Starbucks Reviews

Updated July 6, 2015
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3.0
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Starbucks Chairman, President, and CEO Howard D. Schultz
Howard D. Schultz
872 Ratings

Pros
  • Excellent benefits even for part time employees (in 452 reviews)

  • You also get to enjoy a nice perk of receiving a free pound of coffee or tea each week (in 230 reviews)

Cons
  • No existence of work life balance (in 131 reviews)

  • District managers in the Dallas area are amazingly susceptible to engaging in this gossip - it would be comical if it weren't just sad (in 140 reviews)

More Pros and Cons

1,635 Employee Reviews

Sort: Popular Rating Date
  1. Sales Associates

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Berkeley, CA
    Former Employee - Sales Associate in Berkeley, CA

    I worked at Starbucks part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    You do get discount on the drinks and goods.

    Cons

    It does get super busy and it's usually understaffed. Too much work for the pay.


  2. Not as great as people think

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in San Francisco, CA
    Current Employee - Barista in San Francisco, CA

    I have been working at Starbucks full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Cool people to work with, great regulars
    Free lb of coffee per week
    Free drinks during shift

    Cons

    Limited take-home cash earnings; you get paid close to min wage & they like to cut hours, so you never get as many hours as you need. Most people have 2nd jobs

    Advice to Management

    Do what you say and care for your partners, pay a living wage. Most companies give the same benefits now (the health care at 20 hours, the stock options, the free drink/food). So you can't say you give great benefits anymore since they are almost standard now.


  3. It's a job.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Starbucks part-time

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Excellent benefits for comparable employers.

    Cons

    You are just a number within a corporation.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Barista/Barista Trainer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Starbucks full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The health insurance, flexible hours, friendly co-workers, meeting new people, getting tips, feeling like family with your co-workers at your store and others, the regular customers who are genuinely interested in you.

    Cons

    Low pay for the amount of work esp if you go into a Shift-manager or Shift Supervisor role, sometimes getting the hours you need is hard and unpredictable

    Advice to Management

    Pay your employees more, they are the backbone of this company, give us more labor to schedule the amount of people we actually need instead of what that computer system thinks we need. Give us the ability to ban abusive customers who frequent the store. Better communication between high level management and the baristas, we never know whats going on.


  6. Easy interview annoying job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barrrrrista in East Brunswick, NJ
    Former Employee - Barrrrrista in East Brunswick, NJ

    I worked at Starbucks part-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Free coffee, friendly staff, friendships that last forever

    Cons

    Constantly busy, constant busy work, annoying management


  7. Siiiiiiigh

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in Sacramento, CA
    Current Employee - Barista in Sacramento, CA

    I have been working at Starbucks full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good benefits, if you can hang around for them. Unlimited free drinks and free coffee to take home. Stock options are trickier though.

    Cons

    Starbucks has a cult status company culture that fully absorbs many of its employees to the point that they don't realize how much energy they are spending for such little pay


  8. Good for Part-Time compared to others

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Lead/Barista in El Monte, CA
    Current Employee - Shift Lead/Barista in El Monte, CA

    I have been working at Starbucks part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The only company I have ever worked for, they offer good benefits compared to their competitors ie; Panera, Mcdonalds, Corner Bakery. Pay over minimum wage, free pound of coffee a week, free drinks during shift, plus employee discount. Usually coworkers are upbeat or can be the mean girl type

    Cons

    This thing called "playbook". Basically how Starbucks determines how many baristas should work at a given time. Results in under staffing, has caused Starbucks to move away from focusing on the customer and more on metrics. It is wearing out store personnel for sure.

    Advice to Management

    Get rid of playbook.


  9. Good Company

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Starbucks

    Pros

    Good Company to work for

    Cons

    didn't like management at airport


  10. Good Benefits, Great People

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Starbucks full-time

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    constantly changing work environment so you never get bored, great co-workers, free/discounted coffee, great medical benefits, flexible schedule

    Cons

    very little time for proper training, poor communication, very physically demanding, partners often feel ignored/underappreciated

    Advice to Management

    ask for anonymous feedback from employees at different locations and make changes accordingly


  11. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Manager in Woodbury, MN
    Former Employee - Shift Manager in Woodbury, MN

    I worked at Starbucks full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great culture and benefit eligibility, team work. Every day is different, flexible schedule.

    Cons

    Pay is not as high as how hard the work entails.

    Advice to Management

    To be aware of employee work and life balance.



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