Starwood Vacation

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Starwood Vacation Reviews

49 Reviews

3.5
49 Reviews
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Starwood Vacation President and Chief Executive Officer of Starwood Hotels & Resorts Worldwide, Inc. Frits van Paasschen
Frits van Paasschen
19 Ratings

8 Employee Reviews Back to all reviews

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  1.  

    Unprofessional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Off-Site Marketing  in  Orlando, FL
    Former Employee - Off-Site Marketing in Orlando, FL

    Pros

    Decent rates on hotels for employees

    Cons

    Working at Starwood
    Inefficient "drop" procedures

    Advice to ManagementAdvice

    Monitor the training closer. The trainers can be pretentious and misinformed

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2. 2 people found this helpful  

    At first great, then you see the REAL management and are astonished with how poorly they treat employees!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Coordinator  in  Scottsdale, AZ
    Former Employee - Marketing Coordinator in Scottsdale, AZ

    Pros

    Great Benefits, great coworkers, informative training, amazing vision and great properties and standards as well as amazing rates for employee's at other resorts.

    Cons

    Don't allow you to take more than 2 days off in a row for your first year, not able to start using your PTO until your year mark. Below standard for wages, overwork and overstress employees. Do not care if you have a degree. My manager only had high school diploma and made 4x as much as me with no more experience than I had. Management is poor on communication and HR does not managers attendance. Manager was always missing or took advantage of "Medical Leave" this issue was presented on numerous occasions to HR and nothing was ever done. An extreme amount of turnover due to non negotiable wages. Not flexible with hours and you have to agree to be available Mon-Sun 6am to 6pm no matter what!

    Advice to ManagementAdvice

    Take account of your salaried employee's especially at the Scottsdale, AZ locations, senior management is flawed and very unprofessional. Focus more on Employee satisfaction than sales goals/sales associates. Discuss with corporate how employee's can take vacation as to not overwork their staff. Treat lower-importance employee's with more respect and consider them in the bigger picture within the company. Compensate higher wages and consider those who have an education as higher value than those who are without. We worked for that degree!

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Worst of the Worst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Vacation Services Coordinator (VSC)  in  Orlando, FL
    Current Employee - Vacation Services Coordinator (VSC) in Orlando, FL

    Pros

    Flexible hours... .hot rates to bad you can't do anything with the horrible salary

    Cons

    minimum wage, dont believe them, doesn't matter how good you are bonuses are a miracle if you get them. But dont worry or count your chickens yet.. the will take it back thru a no-pay...

    Advice to ManagementAdvice

    Find new ways around this economy, Stop living in the past. Vsc are the heart and soul of time share.. Pay them well and you'll have more tours....cant really think of booking a tour when the rent is up and your broke....

    Doesn't Recommend
    Disapproves of CEO
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  5. 1 person found this helpful  

    They will hire anyone and pay them minimum wage

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - VSC  in  Orlando, FL
    Current Employee - VSC in Orlando, FL

    Pros

    nice friendly managers they will not bother you on your day off

    Cons

    They will and do hire anyone, telling you about all the money you can make. In reality its a numbers game but the numbers are just not there. This could be due in partial to the economy.
    Pretty much they just need warm bodies to sit in the lobby of their hotels and perform customer service for minimum wage. Once you do get someone to go on tour, half the time they don't show up or there is a computer problem when you try too book the tour. This make it very hard to break commission.
    They over hire and instead of firing you they just slowly wear you off the schedule. They have treated me as good as they can but I can see that all employees are expendable. No one makes money unless you have been working there forever because they give those pepole special shifts and a different selling system. I don't see how anyone can survive unless you want to get paid part time money for full-time work.
    Also - they change things every couple of weeks and dont really tell anyone.

    Advice to ManagementAdvice

    Pull out of the dead locations and shorted the team so at least some people can earn a living. Also, pay more attention to who you hire

    Doesn't Recommend
    No opinion of CEO

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