State Farm Reviews

Updated July 6, 2015
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3.5
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Approve of CEO
State Farm Chairman and CEO Ed Rust Jr.
Ed Rust Jr.
837 Ratings

Pros
  • Great time off & work-life balance options (in 106 reviews)

  • Great benefits package; Decent starting salary; Opportunities to build new skills (in 82 reviews)

Cons
  • As a side note - I had significant work / life balance issues as an agent (in 28 reviews)

  • no benefits unless agent pays for them (in 41 reviews)

More Pros and Cons

1,573 Employee Reviews

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  1. Helpful (1)

    The Farm

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at State Farm

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Clean and great cookies in the cafe

    Cons

    Growth, compensation, poor management, structure,

    Advice to Management

    Needs restructuring.


  2. Helpful (4)

    Claims Adjuster

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Adjuster
    Current Employee - Claims Adjuster

    I have been working at State Farm full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    State Farm is one of the few companies that still has a pension system. If you are of an age where you can take advantage of a pension this is certainly a bonus. However this probably wont last long.

    Cons

    During my time at State Farm I have heard vague and distant rumors of people who had competent managers, however in my experience management is in there position due to seniority not intelligence or managerial skill.

    State Farm is currently undergoing a company wide migration. People who have worked here for decades are having to post for a new job or leave the company. Ed Rust Jr recently announced that he will be stepping down. This leads me to believe that there will be even further changes within the org. Many of the mass hiring positions open now are on a temporary basis.

    If you wish to join a company and keep a job for years this company is not the place to do it. Change is coming to state farm and it is going to get a whole lot worse before it gets better.

    Advice to Management

    Many people in the group that i was hired with have already left due to miss management as well as a rushed selection process. State Farm has done a great job hiring temporary workers to help with the transition. It would probably help if the temporary workers stayed longer. This could be done with suitable training and better treatment.


  3. Awful

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Coordinator in Levittown, PA
    Current Employee - Marketing Coordinator in Levittown, PA

    I have been working at State Farm full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    They paid for me to get my license for insurance

    Cons

    I worked for a new agent ..they don't train the agents.. which trickled down to staff... there was no organization and the pay was awful I worked 6 ,9 hour shifts a week for 24,000 a year and the agent I busted my butt for never paid me commission! (Levittown,pa)

    Advice to Management

    Train your agency owners better !!! You cannot have people dealing with insurance not knowing what they're selling!!


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  5. Claim Specialist PIP

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claim Specialist in Malta, NY
    Current Employee - Claim Specialist in Malta, NY

    I have been working at State Farm (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Decent pay and benefits for some.

    Cons

    New environment is too factory-like. Shifts are too strict with no flexibility. Micro-managed all day. The ability to think on your own and make decisions has gone away.

    Advice to Management

    Let corporate know how unhappy your employees really are. Don't play "the game" and pretend everything is great.


  6. Helpful (2)

    Underwriter

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at State Farm full-time

    Pros

    Flexibility in Work Life Balance

    Cons

    Everything ... be sure not to work here


  7. SF claim rep 06/2015

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Service Representative in Newark, OH
    Current Employee - Claims Service Representative in Newark, OH

    I have been working at State Farm full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Paycheck and benefits (I wish they were better)

    Cons

    Every day is stressful and everyone that works there is miserable. It seems corporate doesn't make the time or effort to investigate the outcome of their uninformed and reckless decisions

    Advice to Management

    Ask the people that are actually doing the job for recommendations on how to improve work flows rather than paying some consultant that's never done the job to make decisions on the future of the company.


  8. Helpful (5)

    Claim Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claim Adjuster in Kalamazoo, MI
    Current Employee - Claim Adjuster in Kalamazoo, MI

    I have been working at State Farm full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Income, Benefits, Pension, Vacation.

    Cons

    Many years of transitions, major company changes and reorganizations has resulted in a disengaged and burned out workforce suffering under high work loads, stressful work environments, inadequate staffing, loss of veteran expertise, reduced benefits, reduced salary ranges, and generally feeling under valued and unappreciated. Change is necessary to maintain our edge in this rapidly changing industry, but in the drive for change consideration of employees seems incidental.

    Advice to Management

    Top level management is driving all this change and is commonly viewed as uninformed, in denial and out of touch. Hopefully State Farm has continued success without the loyalty, dedication, expertise and experience that was previously State Farm's hallmark. The heart of your once loyal and devoted Employees has been lost as they realize the extent to which they are being used and tossed aside.


  9. Helpful (1)

    Low Pay No Benefits

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Insurance Sales Representative in Charlotte, NC
    Current Employee - Insurance Sales Representative in Charlotte, NC

    I have been working at State Farm (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    You get to be part of a small team so there is a lot of room for growth and to show your worth. It is pretty easy to sell auto and home insurance because its required by law that everyone has it.

    Cons

    its an insurance company but you don't get any insurance benefits, like health, dental, or disability insurance. The company gets around it by saying that each individual office is a business separate from State Farm corporate.

    Advice to Management

    Give benefits to the employees who are making the company all of the money.


  10. Underwriter Service Assistance

    Current Employee - Underwriting Service Assistant in Carrollton, GA
    Current Employee - Underwriting Service Assistant in Carrollton, GA

    I have been working at State Farm full-time (More than 3 years)

    Pros

    Great work schedule flexibility .

    Cons

    Pay structure is not good for new hires.


  11. Helpful (3)

    Overworked, Underpaid, bad management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Associate - Express
    Current Employee - Claims Associate - Express

    I have been working at State Farm full-time (More than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    It's steady income. You can meet a lot of great coworkers.

    Cons

    Management: There are a lot of managers who aren't management material. The majority of the managers only care about themselves and do not take ownership when they are wrong. The managers also do not know how to deal with various personalities that are not like their own.

    Pay: State Farm is the number one company money wise because they are short changing their employees. Our titles have been changed so that we can be paid lower. Other companies are paying nearly double what employees here are making, that's in all departments. The company is constantly adding more work to our job description but the pay is not changing.

    Advice to Management

    Show that you care about your employees. If your employees have concerns try to get to the bottoms of it rather than ignoring them and telling them that they are complainers.

    Also employees are expected to accept ownership when they do something wrong. Managers need to learn to do the same. Few managers lead by example.

    Employees already have to deal with stresses of home life, as well as dealing with unhappy customers for the majority of the day. The last thing employees need is someone constantly micro-managing them, critiquing every thing that the employees do, and making the job much harder than what it is.



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