Starbucks Reviews

Updated March 29, 2015
1426 reviews filtered by
  • Any Location
  • Any Job Title
3.0
1,426 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Starbucks Chairman, President, and CEO Howard D. Schultz
Howard D. Schultz
3,805 Ratings

1,426 Employee Reviews

Sort: Popular Rating Date
  1. Good until it isn't anymore!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor in Burbank, CA
    Current Employee - Shift Supervisor in Burbank, CA

    I have been working at Starbucks full-time (more than 8 years)

    Pros

    Flexible hours, good health benefits, ability to work close to home.

    Cons

    Being a partner of 10 years as a Shift Supervisor, I found that the likeliness of being able to promote from within to be diminished. Often times, outside management will be brought in to "have new blood", but ultimately causing frustration and turnover in stores.

    Advice to ManagementAdvice

    Pay attention to talent in the company and encourage growth. Higher wages.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Scottsdale, AZ
    Current Employee - Store Manager in Scottsdale, AZ

    I have been working at Starbucks

    Pros

    Free coffee
    Great medical
    Good 401k

    Cons

    Constant turnover
    A lot of babysitting
    not enough labor to get the job done
    pay is low

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3. Great Company. The Benefits are Great and the Friendships last forever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Starbucks

    Pros

    The partners, the free coffee and gold card benefits.

    Cons

    The hours and upper management.
    The pay.

    Advice to ManagementAdvice

    Survey the partners on their store management for a review

    Recommends
    Neutral Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Barista

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Starbucks

    Pros

    Customers are great and it's rewarding

    Cons

    Management is not always great

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful

    I worked at Starbucks

    Pros

    A very competitive health, stock, and 401k plan, also good PTO

    Cons

    If you have an issue, expect complaints to be shared with your manager and that you will lose pretty much any dispute.

    Advice to ManagementAdvice

    Find a better way to promote from within, actual career paths that can lead to promotions. Empty promises of a PDP are nothing when they produce nothing to high performing partners

  7. 1 person found this helpful

    Depends who you work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager Operations Consultation in Seattle, WA
    Former Employee - Manager Operations Consultation in Seattle, WA

    I worked at Starbucks full-time (more than 8 years)

    Pros

    Great Brand recognition. Interesting work. Innovation all around. Fast paced. Good people

    Cons

    Good luck if you don't drink the coolaid. Tough place to challenge direction. Decisions are difficult to make at an individual level. Chaotic, and senior ranks take advantage of the crazy dedication partners have. It can feel like a cult.

    Advice to ManagementAdvice

    Don't forget to your customers. It's been a long time since you've had a hit.
    Foster an environment that actually allows people to grow. Pull people up, don't squash them down. Create upward mobility. You have great people.
    Oh and on a team where you lay off 7 partners, don't have four of them be minorities and then go off talking about racial equality.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. Good part-time job if you're a student

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista - Starbucks in Naperville, IL
    Current Employee - Barista - Starbucks in Naperville, IL

    I have been working at Starbucks

    Pros

    Starbucks provides you with health insurance and gives you a start on setting aside for retirement.

    Cons

    Limited hours, either understaffed or overstaffed, working drive through also adds to stress

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. Fast paced or nothing.

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Starbucks

    Pros

    -Free Coffee Drinks
    -Product discounts
    -Free weekly bag of coffee
    -getting to try new products before the public.

    Cons

    -Very fast paced
    -Bad if you have anxiety
    -Customers with absurd expectations.

    If you have any sort of anxiety turn away.

    Advice to ManagementAdvice

    Management wants to be fair... but from my personal experience, it's like a robot trying to emulate empathy... there's a forced kind of care.

    Recommends
    No opinion of CEO
  10. Like any other job, but not really

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista in Charlotte, NC
    Former Employee - Barista in Charlotte, NC

    I worked at Starbucks full-time (more than a year)

    Pros

    benefits, awesome customer connections, making beverages, potential for growth

    Cons

    change in management, change in the way things were run, sometimes hard to get time off

    Advice to ManagementAdvice

    recognize employees more for great work

    Recommends
    Positive Outlook
    No opinion of CEO
  11. Totally Depends on Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor in Dayton, OH
    Current Employee - Shift Supervisor in Dayton, OH

    I have been working at Starbucks

    Pros

    Insurance is great and I love the coffee house atmosphere. You meet some really great people!

    Cons

    Pay is typical retail horrible. Management can be awful depending on how involved your District Manager is.

    Advice to ManagementAdvice

    Get more input from baristas before any crazy PR campaigns.

    Recommends
    Positive Outlook
    No opinion of CEO

Work at Starbucks? Share Your Experiences

Starbucks

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.