Sprint

  www.sprint.com
  www.sprint.com

Sprint Reviews

Updated November 25, 2014
Updated November 25, 2014
2,384 Reviews
3.2
2,384 Reviews
Rating Trends

Recommend to a friend
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Marcelo Claure
142 Ratings

Review Highlights

Pros
  • PTO Free phone service and not extremely stressful as a technical consultant (in 164 reviews)

  • The best thing about Sprint is the work/life balance that working there provides (in 149 reviews)


Cons
  • Weird drink the Koolaid mentality when the upper management is scheduled to visit (in 97 reviews)

  • Multiple years of staff reductions continues to drive work/life balance challenges (in 38 reviews)

More Highlights

797 Employee Reviews Back to all reviews

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  1. 2 people found this helpful  

    It is a good place to work; disorganized at times and once again undergoing reorganization at this time November 2014

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Wireless Engineer (LTE) in Herndon, VA
    Current Employee - Wireless Engineer (LTE) in Herndon, VA

    I have been working at Sprint full-time (more than 5 years)

    Pros

    Challenging work, time-off polices and a posibility of tele-commuting in some positions. Cutting edge engineering assignments, and lots of talented people to work with. THE BIG PLUS is people are friendly here. See caveat below. Cutting edge engineering assignments, and lots of talented people to work with.
    On the PLUS side is people are friendly here (see the caveat in cons).

    An inclusive environment!

    Cons

    An inclusive environment - as long as you are not a conservative.

    Figuratively speaking the Reorganization is an annual event (this time we had 2 in 11 months).

    Advice to ManagementAdvice

    1. Bust the Silos. 2. Encourage cross functional teams. 3. Stop being afraid to make decisions or improve the network just to make it work better for the customer. 4. Too many good ideas get squashed or delayed . 5. Stop being afraid to spend money when it will improve the network's performance.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    The job was fun. Great team and work environment. I had a good time working here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Consultant in Los Angeles, CA
    Former Employee - Retail Sales Consultant in Los Angeles, CA

    I worked at Sprint full-time (less than an year)

    Pros

    Decent pay, 401k, benefits, training, discounts on phone service good atmosphere. I was a former employee and hope to get employed with the company again.

    Cons

    Co workers were burnt out and negative. Sometimes goals were far fetched. I would get complaints from customers that I had no control over. They should give their employees more a bit more power I mean we are the face of the company. Sometimes when I would try to activate phones the wifi in the store wouldn't allow me to. Something I didn't have the necessary tools to be successful in the job.

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Regional Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sprint full-time (more than 10 years)

    Pros

    Due to being in a virtual office for half of my tenure, it was a good work-life balance, management let you do your job

    Cons

    When management had a low understanding of just how much daily minutia you had to accomplish, when most of your day was battling customer churn due to a network with the poorest metrics in the nation....it made it difficult to sell and difficult to manage. Management did not care whether it was good or bad bsiness as long as it fulfillled their CRM metrics they were being held to

    Advice to ManagementAdvice

    Stop checking boxes, watching your CRM, be truly in market, listen to what the feet on the ground are saying

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 2 people found this helpful  

    Tanking company with no vertical integration

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sprint Sales Representative in Houston, TX
    Former Employee - Sprint Sales Representative in Houston, TX

    I worked at Sprint full-time (more than 3 years)

    Pros

    It's technical and still around. Lots of senior positions in which people have worked for 20 years in. Lots of seasoned employees.

    Cons

    Terrible kong hours. Morale is slipping as the company is doing so poorly. Difficult to sell solutions or products to companies. Competition is severe.

    Advice to ManagementAdvice

    Listen to problems.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Former long term employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project/Program Manager III in Herndon, VA
    Former Employee - Project/Program Manager III in Herndon, VA

    I worked at Sprint full-time (more than 10 years)

    Pros

    Interesting work, good people, room to move around the company, good work-life balance.

    Cons

    Annual RIF's, bloated internal processes, work hoarding vs. collaboration.

    Advice to ManagementAdvice

    Simplify business mode.

    Recommends
    Negative Outlook
    No opinion of CEO
  7.  

    they are cool

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Consultant in Saint Louis, MO
    Former Employee - Retail Sales Consultant in Saint Louis, MO

    I worked at Sprint full-time (more than an year)

    Pros

    Commission was great at the end of the month

    Cons

    No body enjoyed working there it seemed like but i had fun

    Advice to ManagementAdvice

    motivate your team

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Co workers are nice. 0 room for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Consultant in Pittsburgh, PA
    Current Employee - Retail Sales Consultant in Pittsburgh, PA

    I have been working at Sprint full-time (more than an year)

    Pros

    Co workers and store managers are very nice

    Cons

    No room for advancement. DM only promotes people who he is friends with. No Method to what he does.. Moves you from store to store like your his little pet

    Advice to ManagementAdvice

    THE DM THINKS HE IS GOD

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9.  

    Good company if the management team is good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint

    Pros

    Get hours and vacation days

    Cons

    Poor management as far as I and most have seen their always out to help theirselves. Will through you under the bus fast.

    Advice to ManagementAdvice

    Learn to do what's best for the company even if it isn't policy but won't hurt or reflect badly on the company.

    Recommends
    Negative Outlook
    Approves of CEO
  10.  

    Wireless Telecommunications Company Ever Changing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Project/Program Manager in Overland Park, KS
    Former Employee - Technical Project/Program Manager in Overland Park, KS

    I worked at Sprint full-time (more than 10 years)

    Pros

    Sprint has great salaries, benefits and provides tools, training and advanced education opportunities. All of the 29 years I worked at Sprint I always had great opportunities to balance work and life at home.

    Cons

    Some major challenges have been the annual reductions in work force, never knowing when that would hit your team. Others would be working on projects with High Visibility but other working VP teams did not have that project on their list of high priorities making it very difficult at times to complete tasks by the due dates given by senior management.

    Advice to ManagementAdvice

    Ensure that management peers are working together to make all projects successful.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Great People to work with, lots of opinions, not very organized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Pueblo, CO
    Former Employee - Customer Service Representative in Pueblo, CO

    I worked at Sprint full-time (more than an year)

    Pros

    Great People to work with, nice and friendly environment, callers were great in the beginning,

    Cons

    Escalations was challenging, difficult situations good overcomes overall

    Advice to ManagementAdvice

    Find some good managers and supervisors, when I was there many many supervisors left suddenly

    Recommends
    Positive Outlook
    No opinion of CEO

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