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    Pros

    Store teams remain positive even though the pressure on them at all times is unbearable.

    Cons

    Lack of training and development.
    Investment in wages is poor all to protect the profit pot, Store teams expected to work way beyond an acceptable level including extra hours unpaid.

    Advice to ManagementAdvice

    Can only hope that the retail team get changed at some point and Is lead by a strong retailer who wants to change the business and culture for the good of the company.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7.  

    The worse company I have ever been with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Casual Sales Assistant  in  Reading, England (UK)
    Former Employee - Casual Sales Assistant in Reading, England (UK)

    Pros

    First job, general customer service skills

    Cons

    0 hour contracts, pay was the same even when i became a senior member of staff. I ended up working 18 hour days sometimes whilst doing stock take, in a non-air conditioned shop. Managers swore all the time, once held a pair of scissors up to me. i decided to leave the shop that day raised a formal grievance with no out come. I then decided to hand my notice in as I was given no opportunity to progress

    Advice to ManagementAdvice

    Go undercover review all your stores. make your work place a better environment no need for so much stock making you feel claustrophobic. Train all your managers on complaints handling and how to treat customers fairly.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Awfully unorganised

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Casual Sales Assistant  in  Watford, East Midlands, England (UK)
    Former Employee - Casual Sales Assistant in Watford, East Midlands, England (UK)

    Pros

    always busy so it doesnt get boring

    Cons

    poor managers and poor organisation skills

    Advice to ManagementAdvice

    get some less cocky managers and assistant managers. some seem racist

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Not worth it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Casual Sales Assistant
    Former Employee - Casual Sales Assistant

    Pros

    Zero hours so I guess flexibility and some of the people were ok.

    Cons

    Far too focused on sales targets
    Management rubbish
    Absolute minimum wage, ended up costing me more on the bus than what I was payed overall
    Wasnt told when shifts and then shouted at by the manager for not showing up to these none existent shifts

    Advice to ManagementAdvice

    No one wants to buy your bags for life.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    The most depressing time of my life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part Time Sles Assistant ZER HOUR  in  Birmingham, England (UK)
    Former Employee - Part Time Sles Assistant ZER HOUR in Birmingham, England (UK)

    Pros

    The pros of working for sports direct are no manger really looks after you, you are an individual and fight for yourself there and your shifts and your wages being correct.

    Cons

    No chance of promotion, it is like a prison being stuck behind a till who works for hours and hours serving without a break till you sweat. You never ever got out on time ever! Rude customers, no one ever looked after shop floor correctly was always down to people on close to clean it properly. Dark dim surroundings some what like a pit.

    Advice to ManagementAdvice

    To higher team leaders who care about there staff and store, give incentives out EXPECIALLY FOR SELLING BAGS FOR LIFES!!!!!!!!!!!!! give training out to youngsters who have no customer service skills whats so ever. My first shift I was expected to o on till when I had never worked on one before.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Absolutely awful.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Casual Sales Assistant  in  Bracknell, England (UK)
    Former Employee - Casual Sales Assistant in Bracknell, England (UK)

    Pros

    For a short period, I had a great department manager that treated me well and tried to progress my career, and I made some good friends.

    Cons

    Zero hour contracts. Managers with terrible attitudes, terrible people skills and inability to be impartial and not create personal vendettas against people for no valid reason. No support system within the company for issues like the ones I had faced.

    Advice to ManagementAdvice

    Large stores need large staff rooms. Managers need to be trained not to point the finger without investigating properly first - I was under the scope for somehow stealing £10000 during cashing up, when it was actually a counting error, but fingers were pointed and pockets were checked before a recount was done. Store managers need real people skills before they are put into stores. I was doing really well under my amazing department manager and was putting in 50 hours a week (on a zero hour contract, but doing the same as salaried staff) until a new manager arrived and decided that I was actually doing nothing with my time in the building. I had implemented new systems, taken on a second-in-command role informally and worked really hard, hoping to land a salaried position, until the manager cut me down to 4 hours per week, passively bullied me and left me no choice but to leave.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

Worked for Sports Direct? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.