Sprint Reviews

Updated July 5, 2015
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4.0
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Marcelo Claure
170 Ratings

Pros
  • Free phone service for one device (in 169 reviews)

  • The best thing about Sprint is the work/life balance that working there provides (in 153 reviews)

Cons
  • Inconsistent direction from upper management (in 102 reviews)

  • Terrible work-life balance if working in a retail store (in 39 reviews)

More Pros and Cons

999 Employee Reviews

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  1. Sprint

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Bedford, TX
    Former Employee - Supervisor in Bedford, TX

    I worked at Sprint (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good company with great benefits when I was there.

    Cons

    Too many layoffs and no pay increases, no bonus


  2. LTE RAN Performance Planning Intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - LTE RAN Performance Planning in Reston, VA
    Current Intern - LTE RAN Performance Planning in Reston, VA

    I have been working at Sprint as an intern

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Good people, great environment to learn

    Cons

    Not much work to do

    Advice to Management

    Good


  3. Helpful (1)

    Lead Retail Consultan

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sprint Lead Retail Consultant in Atlanta, GA
    Current Employee - Sprint Lead Retail Consultant in Atlanta, GA

    I have been working at Sprint full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good company to work for.

    Cons

    Pay is low and hours are not consisten


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  5. Sprint

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint

    Pros

    Easy job free phone service

    Cons

    kind of boring time consuming


  6. Eight Years @ Sprint

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Muskegon, MI
    Former Employee - Anonymous Employee in Muskegon, MI

    I worked at Sprint full-time (More than 8 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Awesome benefits! Corporate Sprint stores pay their employees really well. On top of your hourly pay you make a good amount of money in commission.

    Cons

    Long holiday hours and the management isn't always the best at what they should be doing!

    Advice to Management

    Encourage your employees!


  7. Good Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Planner III in Overland Park, KS
    Former Employee - Network Planner III in Overland Park, KS

    I worked at Sprint (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good company to work for and good benefit package (i.e., free phone, good medical, life insurance, etc.). Seems like they might finally be heading in the right direction.

    Cons

    Company always seems behind others in the industry due to poor managerial decisions (i.e., Nextel merger)


  8. Adapt or Die

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Engineer in San Francisco, CA
    Current Employee - Solutions Engineer in San Francisco, CA

    I have been working at Sprint full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I have grown a career at Sprint over several years. I have had multiple opportunities to leave and work for other companies but feel at this point that I'm part of the family. Great benefits, very very flexible work/life balance (I have worked from home for several years now), free phone services, overall good management, good opportunities for growth (if you know how to navigate). You'll do well here if you take initiative, be a self starter, form relationships and use them to your advantage. Change is constant so embrace it or you'll be gone pretty quickly. Environment can be stable especially if you aren't in retail or sales. As I said in the review title, adapt or die.

    Cons

    A number of poor decisions by management over the years have eroded the brand and customer confidence in Sprint, but I think we have the right executive team in place to fix those things. Systems and processes are incomplete or don't make sense sometimes but under the new leadership we are eliminating our "stupid rules" so things are getting better on that front. There are some employees in positions here they are not qualified for and our products suffer because of that. Lack of business focus and dedicated business solutions teams is an issue. Constrained sales engineering workforce is a challenge and there is almost a complete lack of business marketing attention internally especially in the device space,

    Advice to Management

    Continue righting the ship and stay the course. Tackle the primary challenges around network, customer sat, brand perception and make Sprint the scrappy underdog we know we can be. The great thing that we have going for us is our people and this is something that I hear time and time again, that we are trusted over our competitors especially salespeople at Verizon who would lie, cheat and sell their own mother for a sale.


  9. If you adapt easily to challenges, this job is a great opportunity for growth.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Consultant in New Orleans, LA
    Current Employee - Technical Consultant in New Orleans, LA

    I have been working at Sprint full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good pay, free phone service, low cost benefits. The management team is great and are always willing to help you reach your goals as a sales professional.

    Cons

    Slow traffic and low sales seasons can be really frustrating for the flow of money you've been getting. But it's all about the drive!

    Advice to Management

    Keep up the good work!


  10. Opportunities if strong sales numbers and availibility

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Employee stock pricing, good benefits, tuition reimbursement, spiffs, often looks to promote from within, and good commission opportunities.

    Cons

    Commission structure changes often and typically not for the employee's benefit. Small stores have slow days which destroys enthusiasm when sales opportunity presents itself. Big stores become too busy to focus on client's individual/family true wants and needs. Promotions focus on converting customers from other carriers which make current customers look for wireless solutions elsewhere.

    Advice to Management

    Coach employees daily and immediately so an understanding is created for do's and dont's. Focus on praising every opportunity possible so reps will be more responsive when a coaching opportunity presents itself.


  11. Engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Solutions Engineer in Miami, FL
    Former Employee - Solutions Engineer in Miami, FL

    I worked at Sprint full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good benefits like Ford X-plan where we could buy personal vehicles at a nice discount.

    Cons

    Changed offered health care plans very often, especially after Obamacare. Health benefits got worse then.



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