Springleaf Finance Reviews

Updated August 22, 2015
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Springleaf Finance President & CEO Jay Levine
Jay Levine
13 Ratings

Pros
  • Has good benefits and advancement (in 13 reviews)

  • Great pay and benefits, Team environment (in 7 reviews)

Cons
  • Upper management will tell you one thing then will throw you under the bus claiming they never told you that (in 15 reviews)

  • i had to interview with the assistant manager, the manager and the district manager (in 10 reviews)

More Pros and Cons

39 Employee Reviews

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  1. Helpful (1)

    Personal Loan Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loan Specialist in Chandler, AZ
    Former Employee - Loan Specialist in Chandler, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Springleaf Finance full-time (More than a year)

    Pros

    Competitive pay in some ways. Easy process in underwriting. Advancement possible. Locations professional and clean. Most co-workers are great people.

    Cons

    Very micro-managed. Employees are like cattle, only there as a warm body. Expectations too high for the pay given. No compassion for home life or employee well being considering hours expected. Management expect employees to be superheroes.

    Advice to Management

    Listen to your employees. Make suggestions to help them have a longevity with the company if they are doing a good job. If not guide them in the right path.


  2. Helpful (3)

    Personal Loan Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Loan Specialist in Seymour, IN
    Former Employee - Personal Loan Specialist in Seymour, IN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Springleaf Finance full-time (Less than a year)

    Pros

    Decent starting salary. Small, clean office with up-to-date office equipment.

    Cons

    Poorly selected and untrained management. More concerned with abusing and maintaining their position of "authority" by undermining even sabotaging any staff members that are a potential threat than contributing to the office success or even actually learning their job.

    Advice to Management

    Pay much more attention to what you 'need' to see and hear than what you 'want' to. Keep turning the blind eye to your core staffing problems and the truly bad apples are all that will remain.


  3. Helpful (2)

    Horrible company expensive benefits and crappy work evironment.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Mendota Heights, Dakota, MN
    Current Employee - Sales Representative in Mendota Heights, Dakota, MN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Springleaf Finance full-time (Less than a year)

    Pros

    Vacation time is good. Bathroom is clean. Thats about it.

    Cons

    Expectations go up as incentives go down. Micromanaged constantly. Worst job ever.

    Advice to Management

    Take care of your employees pay real incentives.


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  5. Helpful (3)

    Not what I expected

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loan Representative
    Former Employee - Loan Representative
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Springleaf Finance full-time (More than 3 years)

    Pros

    Benefits 401k dental medical vision office hrs except for Tuesday 10-7pm those are more of check cashing hrs... No more pros

    Cons

    Micro management , pay is s joke we originate loan applications , underwrite, process, loan close, disburse funds AND collect The pay should match the work we put In. Management lazy, direction of company cheesy/cheap car salesmen we are now begging customers to give up their title to their cars

    Advice to Management

    Be a team player the title manager should not be a green light to sit on your behind for 7 or 7.5 hrs and not do anything


  6. Helpful (2)

    Sr Account Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Representative/Branch Manager in Greenwood, IN
    Former Employee - Financial Representative/Branch Manager in Greenwood, IN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Springleaf Finance full-time (More than 5 years)

    Pros

    Pay was good and the my immediate co workers were great to work with. The work was never dull

    Cons

    Upper management didn't adhere to human resource policies

    Advice to Management

    Listen to your employees concerns when it comes to human resource issues. Your employees are your greatest asset


  7. Helpful (5)

    Sr. Personal Loan Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good vacation time. Co workers in branch were great. Nothing else at all.

    Cons

    MICROmanaging to the max. No pay raises, only "incentive" programs that increase every quarter. Numbers are held over your head. Advancement opportunities are very limited. After BM there is really no where to move up. Every day you get emails that are negative, not positive reinforcement. Horrible top down management.

    Advice to Management

    Listen to employees in the branch. Not managers, they are trying to cover their own butts 95% of the time. Put an effective training program in place and pay you're frontline better.


  8. Helpful (2)

    Personal Loan Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Vacation and small office that's it

    Cons

    Micromanagement, no growth advanced


  9. Helpful (3)

    Don

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Loan Officer in Pleasanton, CA
    Current Employee - Senior Loan Officer in Pleasanton, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Springleaf Finance full-time

    Pros

    Co workers are fun to work with/good vacation time/ able to leave early if need be if your manager is cool with you.

    Cons

    Where do I start???? When you look up micro-managing in the dictionary, springleaf will be listed! Schedule is constantly changing, they want you to work every Saturday. Pay is horrible. Claim that the only way to get a raise is through the bonus incentive program but the goals are unrealistic. BM and up are clueless. BM's will throw you under the bus to save themselves. DM's are outdated. They're so negative. We receive a negative email almost everyday. THEY DO NOT VALUE THEIR EMPLOYEE'S. ALWAYS MAKE YOU FEEL LIKE YOUR JOB IS ON THE LINE. SPRINGLEAF HAS THE LEAD BY FEAR MENTALITY. I am trying my best to leave this company, ASAP.

    Advice to Management

    Listen to your front line employee's! Ask us how policies work as we are the ones trying them out. Stop with the changing of the schedules, working late night on random days are not beneficial. Understand work/life balance... we do not eat/breathe/sleep Springleaf!


  10. Helpful (4)

    Personal Loan Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Loan Consultant
    Former Employee - Personal Loan Consultant
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Springleaf Finance full-time (Less than a year)

    Pros

    No college experience needed

    Cons

    -No organization in the new hire system -Poor management/communication skills

    Advice to Management

    Gossiping and putting down employees is not how you run a business. That's how you run a high school.


  11. Helpful (3)

    Assistant Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Lake City, SC
    Former Employee - Assistant Manager in Lake City, SC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The pay and benefits were great for the area, and there was room to grow.

    Cons

    Management only sees you as a number. If you aren't producing, you will be fired.

    Advice to Management

    Stop threatening your hard-working employees. This is the reason for your high turnover rate.



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