State Farm Reviews

Updated September 19, 2014
Updated September 19, 2014
1,600 Reviews
3.5
1,600 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
State Farm Chairman and CEO Ed Rust Jr.
Ed Rust Jr.
912 Ratings

Review Highlights

Pros
  • Great work life balance and encouragement to continue insurance education (in 88 reviews)

  • The company has a good work environment and works to help employees meet their needs (in 68 reviews)


Cons
  • As a side note - I had significant work / life balance issues as an agent (in 19 reviews)

  • No room for advancement with contract employees and lower pay with no benefits (in 34 reviews)

More Highlights

1,037 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at State Farm

    Pros

    great benefits
    work environment
    ok pros
    ok pros
    ok pros

    Cons

    not much room to grow
    old people in management

    Recommends
    No opinion of CEO
  2. 1 person found this helpful  

    Awesome company to work for...but you DO have to work and be flexible as changes are made.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at State Farm full-time for more than 5 years

    Pros

    Benefits are awesome, pension, pto, vacation

    Cons

    They really push insurance education...if you want to move up..consider this training.

    Advice to ManagementAdvice

    Great overall. I would say please remember to be sensitive to your employee's home / personal lives and needs. Pay differential pay to those who would like to work late hours. It will make it more attractive to those who can manage it.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Long timer-worried about the future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Complex Casualty Field Claim Representative  in  Wilmington, DE
    Current Employee - Complex Casualty Field Claim Representative in Wilmington, DE

    I have been working at State Farm full-time for more than 10 years

    Pros

    Knowledge is valued by longer term employees and longer term management. Training is ongoing and comprehensive. Casualty, injury work and property damage never get's old and is not boring.

    Cons

    Opportunity for advancement is somewhat limited due to distance of locations. Mgmt is no longer on site which causes communication issues. We are going through a major re-organization and there is a lot of upheaval at this time. It's overwhelming at times. There is a bit of us/them between some departments but can be overcome if you work to develop relationships.

    Recommends
    Neutral Outlook
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  5.  

    Marketing Associate Team Member

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Associate  in  Provo, UT
    Current Employee - Marketing Associate in Provo, UT

    I have been working at State Farm part-time for more than a year

    Pros

    State Farm is well recognized in the insurance sector and its name offers stability. Strong marketing push by head office allows for quick name recognition. The claims department is second to none.

    Cons

    Some of the systems at State Farm are outdated and temperamental. On more than one occasion during your week you'll deal with a cranky underwriter.

    Advice to ManagementAdvice

    Develop concrete territories for agents to avoid inter company competition. Integrated CRM systems for marketing purposes would make sales staff more efficient.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Insurance Adjuster

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fire Claim Representative  in  Charlottesville, VA
    Current Employee - Fire Claim Representative in Charlottesville, VA

    I have been working at State Farm full-time for less than a year

    Pros

    Benefits
    Management is friendly
    Lots of room to grow in this career and throughout the business
    Lots of Continued Education Courses offered. Once complete you choose an all expense paid vacation (Hawaii, etc)
    Overtime is usually always offered, and there isn't really a cap on how much you can get.

    Cons

    Rather large work load
    Bad work and life balance
    Lots of bad links in the business who should be fired based upon their numbers, but seem to slip through the cracks.

    Advice to ManagementAdvice

    Eliminate the weak links in order to prevent such large workloads on good workers.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    This is a good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Lines Underwriter  in  Phoenix, AZ
    Current Employee - Personal Lines Underwriter in Phoenix, AZ

    I have been working at State Farm full-time for less than a year

    Pros

    Good work environment, good promotion opportunities, business casual, decent amount of time off, there is little to no phone work

    Cons

    They do not pay very well, there is a tendency to do things old school, they are not up with technology, it is a production environment so it is all about the numbers

    Advice to ManagementAdvice

    Pay your people better and you won't have so many leaving.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Quote & Bind Sales Representative  in  Atlanta, GA
    Current Employee - Quote & Bind Sales Representative in Atlanta, GA

    I have been working at State Farm part-time for less than a year

    Pros

    Nice environment, great benefits, on-site gym, good pay, easily promoted for consistent quality work.

    Cons

    Long hours, get rude customers sometimes

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Great place to work overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Tempe, AZ
    Current Employee - Customer Service Representative in Tempe, AZ

    I have been working at State Farm part-time for less than a year

    Pros

    Friendly co-workers, flexible and great hours, swap board usage, benefits and pay

    Cons

    Strict supervisors, QIR is very strict and will kick points off your calls for unreasonable things, working 1 weekend day a week where supervisors now work rotating weekend schedules.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good job for those that qualify!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director Marketing  in  Chicago, IL
    Current Employee - Director Marketing in Chicago, IL

    I have been working at State Farm part-time for more than a year

    Pros

    Lucrative business that will continue to grow

    Cons

    Can be slow paced for a go-getter!

    Advice to ManagementAdvice

    Say what you mean; do not change rules!

    Recommends
    Approves of CEO
  11.  

    Customer Service Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Jacksonville, FL
    Current Employee - Customer Service Representative in Jacksonville, FL

    I have been working at State Farm full-time for more than 10 years

    Pros

    Earning potential was unlimited with bonus structure

    Cons

    Not much room for advancement in Agents office

    Recommends
    Positive Outlook
    Approves of CEO

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