State Farm

www.statefarm.com

State Farm Reviews

Updated January 29, 2015
Updated January 29, 2015
1,900 Reviews
3.5
1,900 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
State Farm Chairman and CEO Ed Rust Jr.
Ed Rust Jr.
1,049 Ratings

Review Highlights

Pros
  • Great work life balance and encouragement to continue insurance education (in 106 reviews)

  • Great training program, plenty of opportunities to advance and great benefits package (in 82 reviews)


Cons
  • As a side note - I had significant work / life balance issues as an agent (in 28 reviews)

  • No room for advancement with contract employees and lower pay with no benefits (in 41 reviews)

More Highlights

1,226 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at State Farm

    Pros

    Fair boss. Flexible hours and onus program

    Cons

    Work environment is not desirable

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Micromanaging aka bullying

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Duluth, GA
    Current Employee - Anonymous Employee in Duluth, GA

    I have been working at State Farm full-time (more than 3 years)

    Pros

    The Pros with the company are the benefits. They always match 401k up to a certain dollar amount. If your an above average employee you should get a raise every single year based off a good review from your Team lead.

    Cons

    Bullying bosses, micro managers. Overworked. Currently this company is going through a change. They are becoming more of a corporate identity. This basically means that they want all State Farms in the U.S to run the same. Unfortunately the organization isn't there. You will change a lot of your functions within the company to just go back to another because of an update that wasn't successful

    Advice to ManagementAdvice

    Don't change managers every 4-6 months. Stop hiring employees over the phone. Actually take time to reward the hard working employees. Stop micromanaging.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    horrible place to work, company has no care for their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Word Processing in Dallas, TX
    Current Employee - Word Processing in Dallas, TX

    I have been working at State Farm full-time (more than 3 years)

    Pros

    none, everything about this company is ridiculous

    Cons

    all, not one benefit whatsoever

    Advice to ManagementAdvice

    get better at management.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Not a great place! High turnovers and low pay!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at State Farm

    Pros

    It was a job that's it!

    Cons

    Lack of follow through with training! High turnover and low pay! There really is no interaction in her office and shes a bully!

    Advice to ManagementAdvice

    Respect your employees and up your pay scale after being an employee I understand why there's such a high turnover! And follow through on training!

  6. 1 person found this helpful  

    ok company for a while, avoid bad managers when you get promoted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claim Associate in Irving, TX
    Current Employee - Claim Associate in Irving, TX

    I have been working at State Farm full-time (more than a year)

    Pros

    great people on the front lines. good pay steady work. get a good manager!! first year was good.

    Cons

    training not useful; threw you in pool after training. first year good manager, second year horrible manager unfocused new unit.

    Advice to ManagementAdvice

    retool training get relevant; get managers who are not mean

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    dont work here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at State Farm

    Pros

    none this place really does stink

    Cons

    they really do suck its not fun at all

    Advice to ManagementAdvice

    go away

    Doesn't Recommend
    Disapproves of CEO
  8. 2 people found this helpful  

    Change...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Representative in Ballston Spa, NY
    Current Employee - Claims Representative in Ballston Spa, NY

    I have been working at State Farm full-time (more than 5 years)

    Pros

    Company has a pension and 401k

    Cons

    Company is going through a major reorginization right now that is not for the better. It is all about the numbers and not customer service and quality anymore. They are simplifying claims handling so claims can be handled any where in the country who lack experience and jurisdictional knowledge. Its becoming a one size fits all in an industry that really needa to be specialized so claims handlers can use their thorough knowledge to assist our customers. We are supposed to be REMARKABLE. Company policies are getting in the way.

    Advice to ManagementAdvice

    Listen to you employees. They know the claims and what our customers need. You don't handle claims and many of you never have and are making bad decisions without asking the input of those who know best...

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 6 people found this helpful  

    Watch out, co,pany is reorganizing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Auto Claim Representative
    Current Employee - Auto Claim Representative

    I have been working at State Farm full-time (more than 10 years)

    Pros

    Salary and benefits are great
    If you work with experienced people, the atmosphere can be great
    Better work ethics than a lot of the competition

    Cons

    The company is undergoing a MAJOR rehaul which will likely result in the retirement or resignation of the majority of the experienced adjusters. There will be four large hubs handling most of the work in a call center environment, and the claim handlers' knowledge will be based on simplistic summaries of each state's laws. Attrition will be rampant. Salaries are being lowered. RUN!

    Advice to ManagementAdvice

    I know you'll never admit this five year plan was idiotic, but it is hard to be loyal to a company that basically claims to care, then says your choices are picking up and moving across country, retiring, or getting another job. What used to be a great place to work is fast becoming hell. I'm fortunate to have sufficient resources to retire, but I hate coming to work every day and I pray you decide to close my office SOON

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 3 people found this helpful  

    TOTAL INSECURITY

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at State Farm full-time (more than 10 years)

    Pros

    All positives have gone by the wayside.

    Cons

    Another by annual restructure - this one jeapordizes all jobs with a force to move to "hubs". Entire claim handlingphilosopy turned upside down by corporate accountants completely detached from reality. Lowest employee morale in company history. Disgraceful.

    Advice to ManagementAdvice

    Go work for general motors.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Inept Call Center Auto Claims Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Auto Claims Representative in Dallas, TX
    Current Employee - Auto Claims Representative in Dallas, TX

    I have been working at State Farm full-time (more than a year)

    Pros

    Experience in Auto Claims handling.

    Cons

    Call Center Auto Claims Management is Inept.

    Advice to ManagementAdvice

    Get some Call Center Management Training.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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