Starbucks
3.7 of 5 4,192 reviews
www.starbucks.com Seattle, WA 5000+ Employees

Starbucks Reviews in Washington, DC

Updated Jun 9, 2014
All Employees Current Employees Only

3.7 80 reviews

                             

77% Approve of the CEO

Starbucks Chairman, President, and CEO Howard D. Schultz

Howard D. Schultz

(53 ratings)

79% of employees recommend this company to a friend
14 Employee Reviews Back to all reviews
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    Mediocre

    Barista (Former Employee)
    Rockville, MD

    ProsThe training that they did was pretty good and they use decent equipment

    ConsLots of memorization and quick paced sometimes not enough people on shifts or stock running out during busy times

    No, I would not recommend this company to a friend

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    Fun but tiring

    Barista (Current Employee)
    Arlington, VA

    ProsFree coffee, flexible hours, more than minimum wage salary

    Conslong hours of standing and rude customers

    Advice to Senior ManagementBe nice to employees

    Yes, I would recommend this company to a friend

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    Great experience

    Shift Supervisor (Former Employee)
    Potomac, MD

    ProsBenefits, training, colleagues, customers, compensation, location

    ConsHours, no room for growth

    Advice to Senior ManagementListen to your baristas when they have great ideas!

    Yes, I would recommend this company to a friend

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    Great Benefits!

    Store Manager (Former Employee)
    Washington, DC

    ProsDiscounts
    Early hours
    Customers become friends
    Company gives back to the community

    ConsLong hours
    Not enough labor hours to support manager
    upper management is operates like a click -- not test worthy (one particular DM not all)
    High turnover of managers and DM

    Advice to Senior ManagementThis company promotes a open door policy -- however, it only applies to the barista thru Store Manager. The company does not take feedback about District Managers and up. The only time something is done is when the upper manager is not making the numbers.

    Yes, I would recommend this company to a friend

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    Overworked and unappreciated

    Barista - Starbucks (Former Employee)
    Washington, DC

    Pros-Benefits. Those alone were worth the cost of admission.
    -Free pound of coffee every week. I ended up with so much excess, I was giving it away.
    -Potential for a flexible schedule- very dependent on your supervisor, but the potential is there.

    Cons-Insanely busy, and never enough staff to adequately handle rushes.
    -Customers are either so intimidated by the menu they hold everything up for 10+ minutes, or treat you like dirt.
    -The last iteration of the "cadence" you're supposed to follow while making drinks requires 3+ people to perform correctly. I understand Starbucks is interested in saving our wrists, but at a certain point, we need to put customer fulfillment over every aspect of personal comfort.
    -Attempting to get time off can be like pulling teeth. I frequently had to plan my social life 1+ months in advance. Even worse was attempting to get medical leave.

    Advice to Senior ManagementStop treating "partners" like morons/taking over our entire lives- we do have things other than Starbucks to consider.

    No, I would not recommend this company to a friend

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    Good for college students

    Barista (Current Employee)
    Germantown, MD

    Prosbenefits, discounts and flexible schedule

    Consa lot of employee drama

    Advice to Senior Managementquit

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    Its a decent job for PART-TIME.

    Barista (Current Employee)
    Manassas, VA

    ProsMeet alot of interesting people. Always fun working with staff.

    ConsStanding on your feet all day. Get very tired of making the same drinks

    Advice to Senior ManagementPay your employees more money.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    The cleanest dirty shirt

    Barista (Current Employee)
    Washington, DC

    ProsFree drinks all the time. Free 1lb of coffee per week. Some fellow Barista's are great company. Looks better on the resume than if you worked at McDonald's. I guess employers might have a better connotation with the guy giving you your yuppie drink than the guy frying up burgers.

    ConsSweeping floors, mopping floors, cleaning bathrooms, cleaning dishes. 60% of customers are really nice. 20% are emotionless. 20% are rude. That 20% sometimes ruins your day or at least the next three customers and affects your behavior towards the 60% of decent customers. People who handle food and drinks should not be expected to handle toilet cleaning duties as well as the other hazardous cleaning chemicals they demand you use, even with sub-par cleaning protective gloves. If it says in the back of the cleaning solution "if skin contacts skin, rinse for 20 minutes', I'm pretty sure that that's pretty hazardous. Gloves can't cover everything. People paid 9 dollars an hour don't really care for other people's hygiene, so I really doubt tongs and can-tines and carafes are really cleaned that well. It's constant standing with no down time, only a 10 minute break per shift and a 30 minute lunch break that is unpaid and mandatory if you work more than 6 hours in the shift.

    Advice to Senior ManagementContract some outside janitorial staff.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great except they need to watch managers

    Shift Supervisor (Former Employee)
    Cabin John, MD

    Pros-great benefits
    -ability to move up
    -support team
    -tips

    Cons-finding shift cover
    -very important to know company rules
    -store managers can get away with just about anything

    Advice to Senior ManagementWatch what your managers are doing more closely.

    Yes, I would recommend this company to a friend

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    Worked a job, got tired and left.

    Anonymous Employee (Former Employee)
    Washington, DC

    ProsIt's a job. There's not much to it. You come in and do time and get money. What do you expect?

    ConsManagement won't really listen to you. You have to do stupid things that don't make sense business wise. Nothing unexpected.

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Glassdoor is your free inside look at Starbucks reviews and ratings in Washington, DC — including employee satisfaction and approval rating for Starbucks CEO Howard D. Schultz. All 14 reviews posted anonymously by Starbucks employees.