Sprint

www.sprint.com

Sprint Reviews

Updated January 23, 2015
Updated January 23, 2015
2,535 Reviews
3.2
2,535 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Marcelo Claure
196 Ratings

Review Highlights

Pros
  • You get free phone service and family gets phone discount perks also (in 169 reviews)

  • The best thing about Sprint is the work/life balance that working there provides (in 153 reviews)


Cons
  • Weird drink the Koolaid mentality when the upper management is scheduled to visit (in 102 reviews)

  • Multiple years of staff reductions continues to drive work/life balance challenges (in 39 reviews)

More Highlights

1,328 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Work in Progress

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Denver, CO
    Current Employee - Customer Service Representative in Denver, CO

    I have been working at Sprint full-time (more than an year)

    Pros

    The company is going through reorganization. Our new CEO is working hard to make Sprint the best company possible and provide customers with an authentic and reliable network. Employees are appreciated for the most part.

    Cons

    Salaries are ok. Benefits could be better. Uncertainty with job security since large layoffs occurring.

    Advice to ManagementAdvice

    Remember to show your employees in the trenches they are appreciated.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Lots of opurtunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint full-time (more than an year)

    Pros

    Great benefits, I got 3 raises in the first year and a half

    Cons

    It's hard to transfer out of your current store if your a good salesman

    Advice to ManagementAdvice

    N/a

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Consultant in Fort Walton Beach, FL
    Current Employee - Technical Consultant in Fort Walton Beach, FL

    I have been working at Sprint

    Pros

    Ongoing training, weekly meetings, you can make as much money as you will work for.

    Cons

    You are expected to drive sales regardless of position.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint

    Pros

    Sprint is a great company to work for with the flexibility, benefits and people.

    Cons

    Can't have spouse on insurance if they are eligible somewhere else.

    Advice to ManagementAdvice

    Train managers to not be selfish.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great company lousy local area leadership.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Consultant in Reno, NV
    Current Employee - Technical Consultant in Reno, NV

    I have been working at Sprint full-time (more than 3 years)

    Pros

    Great benefits. Willing to work with schedule. Tuition reimbursement. Amazing place to work if you love technology.

    Cons

    Area management is bad. Tons of micromanaging. Constantly shifting properties without adequate communication. High turnover.

    Advice to ManagementAdvice

    Stick with your plan/vision. Let your employees have some autonomy, you'd be surprised by what they can do.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Good Company with good benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint

    Pros

    Good team, easy to make money

    Cons

    Hard to sell service, if city doesn't have great cell service

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great company

    Current Employee - Project Manager in Overland Park, KS
    Current Employee - Project Manager in Overland Park, KS

    I have been working at Sprint as a contractor (more than an year)

    Pros

    Good experience, training, challenges and development

    Cons

    Instability and or Uncertainty of continuity and spartial nepotism are major con.

    Advice to ManagementAdvice

    Make internal employment open to contractors, give contractors a little sense of belonging

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Sales rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sprint Sales Representative in Dallas, TX
    Current Employee - Sprint Sales Representative in Dallas, TX

    I have been working at Sprint

    Pros

    Pretty good pay. Good benefits. A lot of hours . Nice people. Great company.

    Cons

    Very busy. More advertisement. Plans easier for customers to understand.

    Advice to ManagementAdvice

    Great company

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good company to work for. But not sure about its future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint

    Pros

    Well paid. Good managers. Great phone plan for employees

    Cons

    Constant threat of layoffs. Few raises. No room for growth

    Advice to ManagementAdvice

    Get a good advertising campaign. Set some concrete goals and get better phone coverage across the states.

    Recommends
    Negative Outlook
    No opinion of CEO
  11.  

    Great Place to with but unsure growth opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Social Media Specialist in Denver, CO
    Current Employee - Social Media Specialist in Denver, CO

    I have been working at Sprint (more than 5 years)

    Pros

    Great pay, free phone and overall awesome experience with work no harder than any other customer service place

    Cons

    No room for growth, worst customers I've ever dealt with in any customer service job, robot management.

    Advice to ManagementAdvice

    Remember what it feels like to be a customer and what it feels like to be a regular guy come into work everyday doing his 9-5

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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