Sprouts Farmers Market

  www.sprouts.com
  www.sprouts.com

Sprouts Farmers Market Reviews

Updated December 7, 2014
Updated December 7, 2014
264 Reviews
2.6
264 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sprouts Farmers Market President & CEO Doug Sanders
Doug Sanders
100 Ratings

Review Highlights

Pros
  • Minimal employee discount, some organic products offered within the store (in 26 reviews)

  • All employees get a 15% discount on top of all the amazing weekly sales (in 21 reviews)


Cons
  • Low pay to match the area living needs (in 17 reviews)

  • Lack of communication between departments and from upper management at a store level (in 14 reviews)

More Highlights

64 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Don't expect to make a career here by working your way up.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management
    Current Employee - Management

    I have been working at Sprouts Farmers Market (more than 5 years)

    Pros

    On paper the company has a great mission statement, culture, and product. If all you're looking for is part time work and have completely open availability, they can work with you. If you currently work for another company, you have an automatic leg up over existing employees to be hired into a management position.

    Cons

    Poor maintenance on existing stores, team members, focus is just on opening new stores. Mythical advancement opportunities, nobody gets promoted into salaried positions (only 2 per store and the only ones that allow a person to support a family as a career) within the company, they always go for an outside hire. Bad scheduling management throughout the year forces dramatic hour cutbacks going into yearend/holiday season, just when employees need more predictability in their scheduling/paychecks. Political favoritism is the only way to survive long term; hard work, self-motivation, and competency are not.

    Advice to ManagementAdvice

    Stop leading people on with the idea that if they work hard that they can make a future in the company, all the real opportunities are filled before they are ever posted and based upon who you know, not what you know. There are only two salaried positions per store, department managers and lower tier store managers work just as hard, if not harder, and still have to watch the clock. It's impossible to consistently get all the work done, maintain energy for the rest of the team, and meet scheduling, sales, and inventory budgeting goals when there isn't the time or training. Even the top of scale pay rates are below living wage levels. 5% maximum annual raises ensure that most will never actually reach the top of scale for their position, or incentivize them to work harder if they do. The bonus structure is dismal, with its whole-store requirement you can be a great manager at a store performing beneath projections that you had nothing to do with making in the first place and get nothing or a substandard manager at a higher volume store and get paid extra just for showing up; and again it's really not that much extra unless you're one of the salaried managers, assuming they haven't just done away with the bonuses altogether in order to pour more money into opening new stores.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2.  

    Too stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Mesa, AZ
    Former Employee - Cashier in Mesa, AZ

    I worked at Sprouts Farmers Market

    Pros

    Working with the public, friendly customers

    Cons

    Low pay, mean supervisors, high expectations

    Advice to ManagementAdvice

    Lighten up! Brlieve in your employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 3 people found this helpful  

    Please read before considering Sprouts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Sprouts Farmers Market

    Pros

    Team members are cool. easy to get along with. they hire anyone. even if your a felon. you can tattoo your whole body and have a beard like a caveman.

    Cons

    Management is down right terrible. They treat their employees like dirt. Scheduling is very short notice and they expect you to devot your life to the company. They don't pay good at all in fact the pay rate just went down. If your looking to make money sprouts is the wrong place. If you want a team environment and looking for a caring manage don't you dare apply for sprouts. Way more cons than pros. I can go on all day talking about the problems with this company but that would be a waste of time.

    Advice to ManagementAdvice

    Treat your employees right. Care about them and understand that people have lives outside of Sprouts. Don't just care about you bonus.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 2 people found this helpful  

    Not all it seemed cracked up to be...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at Sprouts Farmers Market full-time (less than an year)

    Pros

    They were very good with working with your schedule, it has the potential to be such a great, fun place to work...I guess it really depends on the store manager and the actual location of the store

    Cons

    Many people left their full time jobs because they were promised great hours with room to move up. If the store isn't making money, regardless of how YOUR department is doing, your hours are drastically cut. It really depends on the location that you work at - but there were lots of issues with management dealing with employees that didn't want to work, were nasty and just plain disrespectful, and it made it that much harder for those that did their jobs and were responsible. They will work the good employees till they have nothing left to give, yet the ones that always call out, are late, or just don't do their jobs are still given hours and allowed to continue with their ridiculousness.

    Advice to ManagementAdvice

    Take the time out to really get to know your department heads as well as the assistant managers.

    Doesn't Recommend
  6. 1 person found this helpful  

    All Hype

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Meat Clerk in San Jose, CA
    Former Employee - Meat Clerk in San Jose, CA

    I worked at Sprouts Farmers Market full-time (more than an year)

    Pros

    10% Discount, Produce is very good.

    Cons

    Underpaid workers, lots of young inexperienced managers trying to reinvent the wheel!

    Advice to ManagementAdvice

    Get some experienced managers, and start paying by skillset increase labor to better your customer service scores. If so much emphasis will be put on the customer experience, then increasing labor % is a absolute must.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 6 people found this helpful  

    This company needs to get its act together.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store 4th Manager
    Current Employee - Store 4th Manager

    I have been working at Sprouts Farmers Market full-time (more than 8 years)

    Pros

    The discount is pretty good at 15% including alcohol. There are some really good people who work for the company and stay despite the terrible pay.

    Cons

    The compensation is terrible. The pay starts low and hardly goes up with an annual raise of 3%, which really just follows inflation so nobody really makes more. It seems regional managers take pride in their ability to underpay high performing store and department managers, which is quite a terrible thing.

    Store managers are given too much autonomy and break whatever policies they don't like but then get upset when somebody disagrees with them. Quite hypocritical and it makes it difficult to find a sense of consistency. The Sprouts culture has lots of room for improvement especially if the company wants to continue enjoying its current success.

    There is no real training and development program for employees or managers. Again, if Sprouts wants to continue enjoying its current success it needs to be willing to spend more on real training for employees and managers especially.

    Advice to ManagementAdvice

    Pay people what they are worth and not what you can get away with. It's embarrassing being a store level manager with a business degree and barely being able to afford living on my own. Sure we don't tell customers how little we make but we do tell our friends and family and more often than not they are disgusted to find out the truth. A lot of people have the impression Sprouts pays well, it is in your best interest to live up to those expectations. I can promise you, even though we don't tell customers about our terrible pay our friends and family surely talk and once word gets out your reputation will go the way of WalMart. Have fun with that.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    Need To Wake Up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in San Diego, CA
    Current Employee - Manager in San Diego, CA

    I have been working at Sprouts Farmers Market full-time (more than 3 years)

    Pros

    The 15% discount is good, it brings the prices down close to a regular store. Most of the employees are really great people, were just all stuck in the same boat

    Cons

    The company no longer cares about the customer or the employee since they went public and they still aren't satisfying the stock market. If Sprouts started paying!!! better and showing the employees how much they are appreciated for real not just with the occasional pizza day, the problem would start to fix itself. Happy employees means happy customers = Profit. I have been in the grocery business for many years and good pay and happy employees = profits for the company. i.e..(whole Foods) Sprouts believes that cutting hours, pay and pushing people harder and harder will fix their problem all it is doing is giving Sprouts a ridiculous turn over of employees which means that no one ever learns their job. i.e.. ( bad customer service) I could go on and on but I will stop now, I am afraid that Sprouts will not be around for as long as I had hoped. Henry's is missed.

    Advice to ManagementAdvice

    I think that Sprouts needs to wake up and listen to it's employees their not stupid some of us have been around for a wile. Start with buying grade A produce I have seen the quality of the whole produce Dept. go down since we changed to Sprouts from Henry's. Im not a Henry's lover they just did some things really good. Care about your employees and stop cutting the top pay for your managers every time the minimum wage goes up, this makes good people leave.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 3 people found this helpful  

    Human Resources Dept. in the Corporate environment leaves a lot to be desired

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Scottsdale, AZ
    Former Employee - Anonymous Employee in Scottsdale, AZ

    I worked at Sprouts Farmers Market as a contractor (less than an year)

    Pros

    The employees outside of the Human Resources department are truly wonderful, friendly and helpful. The Receptionist is friendly and very professional as well as the person in the mail room. They offer their employees free coffee and free new products including produce.

    Cons

    Training is minimal and the person who is in charge of LOA and short term disability spends her day on personal phone calls and typically ignoring her responsibilities. Unless your friends with the Secretary to the VP who spends her day gossiping with the woman in charge of LOA and short term disability who never returns phone calls which in turn becomes a burden on the receptionist.

    Advice to ManagementAdvice

    Start over with a brand new Human Resources Department and hire people who are truly vested in assisting their employees. Practice good INTERNAL customer service and definitely replace the woman who is supposed to be responsible for assisting employees on LOA and Short Term Disability and that includes the man she directly reports to. He is another truly useless person in company. He also, ignores phone calls from employees calling in about the status of their claims.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    overworked because of labor crunches

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Produce Manager in Edmond, OK
    Current Employee - Produce Manager in Edmond, OK

    I have been working at Sprouts Farmers Market full-time (more than 3 years)

    Pros

    good pay for a grocery store

    Cons

    cutting labor back after going public

    Advice to ManagementAdvice

    be kinder to those who sacrifice for you

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 3 people found this helpful  

    I work in the Deli and have been with Sprouts for over a year now.

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Deli Clerk in Mesa, AZ
    Current Employee - Deli Clerk in Mesa, AZ

    I have been working at Sprouts Farmers Market part-time (more than an year)

    Pros

    Some co-workers are very positive and fun to work with. When you have a co-worker who works as hard as you do and has a smile on their face, the job is do-able. Management listens but only if your on their "good side." Paid weekly. Flexible scheduling if you communicate your availability to the department manager several times. Pay is better than most places requiring no experience (but not by much). Reasonable discount but I still can't shop here do to the already high prices compared to my wage.

    Cons

    For the most part, I close in the deli four days a week and each day I work at Sprouts the job seems to get worse. When I first started working here, there was enough people who had the skills to get everything done AND provide great customer service. But with the way things are now, your lucky to get one of those out of us because we simply cannot do all of it alone.

    The closing shifts are very physically and mentally demanding especially when you have to get the job done twice as fast as you were trained to and the opening shift leaves the department a disaster that you have to clean up if you have the time. The smart workers left when they had the chance and now all the new people are naive, dramatic, lazy, and only do the minimum that is asked of them. And then management expects me to train and fix their performance. THAT'S YOUR JOB. I don't know exactly why the company has docked the hours, but because they did, they need to stop expecting the quality of a full staff from two people.

    The management in my store is very negative, and like all the other reviews, THERE IS A LOT OF FAVORITISM. If you want to work for sprouts, you better have your way with the words. There have been days where a co-worker of mine will bring up a concern to the store manager on duty and the manager will literally cut them off while they are talking and ask me to tell them what the issue is when I wasn't the one who needed help. That is wrong. Plus, the department as a whole has expressed how difficult the closing shifts are and yet the still have the nerve to bark at us when their are holes on the shelves because we were spending time trying to give great customer service like they told us to focus on just an hour earlier. WE CAN'T DO IT ALL. HIRE MORE HELP. In other words, expectations are way too high and unreachable with the support given. The 2nd and 4th managers at the store really do a great job but they have no power over their negative, rude superiors and department managers.

    OVERALL: The deli used to be a reasonable place to work in, but with the "remodeling" and loss of hours, the workload in the deli department is just not manageable. Store should really focus on each department one at a time to get a feel for what's really happening instead of guessing based off of complaints. The pay is not worth the work I put in now just so I can walk out of the door on time...

    Advice to ManagementAdvice

    Listen to what the employees under you have to say and help. Don't just tell us what to do, hop on board and show us you know what your talking about. Otherwise, we're not going to take orders from someone who has no experience in the department and cannot possibly set reachable expectations for the employees there. If we are not doing something right, we actually feel we cannot do it, and therefore it is your job to train us to do it right or lower your expectations. Pay attention to the work and attitude of employees, and not who was your favorite friend in high school. I know you guys work hard but you need to BACK OFF for a moment, re-group, and treat employees fairly! Please! The way it is now, the work load is becoming overwhelming and far too stressful for $9.00 an hour and you will lose many other hard workers until things get better.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

Sprouts Farmers Market Photos

Sprouts

+ Add Photo

Work at Sprouts Farmers Market? Share Your Experiences

Sprouts Farmers Market

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.