Sports Direct Reviews

Updated March 29, 2015
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Sports Direct CEO David M. Forsey
David M. Forsey
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57 Employee Reviews

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  1. rubbish work atmosphere

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sports Direct

    Pros

    there are no pros for this job

    Cons

    rubbish, horrific, useless, garbage and etc

  2. Zero Ethics, Zero Hour Contract, Minimum Wage

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Assistant in Bury, North West England, England (UK)
    Former Employee - Sales Assistant in Bury, North West England, England (UK)

    I worked at Sports Direct part-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Only pro of zero hours contract is that you aren't obligated to take every shift offered.
    Easy task eg serving on tills, putting out stock
    Short shifts 4/5 hours (So they don't have to give/pay you for a break)
    Always something entertaining both staff and customer drama

    Cons

    Terrible company ethics! Constantly criticized for not pushing 'KPI's' (Bag for life, insoles etc), Unprofessional management often told to "just put their shopping in a bag for life and scan it without them knowing" and anyone who refused to do so was humiliated in the end of shift 'debrief' and told off infront of the whole team. Upon further research I discovered that the commission from the KPI's we sold were then awarded to management in bonuses, the 'store bonus' for the rest of us was minimal. Sports Direct use Zero Hour Contracts in order to manipulate their staff by threatening them to cut their shifts the following week simply because they can. Often made to feel bad for booking time off even though it was a zero hour contract.

    Also Sports Direct pride themselves on their misleading offers, when working on the till you end up constantly having to explain the terrible 'no refunds' policy and why the customer is being refunded less when taking an online order in-store as opposed to paying to send it back. This company doesn't care about it's staff OR it's customers simply how much money can be made from them, therefore very little repeat business.
    Avoid if possible!

    Advice to Management

    Put money into training management to professionally motivate their staff and change the

  3. Hate it, never ever work here!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Casual Sales Assistant in Manchester City Centre, England (UK)
    Current Employee - Casual Sales Assistant in Manchester City Centre, England (UK)

    I have been working at Sports Direct part-time (less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    20 percent discount but only on Thursdays. The location is good as there is transportation close by.

    Cons

    Everything. I have worked there for under a week and already hate it. I received next to no training and was expected to know how to work a till perfectly after 5 minutes of watching someone do it. I am asked to take out the re sale clothes however I do not know where anything goes in the shop as I spend all my hours behind the till. When I ask for help from other workers I can see them getting fed up of me asking.
    Most of the staff are not very friendly or willing to help me and the management are rude.

    I read the reviews about sports direct and ignored them as I was desperate for a job but please if you are considering working for them don't.

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  5. Disgusting place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Assistant in Croydon, England (UK)
    Former Employee - Sales Assistant in Croydon, England (UK)

    I worked at Sports Direct part-time (less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Discount but only on select days and if buying trainers must be of your own size

    Cons

    Horrible work environment
    Staff would be very unprofessional and swear
    0 hour contract means unstable income and if they didn't like u very much you wouldn't get any hours
    Boring not much to do unless it's busy

  6. Working for the devil

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Assistant in London, England (UK)
    Current Employee - Sales Assistant in London, England (UK)

    I have been working at Sports Direct

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Get to wear trainers at work

    Cons

    I have been working for the part time for over 2 years. The company commits employment crimes on a daily basis with unfair breaks and working ours. Bad stock rooms im sure against health and saftey. The managers are so up themselves they dont treat you as a person more like a slave usually because they are uneducated and given promotions because they can sell extra socks. Locker rooms are infested with rats and god knows what else and i work at the flagship shop

    Advice to Management

    Take a hard look at your managers there vindictive bullies who cant actually manage people.
    Give people fair hours some people have to live on your minimum wages have a heart

  7. Worst 3 years of my life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Casual Sales Assistant
    Current Contractor - Casual Sales Assistant

    I have been working at Sports Direct as a contractor (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Everyone is really friendly and it's feels much like a family. You also learn a few new skills. The 5 star incentives are a great way of earning extra cash but it's only paid out every 3 months which is sometimes a bit annoying but it does motivate you to sell and interact with customers.

    Cons

    Everything, the fact you're expected to drop everything in your diary even though you're on a 0 hour contract and only given a days notice in some cases about you're next shift. Communication is awful too - been on holiday (handed in a holiday request form) and had phone calls telling me i'm 15 minutes late for my shift.

    Advice to Management

    Minimum wage - please increase the wages, I could barely afford to live and had to resort to my parents for cash nearly every month because i wasn't getting enough hours. I also think it's unfair that people work hard and take on responsibilities that they shouldn't be doing and have nothing to show for it at the end of the month.
    Training - I was trained up be a CAST member who clearly wasn't bothered about whether what I was learning was correct. There are lots of tasks that I have done which I shouldn't as I haven't received the right, if any, training whatsoever. Management or full time staff should be the ones training.

  8. Helpful (1)

    Possible the worst company on the high street

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Casual Sales Assistant in Glasgow, Scotland (UK)
    Former Employee - Casual Sales Assistant in Glasgow, Scotland (UK)

    I worked at Sports Direct part-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Hard to think of a pro for sports direct. The only good thing that unites the workers is a hatred of the place

    Cons

    Awful training, terrible attitude from management towards breaks, zero hour contracts are a joke, whats the point of asking a worker their availability for shift if you are just going to be put into the rota at anytime

    Advice to Management

    Treat workers as people, take time to listen to them, organise shifts better

  9. Absolute joke.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sports Direct

    Pros

    When the stores busy, your always on your feet, management were friendly at interview stage, meet a lot of new friendly people, and it's a good start to improving customer service skills

    Cons

    Zero hour contract, they call you in when they feel like it, sometimes they text you your shift hours and when I texted I never got a response, then I got a text the next day telling me that I was due in at 12, I had 1 hour to get ready and get to work, they treat you like slaves, especially if your at a young age they expect you to run around for them. Tasks don't vary much, always doing the same job each shift and when the stores not busy then it gets very boring and your shift drags. No breaks unless you have a 6 hour shift and the pay is low and not worth it.

    Advice to Management

    Treat staff with a little more respect, better organisation would be great, and increase in pay.

  10. Helpful (2)

    Worst employer I have ever worked for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sports Direct full-time (more than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    There isn't anything best to describe about this company. They are just greedy.

    I worked 2 years for this company MBA graduate and they treated me like crap... This message to those who sit in HO.

    I saved thousands for this company and guess what i got? incentive cut, bonus removed without reason plus manipulated my hard work and took 1 more additional days of pay. They adjust the payments and manipulate as per Area Managers instructions...

    Area Managers do not even have courtesy to face the fact instead they cut your hard earned money...

    Ho instructions..... you know who you are and you took my hard earned money.

    Such a unethical company..

    I feel pity for those casual staffs....

    Cons

    Dealing with benefit scums (Sports Direct attracts such people) those who live with tax payers money and shop at Sd. You do not know hard work and what does it mean.

    Company Values:Poor very unprofessional.

    Office Culture: Those who sit in HO and in training department they think they know it all. Guess what you haven't worked in professional environment and you do not know what is professionalism means.

    Sitting at HO doesn't mean you know everything. Respect others values, backgrounds and their history before you make any judgement.

    Don't be too smart because you work at HO.

    Advice to Management

    Learn how to deal with professionals... If you do not know then learn from others experience....

    HO Training department they think they are too smart and know it all... you wish..

    open your eyes and go and work in the shop... then go and right what you have seen and what you have faced..

    I have never seen a company which is so greedy.

  11. Helpful (1)

    NO BREAKS AND MANAGERS WHO DO NO WORK!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Casual Sales Assistant in Manchester, England (UK)
    Current Employee - Casual Sales Assistant in Manchester, England (UK)

    I have been working at Sports Direct part-time (less than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    I met some nice young staff there my age, we all had one thing in common we hated working there.

    Cons

    You stand there for hours being told you have to constantly be busy and get told with an attitude to sell bags but yet manager and supervisors stand at the front laughing with a costa coffee whilst they then later preach to us about no talking at all! They dont provide breaks to young people, many of the people i worked with went 7 hours without a break and to also think they were only 17 as well. Management spoke to staff with no respect what so ever, called people pathetic if they didnt sell the products which is hard to convince someone to buy something they dont need or want. Management moan when you need or want time off but when its their holidays and their kids they need time of its a different story.

    Advice to Management

    Id love to see you do some actual work and try and sell awful insoles and them ugly sports direct bags. Give people their breaks! you always make sure you have yours and you go out of work even when its not your break to get a costa coffee! Try being respectful to the people you have hired and then maybe working will be a little easier. Also if you dont want us to talk shut YOUR mouths as well and stop laughing like animals at the front of the shop! BE THE EXAMPLE YOU WANT US TO FOLLOW! I had to leave after 4 months it was that bad.

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