Sprint Reviews

Updated October 30, 2014
Updated October 30, 2014
2,300 Reviews
3.2
2,300 Reviews
Rating Trends

Recommend to a friend
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Marcelo Claure
101 Ratings

Review Highlights

Pros
  • PTO Free phone service and not extremely stressful as a technical consultant (in 164 reviews)

  • The best thing about Sprint is the work/life balance that working there provides (in 149 reviews)


Cons
  • Weird drink the Koolaid mentality when the upper management is scheduled to visit (in 97 reviews)

  • Multiple years of staff reductions continues to drive work/life balance challenges (in 38 reviews)

More Highlights

1,226 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great Atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Kansas City, MO
    Current Employee - Project Manager in Kansas City, MO

    I have been working at Sprint full-time (more than 10 years)

    Pros

    Sprint encourages adult learning through basic and advances classes and drives innovation.

    Cons

    Nepotism and favoritism stifles the growth of well deserving employees.

    Advice to ManagementAdvice

    Promote individuals base on skill sets and hard work, not because they are a member of the "Click" or "Good Ole Boys Club"

    Recommends
    Negative Outlook
    No opinion of CEO
  2.  

    A great place to start a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Store Manager in Lancaster, PA
    Current Employee - Retail Store Manager in Lancaster, PA

    I have been working at Sprint full-time

    Pros

    Excellent training. Customer focused.

    Cons

    Corp and Dealer channels compete instead of work together. Customer care doesn't know which store is Corp owned and whioch is dealer and leads to frustration on both customer and employees behalf.

    Advice to ManagementAdvice

    A One Sprint approach would be beneficial. Consolidate communication amongstchannels.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Love my job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Store Manager
    Current Employee - Retail Store Manager

    I have been working at Sprint full-time (more than 3 years)

    Pros

    Ton of room for growth

    Cons

    Long term culture change is difficult

    Advice to ManagementAdvice

    Would like to see rep-level compensation become more inline with our competitors in order to keep our best sales people from looking at other opportunities.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Good paying job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint as a contractor

    Pros

    Good pay if numbers met

    Cons

    Hard to hit numbers every month

    Advice to ManagementAdvice

    Be ready to sell

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Loved working for Sprint. Would have stayed until retirement if not for end of project layoffs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager II in Norcross, GA
    Current Employee - Project Manager II in Norcross, GA

    I have been working at Sprint full-time (more than 8 years)

    Pros

    No micromanagement. Able to work from home. Great boss. Relaxed atmosphere.

    Cons

    Laid off after project was complete. Would have like to have stayed.

    Advice to ManagementAdvice

    Try harder to keep your good people.

    Recommends
    Positive Outlook
  7.  

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint

    Pros

    Great benefits compared to other employers, nice working environment at the Sprint campus. There is also a lot of opportunity to learn new technologies, and receive training.

    Cons

    The constant lay-off cycle at this company is stressful and can be very disheartening. Leadership is not always very inspirational.

    Advice to ManagementAdvice

    Pick a direction and stick with it. Sprint needs to decide what it wants to be. Leaders need to remember that instilling fear is not motivational or inspiring. Fear only nets you very short term results.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Retail Consultant
    Current Employee - Lead Retail Consultant

    I have been working at Sprint full-time (more than an year)

    Pros

    nice comp plan and pay is good. 45,000 if you are good. relaxed atmosphere.

    Cons

    Retail hours. But who like those hours. I have a family and it is becoming difficult.

    Advice to ManagementAdvice

    Continue to promote from within and increase base and hourly with your best employees

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Demanding but rewarding customer service opportunity for committed salesmen

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Consultant in Fairfax, VA
    Current Employee - Retail Consultant in Fairfax, VA

    I have been working at Sprint full-time (more than an year)

    Pros

    No cell phone bill. Great benefits, flexible schedules, decent leadership at local level

    Cons

    The demand that you squeeze every dollar possible out of your customers will hurt any type of customer service trust relationship you have with you customers.
    Literally money is the only thing that matters to Sprint these days.

    Advice to ManagementAdvice

    Don let your desperation to improve the company blind you to what customers actually want from their cell phone provider.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    FUN AND COOL PLACE TO WORK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor in Hampton, VA
    Current Employee - Supervisor in Hampton, VA

    I have been working at Sprint full-time (more than 10 years)

    Pros

    fun environment and great place to work learned about the company advancement fun activities for family leadership very open and honest about company status. the teams i had the pleasure to be on made my job easier and very fun and being top performer

    Cons

    shifts have a lot of odd hours if you have small children sometimes goals for bonus was hard to reach you just have to be persistant it can be done time off policy is not bad and pto is great

    Advice to ManagementAdvice

    leadership is great assist you to advance in the company

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Nice place to work. good work/life balance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - RF Engineer III in Herndon, VA
    Current Employee - RF Engineer III in Herndon, VA

    I have been working at Sprint full-time (more than 3 years)

    Pros

    Has decent benefits and salary. good work/life balance.

    Cons

    some layoff is on going. still in transitioning situation.

    Recommends
    Positive Outlook
    Approves of CEO

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