Sports Direct

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Sports Direct Reviews

Updated May 13, 2014
Updated May 13, 2014
67 Reviews

2.4
67 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sports Direct CEO David M. Forsey
David M. Forsey
33 Ratings

Review Highlights

Pros
  • Easy work, 15% discount, holiday pay every 3 months (depending on your hours) (in 7 reviews)

  • First job, so allowed me to gain retail experience (in 3 reviews)


Cons
  • zero hour contracts make it a pressured environment (in 13 reviews)

  • 72 ph if you're under 18 (minimum wage) (in 5 reviews)

More Highlights

11 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    not only challenging at times but a fun place to work in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Casual Sales Assistant  in  Stevenage, England (UK)
    Current Employee - Casual Sales Assistant in Stevenage, England (UK)

    Pros

    Working with individuals from a variety of backgrounds is great, the friendly working environment you work in, the management is great, it offers promotions and the online training is good as it refreshes what you already know, or learn more things. The company values new ideas and view points are always listened to.

    Cons

    having a zero hour contract, as you don't always get put on the rota. Also the way they do breaks and split shifts, at times it can be annoying. I've done a 6 and a half to 7 hour shift with no break.

    Advice to ManagementAdvice

    I'd recommend discussing hours and how the workers feel about the place to work in. This will help improve any problems and increase the personal growth of the individuals.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Learnt a lot- good and bad!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Casual Sales Assistant  in  Maidstone, England (UK)
    Current Employee - Casual Sales Assistant in Maidstone, England (UK)

    Pros

    Got a lot of responsibility fairly quickly
    Really loved the people working there

    Cons

    Pay is awful for what you do and the stress
    So fast paced
    Customers don't respect the store as they would most others
    Refund policy made customers hate us so many awkward conversations
    Can be stressful
    Always so hot inside!

    Advice to ManagementAdvice

    Believe a more formal training is needed for people starting- believe this would improve turnover, many a time managers would forget someone new is starting (as turnover so high!) and get someone to train them and leave them to it, more focus needs to be put on welcoming them and showing them how to improve
    So much focus on punishments! Giving out a disciplinary daily! I know my managers feel uncomfortable doing these but they do because of the pressure you give them, this builds a wall between upper and lower staff within the store its a nasty in and out group on both sides
    The pressure you put on them also changes the experiences of staff so much, pressure on my manager could make her moody for the whole day, and all staff would then be stressed reacting to it, staff turnover again

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3.  

    It's a 'money on the side' job, not a fantastic career path.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cast  in  Nottingham, England (UK)
    Current Employee - Cast in Nottingham, England (UK)

    Pros

    All of the workers in my store are incredibly friendly, and we have a laugh together. I have improved my social confidence tenfold since working there, both with my fellow employees, as well as my ability to talk to customers and other strangers in everyday life. I have discovered what I like and don't like about the job, which will greatly impact the rest of my career choices. I quickly gained a lot of responsibility in this job, and rewards come to those who deserve it.

    Cons

    The main issues are working past closing time; whilst my shift is often on the rota to end at 8pm, the store doesn't actually close until 8:15, and we rarely get out before 9pm. The supervisors have formed a clique and it is sometimes difficult to talk to them separately. Because a lot of workers are young, a lot of jobs don't get completed, so sometimes tensions are high and blame gets laid onto people it doesn't belong to. There is a distinct lack of communication between managers and supervisors, and they sometimes offer completely contradictory advice.

    Advice to ManagementAdvice

    I would suggest a lot more communication between management. In my store particularly, management offer contradictory advice, and if I tell one of them something, they won't communicate it to the other members of staff (for example, I go to university, so I only work there in the holidays - if I tell a member of staff when I was coming back, they won't communicate it to the other members of staff, which will result in no one putting me on the rota).

    Recommends
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Great co-workers - very little else will keep you there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Casual Sales Assistant  in  Manchester, England (UK)
    Current Employee - Casual Sales Assistant in Manchester, England (UK)

    Pros

    When you start working here, you realise: everyone else in a red shirt is in the same boat as you. This makes it easy to get to know your co-workers, and just about everybody you work with is friendly and helpful. Shop-floor banter and jokes will get you through the day and, when busy, time genuinely flies.

    Cons

    zero hour contracts for the majority of staff mean that you aren't guaranteed hours from one week to the next. Employees MUST sell KPIs (puma socks, insoles and the like) or their hours and even their job may be at risk. Pay can dip below minimum wage. Blue shirts (supervisors and store managers) can often be nasty, unfriendly and arrogant in the larger stores. Very little prospect for promotion or promised hours, especially for zero-hour workers.

    Advice to ManagementAdvice

    Drop KPIs. Sort out zero-hour contract situation.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  6.  

    Profit before people type of organisatin

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sale Assistant  in  Enniskillen, Northern Ireland (UK)
    Former Employee - Sale Assistant in Enniskillen, Northern Ireland (UK)

    Pros

    Good bonus for Engakd based staff, reasnable hours

    Cons

    poor pay, staff discount and zero hour contracts are horrible

    Advice to ManagementAdvice

    scrap zero hour contracts, improve customer service training

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  7.  

    Fast-paced, business-minded work ethic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shoe Salesman  in  Bournemouth, England (UK)
    Former Employee - Shoe Salesman in Bournemouth, England (UK)

    Pros

    Great encouragement by the managers to get the employees to sell key products to reach targets.

    Cons

    Often poor treatment of customers, trying to sell them the products to hit targets regardless of the quality of the product or what the customer actually wants to buy. Also payments to employees, as I never received a payslip, nor a P45 form.

    Advice to ManagementAdvice

    Train managers more about treatment of employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Average environment to work in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Casual Sales Assistant  in  Reading, England (UK)
    Current Employee - Casual Sales Assistant in Reading, England (UK)

    Pros

    Friendly place to work in, with senior staff incredibly helpful with any problems you may face. Flexible working hours with the zero-hour contract, which as a student is an ideal way of managing hours. The training provided was very insightful and productive and helped me gain the confidence to work there.

    Cons

    Whilst the zero-hour contract can be a great asset, it can also be a hindrance as you are not provided with any stable hours and the rota is changed weekly, which involves me having to go to work just to check which hours I am working for the following week, which can be quite an inconvenience. In addition, the hours set out for most part-timers are for 3-hour shifts, which can seem pointless at times. Furthermore, the salaries are not particularly generous. Finally, a lack of communication between employees can break down the pace at which the store works and cause a nuisance for many customers.

    Advice to ManagementAdvice

    Provide an online rota, which employees can check to see what shifts they are working without them having to go out of their way to check their shifts. Encourage a building of communications between staff to make the store work more efficiently.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    good for part time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Assistant  in  London Colney, England (UK)
    Former Employee - Sales Assistant in London Colney, England (UK)

    Pros

    nice people, lots of hours to work.
    good to work during your university days

    Cons

    difficult customers and the no refund options makes it difficult to deal with the customers as well

    Advice to ManagementAdvice

    keep going at it

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Okay for short term and nothing more

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Assistant  in  London, England (UK)
    Former Employee - Sales Assistant in London, England (UK)

    Pros

    The camaraderie between the sales assistants, the 15% discount and of course the flexible hours.

    Cons

    Expected to work overtime every shift without any hint of overtime pay; rudeness and disrespect was the order of the day from both customers and managements.

    Advice to ManagementAdvice

    Cough up for overtime please, better training.

    No opinion of CEO
  11.  

    alright

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sale Assistant  in  Kent, England (UK)
    Former Employee - Sale Assistant in Kent, England (UK)

    Pros

    if your on a 0 contract very flexible

    Cons

    you typically have splits if your a cast of so no paid lunches

    Recommends
    Positive Outlook
    Approves of CEO

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