State Farm Reviews

Updated April 29, 2015
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227 Reviews
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State Farm Chairman and CEO Ed Rust Jr.
Ed Rust Jr.
86 Ratings

227 Employee Reviews

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  1. Sales Team Member

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AGENT STAFF - TEAM MEMBER
    Current Employee - AGENT STAFF - TEAM MEMBER

    I have been working at State Farm full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Plenty of great company-run training opportunities if you are given the time out of your schedule to attend them. The company is very financially stable. They pay for licensing and continuing education.

    Cons

    Team Members are employees of the agent, not the company, so they decide what to offer. I get no health or retirement benefits and the pay is very low for the responsibilities I have. I am often left to handle the office alone so I usually don't get breaks or lunch time away from my desk.

    There are several different systems and processes for various applications and quoting that makes it overwhelming. Onboard training only touches on the very basics and no info is given on manual rating, manufactured homes, rec vehicles, business lines, bonds, etc that have very specific (and sometimes lengthy) processes.

    Sales of life and bank products are the main concern but the Underwriting guidelines are very strict and the sales goals and pressure are too high.

    Advice to Management

    Tailor goals better to geographic regions. Understand that you are losing out on many capable Team Members by not offering health benefits. Many excellent licensed agents I know immediately declined job offers because of this, and I can't afford to remain employed here for long either.

  2. Helpful (1)

    underwriter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX

    I worked at State Farm

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    not much positive to expound on

    Cons

    age discrimination. numbers over quality

  3. Never met such a stingy/sneaky major corporation

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at State Farm

    Pros

    They look great on your resume going to other companies.

    Cons

    They DO NOT PAY ENOUGH for claim positions, you wont get promoted unless you have a degree or been there for years, make sure you have 4 SBRs and a degree before you submit for an internal position.

    Advice to Management

    You wont have quality employees after a while, because you don't have competitive salaries. Benefits don't equate salary, other companies offer the same benefits plus 80 actual hrs per week not less so that if overtime is needed you have a cushion of not having to pay a small amount of OT before 80hrs is reached. Yes we noticed.

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  5. Helpful (1)

    Claims Associate-Contents

    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at State Farm full-time (More than a year)

    Pros

    Big company, once you are in, it can be for life, no layoffs that I´ve heard off

    Cons

    Pay is very low compared to other similar companies for similar jobs. The wage at starting positions is OK, but once you move up, you don´t get compensated for the additional responsibilites.

    Advice to Management

    Pay more to positions that are one step above entry level.

  6. Helpful (2)

    Fire Field Adjuster

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Property Claim Adjuster in Tempe, AZ
    Former Employee - Property Claim Adjuster in Tempe, AZ

    I worked at State Farm

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    State Farm is a solid company and provides great training for the new employees. The company does provide good benefits including a pension plan.

    Cons

    The company is going through a lot of changes right now. There was little though given to the impact of the employees as a result of these changes. This has resulted in mandatory overtime for everyone. Promotions are based on who you are related to rather than job performance. Very regimented company.

    Advice to Management

    Manager's need to listen to the claim representatives handling the files. They also need to quit micromanaging the files. The adjusters are properly trained and understand what needs to get done.

  7. Increasing technology will make insuance agents obsolete

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Insurance Agent in San Francisco, CA
    Former Employee - Insurance Agent in San Francisco, CA

    I worked at State Farm full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Ethical company, a giant in the insurance industry, attempting to foresee technology trends for the future.

    Cons

    Little opportunity for professional growth for individual team members. I see the office of the individual State Farm agent being displaced by technology. The centralization of functions such as service, underwriting, and the payment plan into a small number of regional hubs means State Farm has hired a lot of new employees who clearly do not know what they are talking about.

    Advice to Management

    Train your Regional Office representatives better!

  8. Helpful (4)

    Underwriting Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Underwriting Assistant in Dunwoody, GA
    Current Employee - Underwriting Assistant in Dunwoody, GA

    I have been working at State Farm full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The on-boarding experience was awesome! It was very interactive and every on-boarder participated in CSR skits, etc. I felt as though I had found my career home. They pitched great things that the company had to offer.

    Cons

    It's all smoke-n-mirrors. There are cliques, office politics, negativity and quite an immature environment; new college grads with no common courtesy / manners

    Advice to Management

    Be more aware concerned of team issues; bullying, harassment...benefits are great but impossible to afford on the annual compensation paid. Be less concerned of building a state of the art office and more concerned about the ethics of your lower lined leaders and employees...we can't afford medical coverage or to participate in 401k /retirement fund because our low paid salaries are exhausted just trying to survive and stay afloat.

  9. Helpful (3)

    I'm so disappointed...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Associate -ILR in Dunwoody, GA
    Current Employee - Claims Associate -ILR in Dunwoody, GA

    I have been working at State Farm full-time (More than a year)

    Pros

    They have really great benefits

    Cons

    Micromanaging, threats, and bullying if you fall short of your metrics

    Advice to Management

    Slack off and observe us from a distance. You'll be just as effective

  10. Helpful (1)

    Claim Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Processor in Phoenix, AZ
    Former Employee - Claims Processor in Phoenix, AZ

    I worked at State Farm full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    It provide stability and upward mobility once you get pass the entry crap

    Cons

    What they pay you is a joke for the task you have to do

    Advice to Management

    More pay for the responsibility

  11. Helpful (3)

    I worked here 16 years,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Underwriter in Newark, OH
    Former Employee - Underwriter in Newark, OH

    I worked at State Farm full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Great people to work with

    Cons

    Not the company it used to be. More pressure to meet goals and numbers. It has lost its focus on the people and many quality jobs are moving south with minimal concern for quality.

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