Starcom USA

  www.starcomusa.com
  www.starcomusa.com

Starcom USA Reviews

125 Reviews
3.2
125 Reviews
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Starcom USA CEO Lisa Donohue
Lisa Donohue
28 Ratings

Review Highlights

Pros
  • Good training program to learn the fundamentals of media (in 14 reviews)

  • Decent work-life balance if you are on the right team (in 6 reviews)


Cons
  • This depends on what account you're on but the work-life balance can be awful (in 17 reviews)

  • Long hours, difficult to maintain healthy work-life balance, below industry compensation package (in 20 reviews)

More Highlights

10 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    There is a reason it is a revolving door

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Starcom USA full-time (more than an year)

    Pros

    You will learn about media planning and buying, lots of vacation, abundance of free meals/events/gifts/etc

    Cons

    - Most teams are under-staffed and combined with demanding clients leads to long hours
    - Low pay
    - Little consideration of career objectives by management
    - Few instances of talent development of the lower levels
    - It seems like the people that others don't like to work with are those getting promoted; also process for promotion is not clearly defined and seems political
    - Company is losing more clients than it is gaining

    Advice to ManagementAdvice

    Take some time to listen to the career objectives and desires of your employees and also ensure what is be preached at the VP level is being filtered down to the Director/AD level. There is a huge disconnect.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Horrible place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Media A in Chicago, IL
    Former Employee - Media A in Chicago, IL

    I worked at Starcom USA full-time (less than an year)

    Pros

    Free cereal
    Free lunches
    Learn a lot

    Cons

    Low pay
    Bad work environment
    Bad management

    Advice to ManagementAdvice

    Do something

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Good place to start but very high turnover

    Current Employee - Media Associate
    Current Employee - Media Associate

    I have been working at Starcom USA full-time

    Pros

    Good training program to learn the fundamentals of media
    Big brands/clients

    Cons

    No work/life balance
    Understaffed
    No overtime
    Poor management

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  5.  

    A great place for the "bottom 50%"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Media Supervisor in Chicago, IL
    Former Employee - Media Supervisor in Chicago, IL

    I worked at Starcom USA full-time (more than 3 years)

    Pros

    Client roster, rotational program, office location

    Cons

    Non-monetary perks (client dinners, "freebies", vacation calendar) get old very quickly. What incentivizes a 23 year old doesn't work on older employees

    Advice to ManagementAdvice

    Go to business school. Learn how to run your business & grow your employees.

    Doesn't Recommend
    Disapproves of CEO
  6.  

    Good temporary job, but would not recommend working there as an experienced professional.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Media Supervisor in Chicago, IL
    Current Employee - Media Supervisor in Chicago, IL

    I have been working at Starcom USA

    Pros

    * Great clients and ability to learn different types of media.
    * Nice to meet a lot of younger folks from around the region

    Cons

    * Competency and logistical problems of all media buying. Billing is consistency late and provides no centralized way to client. New systems that have been implemented are not compliant with federal regulations and statutes
    * Current client list is not media savvy. Majority of clients need marketing education.
    * HR is not committed to fulfilling the needs of employees. During disputes, they will always side with management, irregardless of the issue.
    * Promotion of entry level people is done without increase in pay
    * Reverse discrimination is widespread and the most knowledgeable talent is often looked over for available positions.

    Advice to ManagementAdvice

    * Invest in younger talent from within the company
    * Expand on technology and increasing client knowledge across media platforms

    Doesn't Recommend
    Disapproves of CEO
  7. 1 person found this helpful  

    Stalled

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Media Assocaita in Chicago, IL
    Current Employee - Media Assocaita in Chicago, IL

    I have been working at Starcom USA

    Pros

    Starcom is ok for about 6 months. If you know nothing about advertising/media it is a good starting point.

    Cons

    The pay is unbearable. And the work is too demanding. The pressure is high and the training is low. It can be a real jumble when everyone is stressed out. Morale is at an all time low, and more than one person on my team has started taking anti depressants - as a direct result of the work environment.

    Advice to ManagementAdvice

    If people don't see change the best talent is going to leave as soon as possible. Decisions should be more transparent. This company treats you like a number and trap people at levels below their skill set for months to even years with out a reais. I am not familiar with anyone outside of Starcom in the same position in terms of work level (often more than 10 hours a day) and pitiful pay. It takes a toll on productivity.

    Doesn't Recommend
    Disapproves of CEO
  8. 1 person found this helpful  

    Starcom Sucks!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Media Associate in Chicago, IL
    Former Employee - Media Associate in Chicago, IL

    I worked at Starcom USA

    Pros

    Starcom provides great benefits for employees and a lot of vacation days.

    Cons

    I went through way too many different supervisors in three years. The majority of them quit for a better job or to go back to school because they hated their job, a few were promoted, and the rest were just reassigned to a different client.

    Regardless of why they left, I successfully managed multi-million dollar accounts on my own for months at a time and made my clients very happy. I received great mid and annuals reviews, but I never got promoted. I kept working there because they'd butter me up just enough for me to think I was going to get promoted, and then they'd blindside me with a new supervisor to train at the last second.

    I started to notice a pattern in the types of employees that got promoted - they were the employees that kissed the most management ass and not the employees that worked the best with clients and/or created the most effective advertising campaigns. After a while, I stopped caring about my job and spent most of my time seeking employment elsewhere.

    Advice to ManagementAdvice

    Bad leadership is expensive. Under the watch of poor leaders and managers, staff morale declines and workers feel less committed to the organization and its mission. It leads to employees producing lower quality work and feeling less obligated to complete projects in a timely manner. Poor morale saps energy and contributes to an uncomfortable climate that turns petty disputes into interpersonal warfare. Workers who lose their focus and commitment to quality are prone to making more mistakes. Even worse, poor leadership can stop planners from producing new ideas and solutions to problems. (ESPECIALLY If you've got a boss who constantly bullies, criticizes, or doesn't give you your due credit, why would you want to do anything extra to make him/her look good?)

    Doesn't Recommend
    No opinion of CEO
  9.  

    BAD EXPERIENCE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Media Planner
    Current Employee - Assistant Media Planner

    I have been working at Starcom USA full-time (less than an year)

    Pros

    Has some good employees and environment

    Cons

    Bad management,people aren't honest specially the senior management.

    Advice to ManagementAdvice

    Try to be fair and honest. Change for the better!!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    In a word "Combative"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Vice President
    Former Employee - Senior Vice President

    I worked at Starcom USA

    Pros

    The work was award winning, and some of the best I've produced in my career. I was challenged intellectually and surrounded by very smart people.

    Cons

    The atmosphere is extremely competitive, and frankly back-stabbing. More than 50% of the job is about the politics, and favoritism is rampant. While the work was very strong, it is formulaic. And there is a clear style expected with a ''get in line soldier" mentality. The other thing to mention is not so much about the hours (although they are long) these people drink the Kool Aid and are married to the job, so work-life is extremely out of balance.

    Advice to ManagementAdvice

    Perhaps they should admit that they are the "Microsoft" of the agency world and do psychological screening with candidates to make sure they fit the mold and are will willing drink the Kool Aid.

    Doesn't Recommend
    Disapproves of CEO
  11. 1 person found this helpful  

    2 years of hell

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Media Associate in Sydney (Australia)
    Current Employee - Media Associate in Sydney (Australia)

    I have been working at Starcom USA

    Pros

    * Free Magazines
    * Occasional VIP client events

    Cons

    * Nasty people
    * No growth in the Sydney office, retrenchments
    * Only people to be promoted were the ones that had brown nosed managers for years
    * No mentoring, managers took idea's for themselves

    Advice to ManagementAdvice

    They wouldnt care anyway

    Doesn't Recommend
    No opinion of CEO

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