Sprint Reviews

Updated August 30, 2015
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3.7
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Marcelo Claure
483 Ratings

Pros
  • Free phone service for one device (in 169 reviews)

  • The best thing about Sprint is the work/life balance that working there provides (in 153 reviews)

Cons
  • Inconsistent direction from upper management (in 102 reviews)

  • Terrible work-life balance if working in a retail store (in 39 reviews)

More Pros and Cons

1,975 Employee Reviews

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  1. Sprint Store Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Store Manager
    Current Employee - Retail Store Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sprint full-time

    Pros

    Good company lots of opportunities to make extra money via commission of the store. Free cellular service for yourself and very large discounts for friends and families.

    Cons

    Upper management is increasing sales targets higher and higher and not considering that the network needs more improvement before those numbers can be obtained. The high sales goals are hurting all employees pay checks and this creates disdain between them and the company.

    Advice to Management

    Lower goals to a more responsible amount for the product being offered. Focus on one task and see it thru with all of the companies efforts until its complete. Complete the network upgrades quicker then sales goals could increase because customers would rush to Sprint. Also Store Management literally handles everything offer us better pay because the competitors pay they managers better.


  2. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Overland Park, KS
    Current Employee - Project Manager in Overland Park, KS
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Team-oriented atmosphere Great benefits Fun and exciting events Beautiful HQ in Overland Park

    Cons

    Raises are very minimal Consistent layoffs


  3. Call center

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Decent compensation. Plenty of work.

    Cons

    Not given enough time off phones to follow up on customer issues.


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  5. A solid job

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    free phone service for employees and discounted service for fam and friends

    Cons

    schedules can vary for new employees


  6. Great place to work?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance Org in Overland Park, KS
    Current Employee - Finance Org in Overland Park, KS
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Sprint (More than 10 years)

    Pros

    Great work/life balance, empowered to make decisions and no micro- management.

    Cons

    Stressful due to so many layoffs. Upper management making these decisions without realizing impact to the rest of the business. Contractors making decisions that waste a LOT of money on projects! (not visible to upper execs)

    Advice to Management

    We have enough Chief officers! Focus on the individual contributors.


  7. Tech Support and Sales Consultant

    Current Employee - Technical and Retail Consultant in Denver, CO
    Current Employee - Technical and Retail Consultant in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sprint full-time (Less than a year)

    Pros

    I've had Sprint as my cell provider for over 10 years and have been impressed with the direction they have gone. I work with a group of great guys that are both professional and very efficient. Management has been a pleasure to work with to date.

    Cons

    Pay rate is lower than what I am used to getting. We do get compensated with commission once a month which helps.

    Advice to Management

    We used to have to attend a meeting every Saturday that was at a location roughly 15-20 miles away. They have since stopped these when the District Manager was moved into a different position


  8. Real Estate Manager

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Current Employee - Real Estate Manager
    Current Employee - Real Estate Manager

    I have been working at Sprint full-time (More than 8 years)

    Pros

    Work remote, flexible hours, business casual.

    Cons

    Layoffs, insurance quality, unstable future


  9. Life at Sprint

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Retail Consultant in Sherman, TX
    Current Employee - Lead Retail Consultant in Sherman, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sprint full-time (Less than a year)

    Pros

    Great pay and bonus structure, good advancement opportunities, awesome benefits including health care and free phone service. Employees are usually good to work with and a lot of friendly competition.

    Cons

    Upper management lacks direction sometimes, seems to be a high turn over rate in my store. Also the service is not everywhere so when I leave my covered area I am not covered. Lots of work little balance. Retail schedule.

    Advice to Management

    Management should be more proactive and engaging. By being engaged with your employees and sales force you are constantly pushing them to exceed goals and excel in over all performance on the job.


  10. Lead Retail Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sprint full-time (More than a year)

    Pros

    Flexible hours Paid Time Off Fair Pay Opportunity for Advancement Benefits including vision dental life health and 401k with matching contributions

    Cons

    Sometimes quotas can be a tad high for the store and that can be stressful. Should not take a blanket approach regarding quotas to all stores some stores do have slower traffic

    Advice to Management

    Keep up the good work. You could let reps have some input on setting quotas to meet somewhere in the middle


  11. great company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great company to work for

    Cons

    hard to get promoted to a new position.



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