Sprint
3.2 of 5 1,972 reviews
www.sprint.com Overland Park, KS 5000+ Employees

Sprint Reviews

Updated Jul 10, 2014
All Employees Current Employees Only

3.2 1,972 reviews

                             

78% Approve of the CEO

Sprint CEO Dan Hesse

Dan Hesse

(1,315 ratings)

57% of employees recommend this company to a friend
649 Employee Reviews Back to all reviews
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    A daily roller coaster

    Anonymous Employee (Current Employee)

    ProsThe location, work anemities, and discounts

    Conssalary, poor management, favoritism, poor employee development

    Advice to Senior ManagementTry implementing processes that will develop entry level employees into higher level and retainable employees. Build on training and development and project opportunities.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Challenging work to inspire growth.

    Anonymous Employee (Current Employee)

    ProsMany career opportunities to explore under one roof.

    ConsMultiple years of staff reductions continues to drive work/life balance challenges.

    Advice to Senior ManagementExplore current value assessment placed upon our intellectual assets...

    Yes, I would recommend this company to a friend

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    Great pay, great experience, poor choices

    Manager (Former Employee)
    Overland Park, KS

    ProsThe pay and benefits are great, there are some really great people who work there. The experience you get working for a large corporation will often be 10 times what you can get

    ConsExecutives often make poor decisions based on lack of knowledge. They are very disconnected from their teams and often rely on their mid-level management, who are often so tied up in politics they feel threatened by the knowledge possessed by their staff.

    Advice to Senior ManagementKnow the details of what you are responsible for, ask more questions, listen to the people who actually do the work.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    The job was average, and the pay was average.

    Solutions Engineer (Former Employee)
    Overland Park, KS

    ProsCampus environment, nice location, some good middle managers and coworkers. potentially good product. good work/life balance, potentially good incentive program

    ConsPoor senior management, benefits declining, no raises for 5 years, massive layoffs, lack of internal communication, no direction, no follow through.

    Advice to Senior ManagementPlan for more than 1 year, raises even small are important or you will loose your quality skilled staff. Provide clear direction and incentives to your employees. Stop buying companies and failing to follow through with integration driving the company into the ground.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Good start up company

    Anonymous Employee (Current Employee)

    ProsGreat benefits, discounts of phones and phone plans

    ConsNot a good work life balance, not enough room for improvement

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    Different Place to work.

    Anonymous Employee (Current Employee)

    ProsGreat on the job Training. Also company works with life issues that you may experience.

    ConsBad Management. Very rare to find a good Manager

    Advice to Senior ManagementN/a

    No, I would not recommend this company to a friend

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    Stay away, unless this is your first job out of High School.

    Technical Consultant (Current Employee)
    East Brunswick, NJ

    ProsFree phone. Good benefits.

    ConsPay is cheap. Constantly changing (seems like they have weekly changes - very confusing to employees and customers). They don't care about their employees or customers - bad moral. Unrealistic expectations - don't care how you achieve them.

    Advice to Senior ManagementI loved my store manager, it's always the people that aren't apart of the day to day operations of the store that mess everything up.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    it was meh...

    Retail Sales Consultant (Former Employee)
    Lafayette, LA

    ProsFree phone service. Great pay for only having a GED (about $34,000/year average) as a sales rep. Opportunity to get free phones from time to time as an advocate. Lots of paid time off. Great co-workers for the most part.

    ConsI hated the customers. The customers that Sprint draws in are very...low class. They have the cheapest plans so they get the cheapest customers. In my location it was hard to get promoted because it was the only store in the city.

    Advice to Senior ManagementIf you're going to fire employees, you should let go of all problem employees not just one. For instance, I was fired for not hitting CSAT quota maybe 6/12 months of the last year, probably less. But another sales rep in the store has got in trouble for sleeping on the clock, letting customers walk out without paying for merchandise and pooping...yes...pooping on the floor. He's great at sales so he gets away with it. Another girl in my old store has only met accessory quota once in the past year. I love her dearly but it isn't right that I'm unemployed and they are not. I was a great employee in every aspect, working full-time hours as a part-time employee always green in composite, activations, accessories, etc. My only problem area was CSAT and it was something I was always working on. There was also a recent pay structure change (more hourly pay, less commission) which hurt me as someone who was doing well with commission and was only considered part-time.

    Yes, I would recommend this company to a friend

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    What is the direction this week?

    Sprint Sales Representative (Former Employee)
    Rutherford, NJ

    ProsLots of hard working co-workers, good benefits, free cell phone, good if you sell consumer, tough for B2B

    ConsChanges are constant, just when you have a plan set forth to create opportunities they change something-comp, partners or business focus. Your opinion is not valued.

    Advice to Senior ManagementBe honest

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Retail sales consultant

    Retail Sales Consultant (Current Employee)
    Atlanta, GA

    ProsExtra monthly income with commission. The least you will be paid is 3 times a month

    ConsWorking hours, closing duties, lowered commission structure. Sometimes if you're closing shift you can be at the store well after 9

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