Sprint Reviews

Updated September 30, 2014
Updated September 30, 2014
2,196 Reviews
3.2
2,196 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Marcelo Claure
55 Ratings

Review Highlights

Pros
  • PTO Free phone service and not extremely stressful as a technical consultant (in 164 reviews)

  • The best thing about Sprint is the work/life balance that working there provides (in 138 reviews)


Cons
  • Be prepared to be extremely fake to upper management if you want to get promoted (in 87 reviews)

  • Multiple years of staff reductions continues to drive work/life balance challenges (in 34 reviews)

More Highlights

1,177 Employee Reviews Back to all reviews

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  1.  

    Good hours, too many changes with commissions

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint

    Pros

    Hours, benefits, days off were good

    Cons

    Poor management, too many compensation changes

  2.  

    Can be fun but a whole lot of stress but what's there to expect when your at a sales jobs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sprint Sales Representative  in  Union City, CA
    Current Employee - Sprint Sales Representative in Union City, CA

    I have been working at Sprint full-time for more than 3 years

    Pros

    Ok pay it's not a lot but not minimum either. Hours can almost be regular business hours but for the most part an ok time. Commission is where you decide how much you will earn

    Cons

    Expected to sell on a quota that may not be as fair as you may think. Management not very structured and little coverage with reps

    Advice to ManagementAdvice

    Please have full staff and make sure you keep your best employees happy and satisfied. If not they will leave and without obtaining those with the experience you will be in an endless cycle of training new people

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Consultant  in  Abilene, TX
    Current Employee - Retail Sales Consultant in Abilene, TX

    I have been working at Sprint for more than a year

    Pros

    Pay is really good and nice

    Cons

    None except I want longer breaks

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Analyst IV  in  Overland Park, KS
    Current Employee - Systems Analyst IV in Overland Park, KS

    I have been working at Sprint full-time for more than 8 years

    Pros

    Great work Life balance, nice friendly culture in the team

    Cons

    Company needs to do better in the market to retain talent.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Good professional job in KC area

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Overland Park, KS
    Current Employee - Anonymous Employee in Overland Park, KS

    I have been working at Sprint full-time for more than 5 years

    Pros

    Depending on the team you'll be surrounded by people who want to do great things and are willing to learn and change to get there.

    Cons

    Confusing internal culture that varies greatly between teams and departments. Conflicting success metrics can mean frustrating interaction with other groups.

    Advice to ManagementAdvice

    Look to your digitally-connected and always on marketing teams for both strategy and culture to be competitive in the new telecom arena. You'll find speed, innovation, relevance and drive.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Sprint, its a new day . . . finally!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales  in  New York, NY
    Current Employee - Sales in New York, NY

    I have been working at Sprint full-time for more than 10 years

    Pros

    The people are great. There are plenty of good opportunities to move up. Softbank ownership seems to finally be driving change. It took a year but most employees are glad to finally see changes. Compensation and benefits are decent and there is a lot of interest taken by management to ensure competitive pay. Bi-annual employee surveys are taken seriously. Overall, Sprint is a very good company to work for and getting better by the day.

    Cons

    Still to much analysis paralysis coming out of headquarter. Does seem our new CEO and ownership are making changes. Hopefully continued improvements will occur here. Work force always under the cloud of fear from workforce reduction.

    Advice to ManagementAdvice

    Continue to listen and communicate. Recent shift to drive needed change quickly is working. Employee morale is much improved and customer satisfaction continues to rise. Just don't slip back to the old ways and we will be good.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Consultant  in  Saint Louis, MO
    Current Employee - Retail Sales Consultant in Saint Louis, MO

    I have been working at Sprint full-time for more than a year

    Pros

    Not as harsh as other carriers, while hitting your numbers is very important they are still reasonable.
    good work/life balance
    good pay

    Cons

    I wish there was more lower level employee involvement after all we are the ones dealing with customers day to day so we have the best suggestions so things run smoother.

    Advice to ManagementAdvice

    Get more people engaged

    Recommends
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful  

    A good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint full-time for more than 10 years

    Pros

    The best thing about Sprint is the work/life balance that working there provides. No one below the Director level works excessive hours. In fact, on campus the lights turn off automatically at 5:30 because everyone is gone!!! Additionally, due to budget constraints very few people are even allowed to travel, so 99%+ of employees don't even travel 1 time per year. No one can say the work/life balance is bad at Sprint!!!
    The work is generally interesting and very fast pace. Most of the people are great to work with and there is a lot of team work -especially at the corporate level.
    The benefits are very solid, although they get a little worse every year - higher copays, deductibles or premiums.

    Cons

    As a career employee, my biggest complaint is how they structure salary increases when you receive a promotion. Since you are internal, you are put at the bottom of the range for the new position. External hires with similar creditials can often get placed in the middle of the range. Since pay increaeses are generally small, it takes years to catch up to the midpoint. This really discourages people from sticking wtih the company.
    Additionally, with all the restructuring and downsizing over the years, upward advancement opportunities are very limited and seem to get fewer and fewer with each restructuring.

    Advice to ManagementAdvice

    Create more development opportunities. Sprint has a leadership development program, but they only take 10-12 candidates each year, that's out of 30,000 employees. Other than that, you are on your own for development. Out of the 8 managers that I have had, only 1 has helped me with overall personal development that was not just job training. Many were unqualified to provide development training and others were just too busy.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Great people and a great place to work if you don't mind constant change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  Overland Park, KS
    Current Employee - Director in Overland Park, KS

    I have been working at Sprint full-time for more than 10 years

    Pros

    Good people doing challenging work. The pay is good and benefits are also decent. The wireless industry is constantly changing which means you never get board and are always learning new things.

    Cons

    Losing many good people due to layoffs and the process for deselection doesn't take into account loss of critical and important knowledge. Those left behind are being asked to do more with less. High stress with few opportunities for future advancement make it a challenge.

    Advice to ManagementAdvice

    Competing on price may be fine for awhile but eventually need a game changing product or service.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Not a bad place in all

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint full-time

    Pros

    Great Co-workers and nice city to work and have some fun

    Cons

    No clear direction and not too good benefits

    Recommends
    No opinion of CEO

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