Starcom USA

  www.starcomusa.com
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Starcom USA Reviews

Updated May 2, 2014
All Employees Current Employees Only

3.4 117 reviews

96% Approve of the CEO

Starcom USA CEO Lisa Donohue

Lisa Donohue

(24 ratings)

70% of employees recommend this company to a friend

Review Highlights

Pros
  • Good training program to learn the fundamentals of media (in 13 reviews)

  • You will learn about media planning and buying, lots of vacation, abundance of free meals/events/gifts/etc (in 6 reviews)


Cons
  • The work life balance depends directly on your team, i've seen it be great but they can also drive you into the ground (in 14 reviews)

  • Long hours, difficult to maintain healthy work-life balance, below industry compensation package (in 20 reviews)

More Highlights
18 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Media Associate

    Anonymous Employee (Current Employee)

    ProsGreat Place to start and gain experience

    ConsLow pay, long work hours

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    No Balance

    Anonymous Employee (Current Employee) Chicago, IL

    ProsGood Training
    Smart People
    Lots of vacation days
    Great place to get experience and go on to something better

    ConsNo work life balance. Expect to work late into the evening most nights and weekends frequently. Even if you are physically not in the office, you can expect to have your laptop open and doing work throughout your evening. If you have a family, don't expect to spend much time with them. Company overloads people with accounts so that there is no time to get done what is needed in a reasonable work day. Management is inconsistent. Some are great, others don't understand how to treat people with respect.

    Advice to Senior ManagementWhile the business model is set up to have fewer people do more work, I have watched numerous people burn out and move on to other jobs. Take care of your people, don't push them to work 70-80 hour weeks and help balance people's lives. If you do, your retention and company satisfaction will improve dramatically.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Come on Management.

    Associate (Former Employee)

    ProsMost everyone was very laid back. A lot of very nice people, who were very intelligent.

    ConsSome of the managers were too laid back and waited for the last minute to review anything. Putting other employees in the nasty position of having to push timing back or spend hours after hours fixing everything. Supervisors were not trained how to manage others and how to manage their own stress level, often

    Advice to Senior ManagementPay more attention to training on each level and holding your managers accountable for their roles.

    No, I would not recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Glad that is over! Starcom (Miami Office)

    Anonymous Employee (Former Employee)

    ProsLocated in Coral Gables - close to many restaurants. Benefits are good.

    ConsManagement has no leadership skills and promote based on their friendship with other employees. Pay is low and no chance to grow - unless you become their favorite pet.

    Advice to Senior ManagementGo to leadership seminars and start hiring people with experience.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Learn the basics

    Media Supervisor (Current Employee) Chicago, IL

    ProsStarcom provides a strong training program for entry level employees. The people are hardworking, fun and talented to work with.

    ConsIt is difficult to move around to different areas of the company to gain a more well-rounded experience.

    Advice to Senior ManagementInvest in the people who work there, and provide them with adequate resources for further training and advance their careers.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Higher management needs to pay more attention to junior/mid-level workers

    Connections Associate (Former Employee) New York, NY

    Pros- Free beer on Friday
    - Company encourages employees to get out through volunteer work and Human Experience days
    - Certain training resources if you need it

    Cons- I may be unfairly judging the company as my experience was with a horrible team. My supervisor frequently gave unclear or incomplete instructions on projects, then brushed me off when I had questions. Another employee who was at my level would micromanage as if she was a superior. Other members in my group experienced the same issues and together we alerted our Group Director. I have since left the company but hear the horrible team dynamic still exists.
    - There are few opportunities to switch to another team or a new role.
    - Work/life balance is horrible and you will constantly find yourself working long, stress-filled hours.

    Advice to Senior ManagementIf your employees express any type of concern, listen to them.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Unfocused and arbitrary, but has potential

    Anonymous Employee (Current Employee) Chicago, IL

    ProsStarcom is part of an amazing group of companies, in Chicago at least, it is a great location and office space. The clients are typical agency clients, if you work in advertising you know what that means. Salary is somewhat competitive, but geared towards younger workers.

    ConsIf you're a smug, entitled, unfriendly, borderline alcoholic 20-something, this is the place for you. It's like high school all over again and the rampant lack of professionalism with this group of employees is staggering. Due to re-orgs and red tape it's difficult to even predict where you sit. Weeks go by without seeing my boss. Feedback and input is a rigid process, but info and sources aren't shared - you're just supposed to accept what you hear in reviews without knowing who said things or why. It's disorganized now due to some half-hearted culture change they are attempting, but no one, not even the champions of the new structure, can really even explain what it is. It's just confusion and chaos. If you aren't 23 with hundreds of pieces of SWAG on your desk, don't expect anyone to talk to you. You're invisible.

    Advice to Senior ManagementProperly on-board people! Don't just plop someone at a desk and hope for the best. Be sensitive to the needs of new employees. Be more authoritative and proactive about your organization. Watch the alcohol consumption at work as well as vendor perks - both are bad signs for your firm's integrity. Teach basic manners to people who don't seem to know otherwise. You lose good people because it's not a nice environment, unless you're used to sororities and frat parties. You're running an enterprise-wide clique and you'll continue to lose more people every day. And someday your client will say the same. I've never worked with such rude people in my life.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Manager

    Manager (Former Employee) New York, NY

    ProsGreat clients, good experience and a lot of responsibility, much opportunity to learn

    ConsOn some accounts, management can be very difficult and argumentative with employees, and there is not a lot of appreciation, work hours are extremely long day to day

    Advice to Senior ManagementCreate a more positive work environment, appreciate and take care of employees. Keeping up morale and bringing up individuals instead of bringing them down can create a much better relationship with client and stronger work output.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Ideal Entry-Level Job

    Integrated Media Associate (Current Employee) New York, NY

    ProsStarcom provides the resources to learn the fundamental skills needed in media planning/buying

    ConsOnce you've mastered the application of these skills, the development, creation and progress of following your career path is in your hands

    Advice to Senior ManagementCommunication, acknowledgement and appreciation are key to a successful team/company

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Unfulfilling & led by aggressive core mgt team with no skills transferable beyond Chicago.

    Senior Vice President (Former Employee) New York, NY

    ProsBig network, Big clients, Easy to Hide if you are not any good.

    ConsBoring (FMCG) clients. Media buyers at best - no planning sophistication. No self-awareness.

    No, I would not recommend this company to a friend

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