Staples

  www.staples.com
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Staples Reviews

Updated Jul 22, 2014
All Employees Current Employees Only

2.9 1,833 reviews

57% Approve of the CEO

Staples Chairman and CEO Ron Sargent

Ron Sargent

(1,005 ratings)

45% of employees recommend this company to a friend

Review Highlights

Pros
  • Good compensation provided and has a good work-life balance as well(in 42 reviews)

  • This is a decent job if you are post-high school, or need something part-time while in college(in 77 reviews)


Cons
  • Upper management had no idea what the needs of the stores needs were(in 68 reviews)

  • When "back to school" season hits there is a lot more expected from the employees(in 28 reviews)

265 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Expected

    Sales Associate/Cashier (Former Employee)

    ProsThe people I worked with are still good friends tooday

    ConsIts retail. Everything is expected.

    Advice to Senior ManagementShut down. This place is horrible

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Terrible Company

    Customer Service Representative (Current Employee) Rochester, NY

    ProsThe only good thing I can think of is the employee stock purchasing program. There is also good eye care but that's it for benefits.

    ConsThere is no room for advancement within the company. They would rather bring in managers from outside the company with no experience. Poor benefits, poor wages and even poorer wage increases a quarter is a high raise for them. Call center jobs are moving to India, Stores are closing and long time employees are being let go so cheaper employees can be brought in.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Unethical & illegal business practices

    Computer Technician (Former Employee) Newbury Park, CA

    ProsI was allowed to use my own software, as what is provided in-store is woefully inadequate.

    ConsStore Manager asked me to perform fraction of work that customer paid for on new computer setups and also gave out my personal information to a stalker. Paid fifty cents above minimum wage - not commensurate with market value of position as computer technician.

    Advice to Senior ManagementDon't ask Easy Tech Technicians to assist with selling stationary, while computers are waiting to be fixed. Educate store managers to not give out employees schedules to stalkers. Pay computer technicians percentage of income produced in their department; the disparity of what is paid and true market value is far too great.

    No, I would not recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Terrible!

    Not By Choice (Current Employee)

    ProsThere are times when they do attempt to be flexible with their employees.

    ConsThey are short changing their employees. They don't believe in adequately compensating their employees. and will do unbelievable things like provide 2 way radios and renovate stores but won't pay their employees a decent wage.

    Advice to Senior ManagementManagement should be more interested in investing in their employees, pay them a decent wage and be concerned with grooming and developing the talents of the employees they have instead of only focusing on making a quick buck. They have a lot of talent that is going to waste due to corporate greed. Staples has the potential of being a fantastic company to work for.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Mostly good people, unfortunately company has lost it's way and grasping for straws

    Manager (Former Employee)

    ProsGreat networking that can lead to future employment. They have a pretty good sales culture which you can take with you to any sales job. They are always hiring

    ConsThey run on such a small payroll during most of the year. It's impossible to get everything done. So much work delegated to only a handful of employees while the rest watch. NO cohesion between departments

    Advice to Senior ManagementManagement overworked and over stressed waiting for the final ax to fall. This company needs to find it's way or it has no chance. It's a shame because it was a great company with great direction.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Run, don't walk

    Anonymous Employee (Former Employee)

    ProsNone that I can think of. The coma only lacks any type of clear direction at this time.

    ConsUpper management is clueless as to what's going on in the field. Initiatives are designed and redesigned at a moments notice. Frankly, they're running scared due to Wall St pressures.

    Advice to Senior ManagementListen to field. They speak volumes as to the true state of the organization. Return your bonuses as a step in the right direction of calming an uneasy staff. The feeling of being threatened with your job is beginning to be demoralizing.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Just another money-hungry corporation

    Anonymous Employee (Former Employee)

    ProsFlexible part-time work, that's it.

    ConsNot worth the time or experience.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    They don't issue easy buttons to managers

    General Manager (Current Employee) Nashville, TN

    ProsI was super pumped to become a General Manager for Staples. I found the company charming with their
    CORE VALUES". I'm not much on paperwork and the good news is.... they rarely follow up on stuff like this.

    ConsThe expectations for General Managers are ridiculous. While on one hand they would like us to be in the office doing a million reports, on the other they don't give us hours to keep our team up to date on training, receive and work truck or complete the laundry list of "tasks" that are given, and are rarely followed up on. The new directives change from day to day.

    Advice to Senior ManagementI have worked for much larger companies then Staples. I have never been asked to do so much with so little then given additional tasks on top of that only for upper management to decided those tasks may or may not be needed weeks later. What you are asking of people does not provide a healthy work environment. In addition to that I have never worked with a less professional District Manager then the one I currently have. Managers in my district are must to afraid of speaking up or speaking to each other because he has them all played against one another and speaks poorly about other managers to other managers. I have never worked with a less professional human.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Attempts to stay relevant

    Regional (Current Employee)

    ProsGreat people , great associates

    ConsChanges in retail forcing business adjustments but never spend the money to train and execute

    Advice to Senior ManagementInvest in your employees

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    OK for a first job or college student

    Resident Easy Tech (Current Employee) Bullhead City, AZ

    ProsIf you took this job because their were no jobs in your customary occupation, then maybe that is a "pro", but other than that this place sucks.

    Cons-low pay
    - not enough hours
    -management wanting you to sell customers crap they don't need (and what's the incentive? they don't pay commissions)

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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