Sprint Nextel Reviews

I have been working at Sprint Nextel full-time for more than 3 years

Pros – good not great, still retail sales, but good employer and good customer base.

Cons – gota be self motivated in sales

Yes, I would recommend this company to a friend

I worked at Sprint Nextel full-time for more than a year

Pros – Excellent corporate benefits and great commission potential for the sales pro who is good with quick in-and-out, short-cycle closing

Cons – Typical retail schedule - they give a lot of PTO ro new employees, but the seasonal retail needs make much of the year very inconvenient times to take your PTO; not ideal for sales reps whose forte is relationship building and longer sales cycle closing; no choice in location assignment, which can mean high costs in commute if you're in a large metro area (I worked at a store 40 mins & a toll fee from home)

Advice to Senior Management – Get to know your staff, even if history indicates they may not stick around long

Yes, I would recommend this company to a friend

I worked at Sprint Nextel full-time for more than 3 years

Pros – Benefits are a plus and experience is great

Cons – very stressful as a Customer Representative due to commission structure

Advice to Senior Management – Is who you know? or who they like ?

Yes, I would recommend this company to a friend

I worked at Sprint Nextel full-time for more than a year

Pros – good pay, great people to work with and benefits are on par with other companies

Cons – Customers are absolutely horrendous, knowledge base is terrible and if you are not on a good team then it may be difficult to perform with Superstar status

Advice to Senior Management – Work on communications between escalation management and regional management

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

I have been working at Sprint Nextel full-time for more than 7 years

Pros – Good benefits, flexible work schedule (for most corporate employees), work/life balance. There are advancement opportunities and many employees have high tenure. A high number of employees have a sense of loyalty to the company and believe in its value.

Cons – Micromanaging is a huge issue right now due to the pressure to make sales quotas or validate someone's position. They lack much needed interdepartment communication on key initiatives. Each department only focuses on their needs rather than a company-wide vision. Executive management teaches not to manage by the numbers but that's all everyone does, and it comes from the top down. The commission structure is so confusing that no Sales Rep knows how they get paid (corporate sales, not retail).

Advice to Senior Management – Empower your employees and they will be more motivated to excel. Don't manage by the numbers. Trust your exempt level employees to manage their time wisely and reward by their accomplishments rather than micromanaging.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I have been working at Sprint Nextel

Pros – People that I worked with.

Cons – Quotas were becoming more challenging given the market.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I have been working at Sprint Nextel full-time for more than 8 years

Pros – Great benefits, Great company to advance if in the right area, Great diversity

Cons – Hard to manage family life with work life, Not compensated financially for all the work done

Advice to Senior Management – Compensation needs to be improved tremendously for the amount of work employees do, hard to advance within different departments

Yes, I would recommend this company to a friend

I have been working at Sprint Nextel

Pros – Free cell service and discounts for family and friends

Cons – Pay could be better. Benefits could be better.

Yes, I would recommend this company to a friend

I worked at Sprint Nextel full-time for less than a year

Pros – Great pay - nice people, can telecommute about 2-3x a week

Cons – Cold calling - and it was mostly men, very competitive

Advice to Senior Management – Hire more women and make offices more enjoyable to be at. Very dull and grey environment

Yes, I would recommend this company to a friend

I have been working at Sprint Nextel full-time for more than 8 years

Pros – Excellent people to work with, family like atmosphere. Solutions selling team and customer service reputation very strong. Upper management listens to their employees.

Cons – Late to the table with products/services/coverage that customers really want and expect.

Advice to Senior Management – Continue to invest in the network.

Yes, I would recommend this company to a friend