Starbucks Reviews

Updated April 22, 2015
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2.0
533 Reviews
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Starbucks Chairman, President, and CEO Howard D. Schultz
Howard D. Schultz
293 Ratings

533 Employee Reviews

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  1. Low pay high stress

    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Starbucks full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Free drinks during shift,

    Cons

    Over worked you, low pay

  2. Going down hill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Supervisor in Phila, PA
    Former Employee - Shift Supervisor in Phila, PA

    I worked at Starbucks full-time (More than 5 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Brand marketing is everywhere on social media. It keeps the company youthful.

    Cons

    The focus is no longer just coffee. There is too much expected of the employees and the compensation doesn't match.

    Advice to Management

    Get back to focusing on coffee, remember that was what plummeted the stock price before in 06. Be prepared for a possible backlash for stepping to far away from coffee/espresso.

  3. Barista

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Starbucks full-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good benefits, flexible hours, some trustworthy staff that understands the need to reach the highest levels of success.

    Cons

    Favoritism, lack of communication from management, "do as I say, not as I do" management attitudes.

    Advice to Management

    Hire management that cares to see their employees excel. Not just ones that feel because they've made it somewhere that however anyone else gets to success is their business and problem.

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  5. Senior Application Developer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Application Developer in Seattle, WA
    Former Employee - Senior Application Developer in Seattle, WA

    I worked at Starbucks full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Starbucks Brand, Huge IT landscape

    Cons

    Unprofessional environment, even at the lower levels of the IT department. you have to be a YES man. Seniority in the company counts than skills. Since most of the IT folks works under the cloud of H1B sponsorship from the company, hence the environment is more of a master/slaves; than a professional IT environment.

    Advice to Management

    None. You can't wake up a person, who is pretending sleeping.

  6. Great Company, Bad Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista in Richmond, VA
    Current Employee - Barista in Richmond, VA

    I have been working at Starbucks part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Free drinks while working, awesome co-workers, free coffee beans each week, better pay than some places. Can be a friendly, relaxing atmosphere occasionally.

    Cons

    HORRIBLE MANAGEMENT. I literally had the worst boss I've ever had here. She's relatively new to managing and literally does not care about the happiness or satisfaction of her employees- all she cares about is corporate regulations and guidelines and looking good to her own superior. She's basically caused all the best employees (who have been with Starbucks longer than she has) to quite and leave and has made most of the new people follow through, so turn-around rates are ridiculously high.
    Literally the worst boss I've ever worked under.

    With that said, the company itself isn't always horrible, it really just depends on who your SM and DM are and how they treat their employees. Also, like most customer service jobs, you have good days and bad days along with good customers and bad ones.

    Weekends at my store were ridiculous, so everyone left in a pretty bad mood as the shift ended.

    Advice to Management

    Actually show that you care about employees. When you say "Oh I really appreciate you! You're doing so well! Etc." And then essentially treating them like crap and making them all miserable over silly stuff doesn't really show that you care. Words mean nothing if they're not put into action. Don't tell us we're appreciated, make us FEEL like we're appreciated. Or get another job and let someone who actually knows what they're doing take over.

  7. Very hectic and bad pay.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Starbucks

    Pros

    You get free coffee.

    Cons

    Rude and mean customers.

  8. Once upon a time a great employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Starbucks Store Manager in Houston, TX
    Current Employee - Starbucks Store Manager in Houston, TX

    I have been working at Starbucks full-time (More than 8 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Great insurance, good benefits and vacation

    Cons

    Low pay and very difficult to get more money

    Advice to Management

    Run the South Centeral region like the rest of the company

  9. Mediocer wish for better management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Starbucks Atlanta Hartsfield Airport in Atlanta, GA
    Former Employee - Starbucks Atlanta Hartsfield Airport in Atlanta, GA

    I worked at Starbucks

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Free drinks and great atmosphere

    Cons

    Did not get certified as barista

    Advice to Management

    train all employees

  10. Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager in Houston, TX
    Current Employee - Assistant Store Manager in Houston, TX

    I have been working at Starbucks

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Coworkers make your day everyday

    Cons

    They pay is not enough

  11. UGH. Don't work here if you want to pay your bills.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista - Starbucks in Philadelphia, PA
    Former Employee - Barista - Starbucks in Philadelphia, PA

    I worked at Starbucks

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The people that you work with are, for the most part, really great. That depends on your manager who was AWESOME. I loved her and I loved the people she hired. The reason I stayed in the job so long was because of the people I worked with.

    Cons

    Awful pay. Like super crappy. I'd recommend to a college or high school student. But the amount of stress and responsibilities are not rational to the amount of crappy pay. Oh and they roll out new business tactics that make you feel like a machine. And they don't give a crap how you feel about them. ALL the new stuff about raises, college tuition, and that nonsense race relations is just for media attention. You can get a better job, with better pay, and equally good benefits elsewhere.

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