Starcom USA

  www.starcomusa.com
  www.starcomusa.com

Starcom USA Reviews

Updated November 6, 2014
Updated November 6, 2014
125 Reviews
3.2
125 Reviews
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Starcom USA CEO Lisa Donohue
Lisa Donohue
28 Ratings

Review Highlights

Pros
  • Good training program to learn the fundamentals of media (in 14 reviews)

  • Decent work-life balance if you are on the right team (in 6 reviews)


Cons
  • This depends on what account you're on but the work-life balance can be awful (in 17 reviews)

  • Long hours, difficult to maintain healthy work-life balance, below industry compensation package (in 20 reviews)

More Highlights

21 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Started off as a great experience...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at Starcom USA full-time (less than an year)

    Pros

    - Great experience to learn how a big agency functions
    - Access to a ton of resources and tools
    - Team members (well some anyway) are very helpful
    - Free drinks and snacks

    Cons

    - Upper management treats Associates and Temps terribly for really no reason
    - High turnover
    - Pay is awful for the amount of work people put into projects
    - This depends on what account you're on but the work-life balance can be awful
    - Upper management really do not know what they're doing sometimes

    Advice to ManagementAdvice

    - As most reviews on here say, I believe it would be wise for the company to actually invest in its workers. This would decrease the turnover rate and provide a more clear career path. I noticed that people, including myself, get trained fairly well and then leave for much better opportunities.

    - Promote people to higher level positions based on performance and not style or office politics. Most of my supervisors really did not know what they were doing most of the time during big projects and it was stressful.

    - Judging from my conversations with employees from other sister agencies such as Zenith, Spark, and etc., Publicis Groupe in general needs to treat their workers like actual people and not sheep.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    High turnover for a reason

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Junior Associate
    Former Employee - Junior Associate

    I worked at Starcom USA full-time

    Pros

    not much except you get some experience to put on your resume, solid company but run poorly, can easily consolidate certain positions but too much back and forth going on, fun work environment very relaxed at times, daily ups and downs

    Cons

    completely micro managed, no organizational structure, outdated systems, need to implement new operational standards, low compensation, lot of know-it-all people

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3.  

    Good Brands, Bad Managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate in Chicago, IL
    Former Employee - Associate in Chicago, IL

    I worked at Starcom USA full-time (more than an year)

    Pros

    Exposure to great clients from huge companies and very cool brands. Peer colleagues were great, big teams with a wide variety of talents.

    Cons

    Little desire to mentor and train employees at lower levels resulting in higher attrition rates. Many low people don't feel "the love" and more like a cog in the wheel.

    Advice to ManagementAdvice

    Take the time to train your employees and develop them as people and employees to help with consistency.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    Media Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Starcom USA

    Pros

    Great Place to start and gain experience

    Cons

    Low pay, long work hours

  6. 1 person found this helpful  

    No Balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Starcom USA full-time (more than 3 years)

    Pros

    Good Training
    Smart People
    Lots of vacation days
    Great place to get experience and go on to something better

    Cons

    No work life balance. Expect to work late into the evening most nights and weekends frequently. Even if you are physically not in the office, you can expect to have your laptop open and doing work throughout your evening. If you have a family, don't expect to spend much time with them. Company overloads people with accounts so that there is no time to get done what is needed in a reasonable work day. Management is inconsistent. Some are great, others don't understand how to treat people with respect.

    Advice to ManagementAdvice

    While the business model is set up to have fewer people do more work, I have watched numerous people burn out and move on to other jobs. Take care of your people, don't push them to work 70-80 hour weeks and help balance people's lives. If you do, your retention and company satisfaction will improve dramatically.

    Doesn't Recommend
  7.  

    Come on Management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Associate
    Former Employee - Associate

    I worked at Starcom USA full-time (less than an year)

    Pros

    Most everyone was very laid back. A lot of very nice people, who were very intelligent.

    Cons

    Some of the managers were too laid back and waited for the last minute to review anything. Putting other employees in the nasty position of having to push timing back or spend hours after hours fixing everything. Supervisors were not trained how to manage others and how to manage their own stress level, often

    Advice to ManagementAdvice

    Pay more attention to training on each level and holding your managers accountable for their roles.

    Doesn't Recommend
    Approves of CEO
  8.  

    Glad that is over! Starcom (Miami Office)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Starcom USA (more than an year)

    Pros

    Located in Coral Gables - close to many restaurants. Benefits are good.

    Cons

    Management has no leadership skills and promote based on their friendship with other employees. Pay is low and no chance to grow - unless you become their favorite pet.

    Advice to ManagementAdvice

    Go to leadership seminars and start hiring people with experience.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Learn the basics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Media Supervisor in Chicago, IL
    Current Employee - Media Supervisor in Chicago, IL

    I have been working at Starcom USA full-time (more than 5 years)

    Pros

    Starcom provides a strong training program for entry level employees. The people are hardworking, fun and talented to work with.

    Cons

    It is difficult to move around to different areas of the company to gain a more well-rounded experience.

    Advice to ManagementAdvice

    Invest in the people who work there, and provide them with adequate resources for further training and advance their careers.

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Higher management needs to pay more attention to junior/mid-level workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Connections Associate in New York, NY
    Former Employee - Connections Associate in New York, NY

    I worked at Starcom USA as a contractor (less than an year)

    Pros

    - Free beer on Friday
    - Company encourages employees to get out through volunteer work and Human Experience days
    - Certain training resources if you need it

    Cons

    - I may be unfairly judging the company as my experience was with a horrible team. My supervisor frequently gave unclear or incomplete instructions on projects, then brushed me off when I had questions. Another employee who was at my level would micromanage as if she was a superior. Other members in my group experienced the same issues and together we alerted our Group Director. I have since left the company but hear the horrible team dynamic still exists.
    - There are few opportunities to switch to another team or a new role.
    - Work/life balance is horrible and you will constantly find yourself working long, stress-filled hours.

    Advice to ManagementAdvice

    If your employees express any type of concern, listen to them.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Unfocused and arbitrary, but has potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Starcom USA

    Pros

    Starcom is part of an amazing group of companies, in Chicago at least, it is a great location and office space. The clients are typical agency clients, if you work in advertising you know what that means. Salary is somewhat competitive, but geared towards younger workers.

    Cons

    If you're a smug, entitled, unfriendly, borderline alcoholic 20-something, this is the place for you. It's like high school all over again and the rampant lack of professionalism with this group of employees is staggering. Due to re-orgs and red tape it's difficult to even predict where you sit. Weeks go by without seeing my boss. Feedback and input is a rigid process, but info and sources aren't shared - you're just supposed to accept what you hear in reviews without knowing who said things or why. It's disorganized now due to some half-hearted culture change they are attempting, but no one, not even the champions of the new structure, can really even explain what it is. It's just confusion and chaos. If you aren't 23 with hundreds of pieces of SWAG on your desk, don't expect anyone to talk to you. You're invisible.

    Advice to ManagementAdvice

    Properly on-board people! Don't just plop someone at a desk and hope for the best. Be sensitive to the needs of new employees. Be more authoritative and proactive about your organization. Watch the alcohol consumption at work as well as vendor perks - both are bad signs for your firm's integrity. Teach basic manners to people who don't seem to know otherwise. You lose good people because it's not a nice environment, unless you're used to sororities and frat parties. You're running an enterprise-wide clique and you'll continue to lose more people every day. And someday your client will say the same. I've never worked with such rude people in my life.

    Recommends
    Positive Outlook
    No opinion of CEO

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