Starbucks

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  www.starbucks.com

Starbucks Reviews in Washington, DC

Updated November 11, 2014
Updated November 11, 2014
4,979 Reviews
3.7
4,979 Reviews
Rating Trends

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Starbucks Chairman, President, and CEO Howard D. Schultz
Howard D. Schultz
3,376 Ratings

Review Highlights

Pros
  • The best part of working there were the benefits offered to part time employees (in 442 reviews)

  • You also get to enjoy a nice perk of receiving a free pound of coffee or tea each week (in 221 reviews)


Cons
  • Work-life balance is nearly impossible to achieve until you've gained experience (in 128 reviews)

  • While I was with the company, there was a huge turnaround with district managers (in 135 reviews)

More Highlights

43 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Shift Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Supervisor in Washington, DC
    Former Employee - Shift Supervisor in Washington, DC

    I worked at Starbucks part-time (more than 3 years)

    Pros

    Great environment, great benefits !

    Cons

    Standing up too long, not being able to get breaks when needed.

    Advice to ManagementAdvice

    Need to add more on the spot awards ! A lot of people work hard, and most goes unnoticed, or Shifts dont have the power to reward them.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Opportunities For Growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista in Fairfax, VA
    Current Employee - Barista in Fairfax, VA

    I have been working at Starbucks full-time (more than an year)

    Pros

    Starbucks is evolving into a company that focuses on its employees and their satisfaction with the job. The company is also taking active measure to ensure that each employee is getting the benefits that they deserve. You get to meet awesome people which is an added bonus.

    Cons

    It's customer service, and we all know what a challenge that can be. Salary for the workload isn't amazing, considering other places (however benefits are better as far as I'm aware).

    Advice to ManagementAdvice

    The education plan Starbucks has incorporated is excellent for those who are still working on an undergraduate degree, however a lot of employees who already have a bachelors would like to see a program that benefits them to continue their education, myself included. Also, being able to express your individuality while maintaining a professional demeanor is very crucial to job satisfaction. I would like to see the company encourage their employees to express themselves at work.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista, Shift Supervisor in Springfield, VA
    Current Employee - Barista, Shift Supervisor in Springfield, VA

    I have been working at Starbucks part-time (more than an year)

    Pros

    Good benefits even for part time partner. Free coffee every week. A good way to meet some very interesting people.

    Cons

    It can be extremly stressfull at times. Very hard work if you choose to do it right. Very early shifts.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Made espresso and other coffee drinks for people while trying to provide an excellent customer experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista - Starbucks in Reston, VA
    Former Employee - Barista - Starbucks in Reston, VA

    I worked at Starbucks part-time (more than 3 years)

    Pros

    They provide a box of tea or one pound bag of coffee per week. Not sure if they do currently, but at the time allowed people who worked a minimum of 20 hours to be eligible for benefits. Also give employees stock options. Both of the stores I worked in had good atmospheres and good customer rapport.

    Cons

    It can get very fast paced and the customers can be very demanding. Also, could not call off work if you did not have anyone to cover your shift. In that way it was a bit inflexible.

    Advice to ManagementAdvice

    My last manager was part of the reason I left. He wanted people to constantly maintain a level of energy and excitement that was somewhat unrealistic. I had been with the company for four years and always showed up to do my job, even on days that I had other matters to take care of.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Great Wxoerince

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista - Starbucks in Woodbridge, VA
    Current Employee - Barista - Starbucks in Woodbridge, VA

    I have been working at Starbucks part-time (more than an year)

    Pros

    Good experience, meet a lot of cool people

    Cons

    Not paid enough for work load

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Shift Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Starbucks Shift Lead in Stafford, VA
    Former Employee - Starbucks Shift Lead in Stafford, VA

    I worked at Starbucks full-time (less than an year)

    Pros

    They are great with working with your schedule if you have school or children.

    Cons

    The expectations for the shift supervisor and the pay do not match. They pay is not enough, specially if you have to close or open.

    Advice to ManagementAdvice

    A shift differential would be nice since leads aren't getting any cut of the tips.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista in Washington, DC
    Current Employee - Barista in Washington, DC

    I have been working at Starbucks part-time (less than an year)

    Pros

    Great benefits
    Friendly partners
    Fast paced enviornment

    Cons

    Unpredictable hours
    Hard to make a living wage
    Can get exhausting if introverted

    Advice to ManagementAdvice

    Better compensation would make this work nirvana. I LOVE this company and am actually depressed about having to leave if I can't move up soon.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    It was a great experience that allowed me to strengthen my customer service skills.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista in Washington, DC
    Former Employee - Barista in Washington, DC

    I worked at Starbucks full-time (more than an year)

    Pros

    Great company to work for.
    Wonderful atmosphere
    Fast paced work load with some downtime for cleaning

    Cons

    Nothing bad to say about the company

    Advice to ManagementAdvice

    Keep up the good work and make sure to spread the word about the benefits of working at Starbucks

    Recommends
    Approves of CEO
  10.  

    Great for learning experience with a large corporation and fast paced environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista - Starbucks in Rockville, MD
    Former Employee - Barista - Starbucks in Rockville, MD

    I worked at Starbucks full-time (more than an year)

    Pros

    Great perks - free pound of coffee or box of tea each week. Worked at 2 stores and liked all employees. Helped build my work ethic.

    Cons

    It's a tiring job, definitely not a job for those who aren't good with people.

    Advice to ManagementAdvice

    I think employees should always be allowed to have free drinks, not just an hour before, during and an hour after your shifts.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Pretty good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista in Quantico, VA
    Current Employee - Barista in Quantico, VA

    I have been working at Starbucks part-time (more than an year)

    Pros

    Work is great when you have a good team to work with. Customers, in my experience, have been absolutely fantastic. If I wasn't in love with them so much I would have quit due to my current experience of team members.

    Cons

    When you work with a sour team, work can get stressful and unbearable.

    Recommends
    Positive Outlook
    Approves of CEO

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