Starcom USA Reviews

Updated August 8, 2014
Updated August 8, 2014
118 Reviews
3.3
118 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Starcom USA CEO Lisa Donohue
Lisa Donohue
25 Ratings

Review Highlights

Pros
  • Good training program to learn the fundamentals of media (in 13 reviews)

  • You will learn about media planning and buying, lots of vacation, abundance of free meals/events/gifts/etc (in 6 reviews)


Cons
  • The work life balance depends directly on your team, i've seen it be great but they can also drive you into the ground (in 14 reviews)

  • Long hours, difficult to maintain healthy work-life balance, below industry compensation package (in 20 reviews)

More Highlights

26 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great for Experience, but Stringent in Practice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Media Associate  in  Chicago, IL
    Former Employee - Media Associate in Chicago, IL

    I worked at Starcom USA full-time for more than a year

    Pros

    The Experience You Receive, Very Smart Colleagues, and Amount of Days Off

    Cons

    Cheap pay for amount of work, promotion process is slow, and work/life balance on certain teams could be better

    Advice to ManagementAdvice

    Make the promotion process more flexible and work towards better work life balance if on a difficult account through setting expectations of client

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great launching pad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Starcom USA full-time

    Pros

    Fun culture and coworkers, great perks, well known clients

    Cons

    Always in flux, teams vary in terms of work-life balance, often feel out of control of your own career path, poor compensation

    Advice to ManagementAdvice

    Figure out what you stand for

    Recommends
    Neutral Outlook
    Disapproves of CEO
  3.  

    Good place to start your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Starcom USA

    Pros

    Starcom's strongest asset is its people. Everyone here is a great worker and willing to help you out and listen.

    Cons

    If you are not working with the right people, being promoted can be very difficult. Company makes it very difficult to negotiate your salary.

    Advice to ManagementAdvice

    Reward individuals more for the hard work they do.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    Its all about your account and team - its a mixed bags of nuts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Strategy Director  in  New York, NY
    Former Employee - Strategy Director in New York, NY

    I worked at Starcom USA full-time for less than a year

    Pros

    Some really cool accounts and opportunities to move and grow

    Cons

    It all comes down to the team you are on and who you are paired with. Some account are horrible and others are cake. Turnover like any agency is high but only on the shitty accounts. A lot of it comes down to the senior management. Great leaders have efficient teams.

    Advice to ManagementAdvice

    Listen to your employees more and brainstorm various ways to empower them.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Good entry level job into the media industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Media Associate  in  Chicago, IL
    Current Employee - Media Associate in Chicago, IL

    I have been working at Starcom USA full-time for more than a year

    Pros

    Great benefits, 23 paid days off a year, gym located across the street, Special K snacks and Coke products available in kitchen, happy hours with vendors, beer Thursday and Friday = great work culture

    Cons

    Slow growth within company, can work some pretty long hours, management and supervisors play favorites and often choose to be "friends" with their associates- which makes for some sticky situations under pressure and deadlines

    Advice to ManagementAdvice

    Make sure the supervisors aren't dumping all of the work on their associates. Often times the supervisors leave at 5pm and the associates are left with hours of work that must be completed by the morning

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Great training, management needs to improve

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Media Associate  in  Chicago, IL
    Current Employee - Media Associate in Chicago, IL

    I have been working at Starcom USA full-time for less than a year

    Pros

    - Great training at all levels
    - Great vacation package
    - Great health benefits
    - Free Kelloggs and Coke products
    - Free beer
    -Working with really smart people on global clients

    Cons

    - Management can be improved (micromanaging is common)
    - Long work hours
    - Hard to have life/work balance
    - Passive aggressive feedback given

    Advice to ManagementAdvice

    The whole philosophy that you have to "pay your dues" as an entry-level employee by working long hours is hard to accept as an employee. Management should respect the fact that people have lives outside of work and that endorsing life/work balance actually makes employees more effective and productive every day.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8.  

    Starcom

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Digital Liaison  in  North Chicago, IL
    Former Employee - Digital Liaison in North Chicago, IL

    I worked at Starcom USA as a contractor for more than a year

    Pros

    Very cool company. Free breakfast, beverages, and there's always beer in the refrigerator.

    Cons

    Too much reliance on temps. Temps come in, get little-to-no training, and end up leaving for better opportunities, leaving managers in the lurch.

    Advice to ManagementAdvice

    Stop hiring based on looks and start looking at resumes

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Great opportunities for career advancement if you're will to put in the long hours/work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Media Planner  in  New York, NY
    Current Employee - Media Planner in New York, NY

    I have been working at Starcom USA full-time for more than a year

    Pros

    Great atmosphere and great people. You can learn a lot about the industry. Training programs and paid time off is above the industry standard.

    Cons

    Low wages, long hours. Often feels as though you aren't working fast enough, and haven't accomplished anything. High stress environment.

    Advice to ManagementAdvice

    Treat mid/lower level employees with a bit more respect, and they might stick around.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Great group of talented, smart and fun people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Starcom USA full-time

    Pros

    Social culture - you will make great friends working here
    Generous time off - more days than you can use!
    Fast paced and challenging work

    Cons

    Can be difficult to obtain work life balance due to nature of agency structure - teams are often very understaffed and people fulfill more than 1 role
    Salary is not very competitive as compared to other Chicago agencies

    Advice to ManagementAdvice

    Correct the agency structure model - it may work for hitting margin goals but it contributes to high turnover, burned out employees and poor work life balance

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Cool Culture, Cold Pay

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Starcom USA

    Pros

    Coworkers, free breakfast, perks depending on your team/account

    Cons

    Long work hours, lack of transparency, salary isn't competitive

    Advice to ManagementAdvice

    Represent the experience model in all facets not just on paper.

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