Sports Direct
2.1 of 5 61 reviews
www.sportsdirect.com Mansfield, United Kingdom 5000+ Employees

Sports Direct Reviews

Updated May 13, 2014

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2.1 61 reviews

                             

37% Approve of the CEO

Sports Direct CEO David M. Forsey

David M. Forsey

(30 ratings)

20% of employees recommend this company to a friend
11 Employee Reviews Back to all reviews
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    not only challenging at times but a fun place to work in

    Casual Sales Assistant (Current Employee)
    Stevenage, England (UK)

    ProsWorking with individuals from a variety of backgrounds is great, the friendly working environment you work in, the management is great, it offers promotions and the online training is good as it refreshes what you already know, or learn more things. The company values new ideas and view points are always listened to.

    Conshaving a zero hour contract, as you don't always get put on the rota. Also the way they do breaks and split shifts, at times it can be annoying. I've done a 6 and a half to 7 hour shift with no break.

    Advice to Senior ManagementI'd recommend discussing hours and how the workers feel about the place to work in. This will help improve any problems and increase the personal growth of the individuals.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Learnt a lot- good and bad!

    Casual Sales Assistant (Current Employee)
    Maidstone, England (UK)

    ProsGot a lot of responsibility fairly quickly
    Really loved the people working there

    ConsPay is awful for what you do and the stress
    So fast paced
    Customers don't respect the store as they would most others
    Refund policy made customers hate us so many awkward conversations
    Can be stressful
    Always so hot inside!

    Advice to Senior ManagementBelieve a more formal training is needed for people starting- believe this would improve turnover, many a time managers would forget someone new is starting (as turnover so high!) and get someone to train them and leave them to it, more focus needs to be put on welcoming them and showing them how to improve
    So much focus on punishments! Giving out a disciplinary daily! I know my managers feel uncomfortable doing these but they do because of the pressure you give them, this builds a wall between upper and lower staff within the store its a nasty in and out group on both sides
    The pressure you put on them also changes the experiences of staff so much, pressure on my manager could make her moody for the whole day, and all staff would then be stressed reacting to it, staff turnover again

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    It's a 'money on the side' job, not a fantastic career path.

    Cast (Current Employee)
    Nottingham, England (UK)

    ProsAll of the workers in my store are incredibly friendly, and we have a laugh together. I have improved my social confidence tenfold since working there, both with my fellow employees, as well as my ability to talk to customers and other strangers in everyday life. I have discovered what I like and don't like about the job, which will greatly impact the rest of my career choices. I quickly gained a lot of responsibility in this job, and rewards come to those who deserve it.

    ConsThe main issues are working past closing time; whilst my shift is often on the rota to end at 8pm, the store doesn't actually close until 8:15, and we rarely get out before 9pm. The supervisors have formed a clique and it is sometimes difficult to talk to them separately. Because a lot of workers are young, a lot of jobs don't get completed, so sometimes tensions are high and blame gets laid onto people it doesn't belong to. There is a distinct lack of communication between managers and supervisors, and they sometimes offer completely contradictory advice.

    Advice to Senior ManagementI would suggest a lot more communication between management. In my store particularly, management offer contradictory advice, and if I tell one of them something, they won't communicate it to the other members of staff (for example, I go to university, so I only work there in the holidays - if I tell a member of staff when I was coming back, they won't communicate it to the other members of staff, which will result in no one putting me on the rota).

    Yes, I would recommend this company to a friend

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    Great co-workers - very little else will keep you there

    Casual Sales Assistant (Current Employee)
    Manchester, England (UK)

    ProsWhen you start working here, you realise: everyone else in a red shirt is in the same boat as you. This makes it easy to get to know your co-workers, and just about everybody you work with is friendly and helpful. Shop-floor banter and jokes will get you through the day and, when busy, time genuinely flies.

    Conszero hour contracts for the majority of staff mean that you aren't guaranteed hours from one week to the next. Employees MUST sell KPIs (puma socks, insoles and the like) or their hours and even their job may be at risk. Pay can dip below minimum wage. Blue shirts (supervisors and store managers) can often be nasty, unfriendly and arrogant in the larger stores. Very little prospect for promotion or promised hours, especially for zero-hour workers.

    Advice to Senior ManagementDrop KPIs. Sort out zero-hour contract situation.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    Profit before people type of organisatin

    Sale Assistant (Former Employee)
    Enniskillen, Northern Ireland (UK)

    ProsGood bonus for Engakd based staff, reasnable hours

    Conspoor pay, staff discount and zero hour contracts are horrible

    Advice to Senior Managementscrap zero hour contracts, improve customer service training

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    Fast-paced, business-minded work ethic

    Shoe Salesman (Former Employee)
    Bournemouth, England (UK)

    ProsGreat encouragement by the managers to get the employees to sell key products to reach targets.

    ConsOften poor treatment of customers, trying to sell them the products to hit targets regardless of the quality of the product or what the customer actually wants to buy. Also payments to employees, as I never received a payslip, nor a P45 form.

    Advice to Senior ManagementTrain managers more about treatment of employees.

    No, I would not recommend this company to a friend

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    Average environment to work in.

    Casual Sales Assistant (Current Employee)
    Reading, England (UK)

    ProsFriendly place to work in, with senior staff incredibly helpful with any problems you may face. Flexible working hours with the zero-hour contract, which as a student is an ideal way of managing hours. The training provided was very insightful and productive and helped me gain the confidence to work there.

    ConsWhilst the zero-hour contract can be a great asset, it can also be a hindrance as you are not provided with any stable hours and the rota is changed weekly, which involves me having to go to work just to check which hours I am working for the following week, which can be quite an inconvenience. In addition, the hours set out for most part-timers are for 3-hour shifts, which can seem pointless at times. Furthermore, the salaries are not particularly generous. Finally, a lack of communication between employees can break down the pace at which the store works and cause a nuisance for many customers.

    Advice to Senior ManagementProvide an online rota, which employees can check to see what shifts they are working without them having to go out of their way to check their shifts. Encourage a building of communications between staff to make the store work more efficiently.

    No, I would not recommend this company to a friend

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    good for part time

    Sales Assistant (Former Employee)
    London Colney, England (UK)

    Prosnice people, lots of hours to work.
    good to work during your university days

    Consdifficult customers and the no refund options makes it difficult to deal with the customers as well

    Advice to Senior Managementkeep going at it

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Okay for short term and nothing more

    Sales Assistant (Former Employee)
    London, England (UK)

    ProsThe camaraderie between the sales assistants, the 15% discount and of course the flexible hours.

    ConsExpected to work overtime every shift without any hint of overtime pay; rudeness and disrespect was the order of the day from both customers and managements.

    Advice to Senior ManagementCough up for overtime please, better training.

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    alright

    Sale Assistant (Former Employee)
    Kent, England (UK)

    Prosif your on a 0 contract very flexible

    Consyou typically have splits if your a cast of so no paid lunches

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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