Starbucks Reviews

Updated August 30, 2015
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Starbucks Chairman, President, and CEO Howard D. Schultz
Howard D. Schultz
932 Ratings

Pros
  • Excellent benefits even for part time employees (in 452 reviews)

  • You also get to enjoy a nice perk of receiving a free pound of coffee or tea each week (in 230 reviews)

Cons
  • No existence of work life balance (in 131 reviews)

  • District managers in the Dallas area are amazingly susceptible to engaging in this gossip - it would be comical if it weren't just sad (in 140 reviews)

More Pros and Cons

1,765 Employee Reviews

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  1. Shift Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Supervisor in Chicago, IL
    Former Employee - Shift Supervisor in Chicago, IL
    Doesn't Recommend
    Neutral Outlook

    I worked at Starbucks full-time (More than 3 years)

    Pros

    great baristas to work with:)

    Cons

    Managers don't really help

    Advice to Management

    Have managers contribute more to the team


  2. Great perks, poor management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in College Station, TX
    Former Employee - Barista in College Station, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Starbucks (More than 3 years)

    Pros

    The benefits, free coffee, and vibes are great! You also get stock which is awesome. Great company to work for and have on your resume.

    Cons

    The tips are poor because it's cash only, not on cards. The management is poor and the facilities are not up to quality standards.

    Advice to Management

    Need to create an environment that employees want to be in. Management must follow Corporate Starbucks drink, quality, cleanliness, and attitude standards so that employees will do the same.


  3. Pretty good Student Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista - Starbucks in Bethesda, MD
    Former Employee - Barista - Starbucks in Bethesda, MD
    Recommends
    Positive Outlook

    Pros

    Hours are relatively flexible. weekend shifts are pretty easy. Free coffee, lunch and pound coffees.

    Cons

    I had to work even during federal holidays and adverse weather conditions. It is physically exhausting because you have to stand all day. Bad shift supervisor = Bad working experience. My shift supervisor smoked week during his breaks and made me work hours after clocking out. Manager did not take any serious actions when I complained.

    Advice to Management

    Please promote baristas who qualify to become a shift supervisor , not based on number of years they've worked.


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  5. Barista

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista - Starbucks in McKinney, TX
    Current Employee - Barista - Starbucks in McKinney, TX
    Recommends
    Positive Outlook

    I have been working at Starbucks part-time (More than a year)

    Pros

    AMAZING benefits for part-time employees and their families. I am required to work a minimum of 20 hours per week in order to maintain eligibility for insurance. Stock options, 401K, very affordable medical, dental, and vision coverage, and the option to go to school for FREE via ASU online. Currently, you must work for Starbucks for 6 months before you are eligible for benefits.

    Cons

    Pay sucks, but refer to benefits. Some store managers and supervisors are great, some are terrible. It's a mixed bag of management skills and styles, as is any job in food service.

    Advice to Management

    Offer more training to management and supervisory staff. TALK to the hourly baristas for feedback on management.


  6. Cool

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shifty in Chicago, IL
    Current Employee - Shifty in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks (More than 10 years)

    Pros

    Great Fun Benefits Connections Flexibility Free coffee Friends.

    Cons

    Management Corporate BS Mean people Mean DM's Bad partner development Turnover Gossip

    Advice to Management

    Do better


  7. Shift Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista/Shift Supervisor in Rockville, MD
    Former Employee - Barista/Shift Supervisor in Rockville, MD
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Starbucks full-time (More than 3 years)

    Pros

    Free coffee and drinks. A lot of insurance stuff for people with 20 hr work week.

    Cons

    Constantly being under fire to do more when you're already going full speed. Weird brutal schedule. Closing at 9-10 pm then opening at 4am. Forget about sleep or a life.

    Advice to Management

    If you close you shouldn't open the next day. I did that all week close open close open it almost ruined my health my marriage and made any kind of life impossible. Worse yet a lot of workers are students who get priority over you. They have class so that means because your 25 and married you can go days without sleep but they can't miss class. Equal fair schedule and giving everyone's availability respect.


  8. It's fine

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Starbucks full-time (More than 10 years)

    Pros

    its what you make of it..hire enough people and you won't stress and over work..good vacation given

    Cons

    its retail food service. Enough said

    Advice to Management

    This is a billion dollar company..share the wealth with the store manager..stop romancing us with culture..we are bought in..we just want to be paid.


  9. Not bad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Starbucks part-time

    Pros

    Coworkers, team building, free coffee, flexible hours, great benefits, can be really fun

    Cons

    Low pay even for long-time employees, poor upper management, constant turnover

    Advice to Management

    Appreciate your employees that have been with the company for a long time. Don't just hire new people because you can pay them less.


  10. Barista

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Starbucks-Barista in Fenton, MO
    Former Employee - Starbucks-Barista in Fenton, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Starbucks part-time (Less than a year)

    Pros

    Free coffee, great co-workers, meet some great customers that you get to know well and nice benefits for part-time employment. I had a great store manager at my store and the majority of the Leads were great as well. One however seemed to have it out for me for some reason.

    Cons

    Constantly changing daily operations procedures within the stores. When I started there was one way to do things then it changed two more times within the four months I worked there.

    Advice to Management

    Start out higher than minimum wage. This is very fast paced and you must quickly learn how to create a very large menu of espresso drinks. Get a better computer software system. It was constantly messing up.


  11. Great opportunities

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    Pros

    Great benefits, made my own schedule

    Cons

    Absolutely no work life balance. Even when I was off, I was still responsible and if supervisor called out, I was plan B! Horrible



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