State Farm Reviews

Updated October 19, 2014
Updated October 19, 2014
1,669 Reviews
3.5
1,669 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
State Farm Chairman and CEO Ed Rust Jr.
Ed Rust Jr.
949 Ratings

Review Highlights

Pros
  • Great work life balance and encouragement to continue insurance education (in 100 reviews)

  • Great training program, plenty of opportunities to advance and great benefits package (in 78 reviews)


Cons
  • As a side note - I had significant work / life balance issues as an agent (in 25 reviews)

  • No room for advancement with contract employees and lower pay with no benefits (in 41 reviews)

More Highlights

421 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    This is a place that is constantly growing and changing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at State Farm full-time

    Pros

    Great work-life balance and diversity within the company. The work place culture can differ from department to department, but overall if you want work hard and move forward, this is a great place to start. Leadership varies because I personally believe some of the best leadership comes from people who know the ropes, and were previously in the same roles, but those are not always the people who end up in those positions.

    Cons

    Even though change is a good thing, sometimes it can be frustrating when all of the kinks haven't been worked out. Compensation could be better for certain entry level roles. Very good place for a first job, but it can be difficult financially for someone changing careers who already has certain financial responsibilities.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    State Farm is great, working for agents not so much.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Licensed Resident Agent/Staff in Grand Rapids, MI
    Former Employee - Licensed Resident Agent/Staff in Grand Rapids, MI

    I worked at State Farm full-time (more than 10 years)

    Pros

    State Farm is very nice if you are an old time agent, but not if you are a new one. You will have to work 3 times as hard than the more established agents as SF pays you less commission. SF training for you and your staff is superb! They give you great tools to work with.

    Cons

    Agents pay their staff anywhere from $10 to $15 per hour. I worked for an agent for 15 years and when I left I was making $14 per hour. He was willing to pay me a small portion of his commission for the app, but not for the renewals. Every agent is an independent agent when it comes to staff and pay/benefits. Mine didn't give me ANY benefits!

    Advice to ManagementAdvice

    Share the wealth! State Farm can afford it!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Claim Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Representative in West Seattle, WA
    Current Employee - Claims Representative in West Seattle, WA

    I have been working at State Farm full-time (more than 5 years)

    Pros

    Vacation, 3 personal days a year, good pay, pension.

    Cons

    The company is just following what GEICO does and emphasizes production over quality. Claim offices are turning into highly monitored call centers. Young, clueless managers with little social skills and experience are promoted just because they are mobile.

    Advice to ManagementAdvice

    Keep State Farm special, don't copy the competition.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5. 1 person found this helpful  

    Used to be fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Analyst in Bloomington, IL
    Current Employee - Systems Analyst in Bloomington, IL

    I have been working at State Farm full-time (more than 10 years)

    Pros

    Good salary with decent (used to be better) benefits. Great time off & work-life balance options. Work environment is good and work is interesting.

    Cons

    No direction, lack of promotable jobs, micro-managed to death, upper management oblivious. Benefits keep getting scaled back. No HMO offerings. High use of externals. Job security suffering from lack of promotability options.

    Advice to ManagementAdvice

    Learn just what it is Systems has done well in the past. Quit trying to make Systems match up with what some industry rag says it should be. Get rid of all the red tape and poor performing middle and lower managers. Stop inventing new departments to satisfy middle managers need for promotion. Reinvest in the internal staff.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Confusing

    Current Employee - Customer Service Representative in Dubuque, IA
    Current Employee - Customer Service Representative in Dubuque, IA

    I have been working at State Farm part-time

    Pros

    State Farm really creates a family atmosphere for it's employees. They want to do right by their clients and make sure they are covered with insurance before they need it.

    Cons

    Interview was confusing - asked how long/if i would be part time - no straight forward answer. No average salary. Didn't explain how much I would make hourly. Didn't understand the licensing process.

  7.  

    Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at State Farm full-time (more than an year)

    Pros

    BIg company with a lot of strong group and training events

    Cons

    need more office direction from senior employees

    Advice to ManagementAdvice

    take more time to train each new employee in the initial stages of working there

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Great Pay, Not Great for Career Outside Insurance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Bloomington, IL
    Current Employee - Anonymous Employee in Bloomington, IL

    I have been working at State Farm full-time (more than 5 years)

    Pros

    State Farm offers very competitive salaries, benefits, and does provide excellent opportunities for development and advancement.

    Cons

    Being a large company, State Farm sometimes fails at communications, individual departments and leadership take too long to make decisions, sometimes institutes near-sighted initiatives and programs that become outdated in 18 months and is not a place for specialized skill sets being given the opportunities for development and advancement that claims, underwriting, and customer-facing business units offer. Insurance is not a exciting industry, and State Farm is no exception to that.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great company, great training!

    Current Employee - AGENT STAFF - TEAM MEMBER in Munster, IN
    Current Employee - AGENT STAFF - TEAM MEMBER in Munster, IN

    I have been working at State Farm full-time (more than an year)

    Pros

    This is a great company to work for. Great training and established company which makes it easy to sell.

    Cons

    Very competitive with team members. Working with leads is not an easy task when most of them are poor leads.

  10.  

    Working at State Farm is a mixed bag.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst in Bloomington, IL
    Current Employee - Senior Business Analyst in Bloomington, IL

    I have been working at State Farm full-time (more than 10 years)

    Pros

    company has great values. Takes a while to get to industry pay scale.

    Cons

    too much work.. not enough people.

    Advice to ManagementAdvice

    Appreciate the employees more.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Great company for husbands and wives

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at State Farm full-time (more than an year)

    Pros

    Great culture for having a family

    Cons

    Health Insurance is not good at all

Work at State Farm? Share Your Experiences

State Farm

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.