Springleaf Finance Reviews

Updated February 19, 2015
53 reviews filtered by
  • Any Location
  • Any Job Title
2.0
53 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Springleaf Finance President & CEO Jay Levine
Jay Levine
39 Ratings

53 Employee Reviews

Sort: Popular Rating Date
  1. Good Management Experience

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Springleaf Finance full-time (more than a year)

    Pros

    The Management Training Program was good for someone early in their career. Advancement opportunities are plentiful and it can be a fun team environment.

    Cons

    Upper Management was sometimes out of touch with what is going on in the current economy. Sometimes the loan goals were not realistic because we couldn't get approval for the core candidates that we marketed to.

    Advice to ManagementAdvice

    Try to stay more in tuned with the current market place.

  2. Depends on your management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    Former Employee - Branch Manager
    Former Employee - Branch Manager

    I worked at Springleaf Finance full-time (more than 5 years)

    Pros

    Decent vision insurance, casual atmosphere in the branches, decent starting vacation time, promotions from within rather than outside hires

    Cons

    Certain members of management are TERRIBLY discriminatory and downright insulting and they absolutely play favorites. You cannot have an opinion that differs because you'll be told you're wrong and don't know how to do your job. I repeatedly tried to make my supervisor aware of situations, but was told that I overreact, am too hard on my employees, etc, all while they were doing things they should not have been, but I wasn't allowed to ever express any dissatisfaction with other employees.

    You will be told to do something, but if it doesn't turn out right, your boss will deny he ever told you to do that. Even if others have heard the same conversation and verify you are right, you will be told you're wrong, insulted, and made to feel worthless.

    I have been told that I had the mentality of a sixth grader for not wanting to break policy. To the point where I have been forced onto a conference call with a customer completely in the wrong, and then not supported my management because they're so afraid of getting a complaint, regardless of how wrong the customer is. Makes you feel like an idiot. I've been told to give a customer whatever they want to go away.

    I was continually asked if I wanted more kids while I was pregnant, then on my second day upon return from leave, was told by my direct supervisor that if I didn't request a demotion, he would have me fired because I was unable to manage with two kids, and a husband to take care of. I tried to fight back but was basically told there was no use, then forced to quit within the month.

    He accused me of things I did not do, said he had evidence but I was never allowed to know what it was. Because in reality he made it all up.

    I don't know why they have policies in place because you're forced to break them. You're protected if you're higher management regardless of the number of times you just illegally harass or discriminate.

    Oh, and I can't even tell you the number of candidates that were turned down for their age. I had a VERY highly qualified candidate who was in his 50's and was told that I had to turn him down because he was too old and we just don't hire that type of person ("type" meaning over 25). I was only allowed to hire young, fresh out of college kids who had no work ethic, rather than someone with 10 years experience.

    Twice I know of people who were told they had positions only to have the offer pulled because the DM just changed his mind after they'd turned in 2 week notices at their other jobs.

    Doesn't Recommend
    Neutral Outlook
  3. Springleaf isn't the company it used to be.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Springleaf Finance

    Pros

    Helping customers when they need it.
    Benefits are pretty good. Vacation time for new employees is excellent but they don't do enough for long term employees

    Cons

    Constantly changing goals
    No appreciation for accomplishments
    Very clunky
    Women are limited Its a boys club
    Upper management is out of touch with day to day operations

    Advice to ManagementAdvice

    take better care of your employees

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Mediocre

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Springleaf Finance

    Pros

    Flexible schedule, nice co workers

    Cons

    Terrible culture, management lack of delegation

    Advice to ManagementAdvice

    Continue improving

    Doesn't Recommend
    Positive Outlook
  6. OK place to gain experience in the financial industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Collection Support Specialist in Evansville, IN
    Current Employee - Senior Collection Support Specialist in Evansville, IN

    I have been working at Springleaf Finance

    Pros

    Nice coworkers, decent pay, decent benefits

    Cons

    There is no way this company will be around in 10 years. Fortress is polishing the company to be it's best just so they can sell it off and make a profit. Large layoffs every few years. Don't plan on sticking around forever. You can only move out of your current position if you know the right people or if you get laid off. Skills don't really matter here. Managers are disconnected from their employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful

    Financial Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Springleaf Finance full-time (more than a year)

    Pros

    health benefits, great pay, and bonus

    Cons

    poor management, only thing manger cared about was month numbers

    Advice to ManagementAdvice

    two opportunity to move up to become a manager

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 2 people found this helpful

    i learned a lot about credit

    Current Employee - Personal Loan Specialist in Jacksonville, FL
    Current Employee - Personal Loan Specialist in Jacksonville, FL

    I have been working at Springleaf Finance full-time (less than a year)

    Pros

    working with the customers was great

    Cons

    interview process took over 3 weeks. i had to interview with the assistant manager, the manager and the district manager

    Doesn't Recommend
    No opinion of CEO
  9. 1 person found this helpful

    I was a Financial Representative at Springleaf Financial.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous in Sioux City, IA
    Former Employee - Anonymous in Sioux City, IA

    I worked at Springleaf Finance full-time (more than a year)

    Pros

    I loved my team and I thoroughly enjoyed the work that I did. It was very rewarding to help those in need.

    Cons

    Charging extremely high interest rates (i.e. 36% apr on $1000 loan) was different to present to potential customers. I wish we could have loaned money at lower rates, but since Springleaf is not a bank, they borrow their money at higher interest.

    Advice to ManagementAdvice

    The upper management was terrible and couldn't care less about the employees keeping their company in business. The only time I met someone in mgmt in the two+ years of employment, was the day they delivered my entire office a severance package.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 1 person found this helpful

    Loan SPecialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Representative in Pittsburgh, PA
    Former Employee - Financial Representative in Pittsburgh, PA

    I worked at Springleaf Finance full-time (more than a year)

    Pros

    Its a job. benefits. health care coverage

    Cons

    Was made many promises by management with no follow throughs on their word. Pay increases few and far between. Upper management will tell you one thing then will throw you under the bus claiming they never told you that. Training is pointless and not educational.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 2 people found this helpful

    Never again would I work here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Account Specialist in Hermitage, TN
    Former Employee - Customer Account Specialist in Hermitage, TN

    I worked at Springleaf Finance full-time (more than a year)

    Pros

    This is a good opportunity to learn about the lending process.

    Cons

    Everything else was a con. You are soliciting people who already in debt and can't afford to pay so you spend time chasing them to repay. The training was substandard. Management is not supportive. Its all about the dollar.

    Advice to ManagementAdvice

    Be more supportive. Stop with the unrealistic goals.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

Springleaf Finance Photos

sign

+ Add Photo

Work at Springleaf Finance? Share Your Experiences

Springleaf Finance

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.