Starbucks Reviews

Updated April 23, 2015
27 reviews filtered by
  • Washington, DC Area
  • Any Job Title
3.0
27 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Starbucks Chairman, President, and CEO Howard D. Schultz
Howard D. Schultz
11 Ratings

27 Employee Reviews

Sort: Popular Rating Date
  1. Barista

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista in Fairfax, VA
    Current Employee - Barista in Fairfax, VA

    I have been working at Starbucks part-time (Less than a year)

    Pros

    Most of the partners are very nice and helpful, willing to teach if your are eager to learn. They will let you try different kinds of duties to explore your strengths.

    Cons

    Working hours. Some of the store open at 5:00am and that means you need start working at 4:15am. And you would not able to leave before 11:00pm if your were scheduled at PM shift.

  2. Store manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Falls Church, VA
    Former Employee - Store Manager in Falls Church, VA

    I worked at Starbucks full-time (More than 10 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Full tuition reimbursement with ASU online, free food item and beverages when you work. It can be enjoyable with the right team and district manager. Company really wants to help partners become better and challenges you to do so. As far as retail managent goes, the pay seems above avg.

    Cons

    It's retail management but with a huge cleanliness and foodsafety element. It's a taxing, stressful job. You have to ask a lot of your employees and to meet all expectations everyone has to work their but off. Always need to get shifts covered and taking a vacation is an illusion. As far a retail managent it seems ok but in general it sucks.

  3. store manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Starbucks Store Manager in Waldorf, MD
    Former Employee - Starbucks Store Manager in Waldorf, MD

    I worked at Starbucks

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Bonuses, free drinks, great customers

    Cons

    Constant change corporate rules insane

    Advice to Management

    I started as a barista and in three yrs I became a store manager

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. The work environment is most of the time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista in Washington, DC
    Current Employee - Barista in Washington, DC

    I have been working at Starbucks

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The best part of working at Starbucks is the benefits. They offer health insurance death insurance disability insurance and 401k, which I have all of. The tips are ok if it's not slow. The people I work with are fun but we all have our ups and dosns

    Cons

    The worst part of working at Starbucks is the customers they will have an attitude if they don't get what they want, the pay is not worth it we should be getting paid at least 12 a hour. Standing for hours and not get treated like a person is bad these white people think they are superior but they are just crash heads.

    Advice to Management

    The batista hourly pay should be 12 a hour and let us get a paid lunch

  6. Shift Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Supervisor in College Park, MD
    Former Employee - Shift Supervisor in College Park, MD

    I worked at Starbucks part-time (More than a year)

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    Social Environment
    Fast Paced Work
    Great Customers

    Cons

    Too many managers trying to manage each other.

  7. Depends on you...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Starbucks Shift Supervisor in Gaithersburg, MD
    Current Employee - Starbucks Shift Supervisor in Gaithersburg, MD

    I have been working at Starbucks full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Requesting time-off was relatively simple and within less than a year I was promoted from Barista to Shift Supervisor. Some of the fellow baristas are fun to work with and really make the experience better if they equally work hard with you to accomplish your daily tasks. You hardly get bored...there is ALWAYS something you can be doing. And the additional tips make all your hard work worth it when the customers show their appreciation.

    Cons

    Starbucks puts the customer FIRST ALWAYS. Therefore, even if there are policies in place they are frequently thrown aside to make the customer happy. Many unpleasant customers to deal with. Management is awful--from scheduling to a store manager that was late EVERYDAY to a district manager that changed policy all the time...it sucks. Training was lacking.

    Advice to Management

    Be on time...be the example for your coworkers. Follow through with training of ALL employees to ensure everyone is creating drinks the proper way. Learn how to schedule--too many times one or two of our baristas was over worked and stresses but afraid to speak up. Lastly, stay consistent.

  8. Coffee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista in Washington, DC
    Current Employee - Barista in Washington, DC

    I have been working at Starbucks full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The food is good and the people are nice

    Cons

    The food and drinks are a little over priced

    Advice to Management

    Give employees paid lunch and more vacation time

  9. Bittersweet

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Shift Supervisor in Washington, DC
    Current Contractor - Shift Supervisor in Washington, DC

    I have been working at Starbucks as a contractor (More than 5 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    The Schedule is flexible. The benefits are great.

    Cons

    A lot of the upper management have no interest in teaching the partners about coffee and what it means to work for starbucks

    Advice to Management

    hire within; Listen more to what the partners have to say. Get back into the real reason this company was started, other than to make money

  10. Overutilized, underappreciated.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Supervisor in Fairfax, VA
    Former Employee - Shift Supervisor in Fairfax, VA

    I worked at Starbucks full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Coffee, ability to give proper customer service

    Cons

    Constant repetitive music, ever increasing responsibilities without incentive, MICROMANAGEMENT (the job is quite simple but your manager will try to dictate how you approach EVERY SINGLE TASK)

    Advice to Management

    Respect your coworkers, don't expect them all to want to move up the corporate ladder.

  11. Decent Company for High School & College Students

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista in Rockville, MD
    Former Employee - Barista in Rockville, MD

    I worked at Starbucks full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Coworkers and entertaining customers make it a great work environment. This place also has flexible work hours.

    Cons

    Management, early work hours, and the low pay can make this job seem stressful and endless.

    Advice to Management

    Manager and DM's, if they are good, will go along way to address issues and improving the work environment. If not, it will be uncomfortable to work here.

Work at Starbucks? Share Your Experiences

Starbucks

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.