Sprint Reviews

Updated June 26, 2015
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527 Employee Reviews

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  1. Not what it used to be

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Oklahoma City, OK
    Former Employee - Anonymous Employee in Oklahoma City, OK

    I worked at Sprint full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Decent pay for taking calls. On site showers and gym. Free cell service.

    Cons

    Keep cutting sales commission bonuses while increasing the requirements. Everything is for the bottom line. I could understand during rough times but while I was employed there, the stock prices doubled none of it trickled down.

    Advice to Management

    Dont play favorites and let people get away with fraud while those that do their job well get the short end of the stick. unhappy employees make for unhappy customers.


  2. This is for the single and young unless you work part time.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sprint Lead Retail Consultant in New York, NY
    Former Employee - Sprint Lead Retail Consultant in New York, NY

    I worked at Sprint full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good compensation salary and base pay
    Good benefits
    Good incentives to sell
    Get to meet a lot of ppl from all over.

    Cons

    A lot of gossip like if u were to b in a high school setting
    No life when working for sprint

    Advice to Management

    Listen to ur employees


  3. Stay alert

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sprint full-time

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    commission is extra money even though it's not a whole lot compared to other carriers

    Cons

    pressure you a whole lot
    hourly pay sucks
    percentage of commission very low compared to other carriers
    carrier has poor service
    management likes to point fingers and not be an actual leader

    Advice to Management

    Lead the team and be honest!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Lead Retail Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Retail Consultant in Canton, OH
    Current Employee - Lead Retail Consultant in Canton, OH

    I have been working at Sprint full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Overall, a very fun place to work, the people are a lot of fun and it is very laid back

    Cons

    quota is ridiculously high and the product you're selling is called into question everyday

    Advice to Management

    spend more money on towers and better accessories rather than commericals


  6. not a good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Engineer in Overland Park, KS
    Former Employee - Network Engineer in Overland Park, KS

    I worked at Sprint full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    - Telecommute option
    - Nice people to work with
    - passionate about work

    Cons

    - high deductible medical insurance
    - recruiters dont even attempt to exceed your compensation goals during job offer process
    - annual merit increase is negligible and mostly decided by management
    - too many restructuring and re-organization, not sure how does work get done
    - senior leadership have zero clue about true state of the network. All issues are not made visible to senior leadership by middle management. Middle management try to ignore issues
    - some managers and directors have no ethics and integrity
    - lot of favoritism among managers and directors
    - too much company politics at every level of management
    - most employees have worked here for ever, no space for new blood
    - fully decentralized spending on projects, too much duplication
    - head doesnt know what tail is doing, huge department silos
    - managers do not want to listen to new ideas
    - company culture doesnt foster innovation
    - directors and VP work for their own interest
    - sprint has excelled at eliminating their best engineers, so much for talent :-)

    Advice to Management

    - Make sure you treat employees as a valuable asset rather than a door mat
    - ask senior leadership and middle management transparent about forthcoming changes in business and department structure
    - seek employee ideas, foster innovation, motivate employees without middle management oversight
    - have open door policies
    - retain talent
    - exceed compensation expectations and adopt good pay practices


  7. A place still trying to find direction.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Consultant
    Current Employee - Technical Consultant

    I have been working at Sprint full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Decent Pay
    Free Phone Plan
    Decent Benefits

    Cons

    More focus on sales then tech
    High turnover rate
    New CEO company still trying to figure things out


  8. Helpful (1)

    Technical consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Consultant in Detroit, MI
    Current Employee - Technical Consultant in Detroit, MI

    I have been working at Sprint full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Plenty of vacation. 401k benefits and tuition reimbursement.

    Cons

    Terrible management, constant restructuring of commission always impacting pay negatively.

    Advice to Management

    Learn how to actually manage your store! A store manager should know what is going on at all times.


  9. Customer Service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Agent in Bristol, VA
    Current Employee - Customer Service Agent in Bristol, VA

    I have been working at Sprint (More than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Free phone svc, great pay

    Cons

    Being held accountable for surveys done on you but clearly notes prev rep info

    Advice to Management

    If a survey clearly notes that it wasnt the current rep but a prev 1 that survey should not be counted


  10. Sales associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Los Angeles, CA
    Current Employee - Retail Sales Consultant in Los Angeles, CA

    I have been working at Sprint full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    All of my coworkers were wonderful, and the pay wasn't terrible for an entry level position.

    Cons

    impossible sales goals for a store with very little traffic, upper management would transfer employees to different locations up to 50 miles away at a moments notice. You could go from having a 10 minute commute to an hour and a half commute the next day.

    Advice to Management

    Stop setting unrealistic sales goals for small stores, respect your employees at all levels and stop transferring people for no reason


  11. Needs a lot of improvements in business processes

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Telecom Design Engineer III in Overland Park, KS
    Current Employee - Telecom Design Engineer III in Overland Park, KS

    I have been working at Sprint

    Pros

    Value for telecom domain knowledge.

    Cons

    No vision and efficient execution



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