State Farm

  www.statefarm.com
  www.statefarm.com

State Farm Reviews

Updated December 18, 2014
Updated December 18, 2014
1,810 Reviews
3.5
1,810 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
State Farm Chairman and CEO Ed Rust Jr.
Ed Rust Jr.
1,002 Ratings

Review Highlights

Pros
  • Great work life balance and encouragement to continue insurance education (in 106 reviews)

  • Great training program, plenty of opportunities to advance and great benefits package (in 82 reviews)


Cons
  • As a side note - I had significant work / life balance issues as an agent (in 28 reviews)

  • No room for advancement with contract employees and lower pay with no benefits (in 41 reviews)

More Highlights

1,167 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    aRE THOSE kHAKIS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Insurance Sales Representative in Montgomery, TX
    Current Employee - Insurance Sales Representative in Montgomery, TX

    I have been working at State Farm full-time (less than an year)

    Pros

    Good people, friendly staff and customers

    Cons

    Ok benefits, real demanding at times

    Advice to ManagementAdvice

    keep up the good work

    Approves of CEO
  2.  

    Great working environment which provided all the necessary job aids and tools to assist the customers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Dunwoody, GA
    Current Employee - Customer Service Representative in Dunwoody, GA

    I have been working at State Farm part-time (less than an year)

    Pros

    The company has high standards and expectations of their employees, but they are also understanding of any personal life interruption or issues that may come up.

    Cons

    Only part time positions available.

    Recommends
    No opinion of CEO
  3.  

    Great place to work and gain experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at State Farm full-time

    Pros

    The benefits are great and includes bonuses.

    Cons

    I believe the salary could be more competitive.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 2 people found this helpful  

    Pace of work and responsibilities in line with pay, but not keeping pace with industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at State Farm full-time (more than an year)

    Pros

    The organization is attempting to change the insular and dated culture but the pace of change is not keeping up with the time.

    Workload to pay ratio is about right, not stressed about the role or responsibilities.

    Casual workplace, company benefits are just okay;

    Work-life balance is alright...I dont take the work home with me at all.

    Cons

    Promotions are not based on experience but rather time at State Farm. This is a no frills company, if you want great pay, good promo opportunities based on outside experience...this is NOT the company for you. Be prepared for the typical corporate politics. Certain departments lack direction and focus. They seem to be reactive and not proactive. Management talks about sharing a direction and a vision but many associates have no idea how they fit into the organization or whether their role matters.

    Roles in some department are not well defined so determining what it takes to advance is hard to nail down.

    Advice to ManagementAdvice

    Broaden your search for talant within the org to people who have experience other than at State Farm. Clearly define each role and what it takes to advance to the next level.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Adjuster in Dunwoody, GA
    Current Employee - Claims Adjuster in Dunwoody, GA

    I have been working at State Farm full-time (more than 10 years)

    Pros

    Benefits are good, Has been around 90 years so stable

    Cons

    Micro Management, Lots of favoritism

    Advice to ManagementAdvice

    Upper management is clueless

    Doesn't Recommend
    Negative Outlook
  7.  

    The company has good service for clients but the office environment was pretty tense at times

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Salt Lake City, UT
    Current Employee - Sales Representative in Salt Lake City, UT

    I have been working at State Farm

    Pros

    Steady work, company has good reputation and loyal customers

    Cons

    pay isn't that great, commission could be better

    Advice to ManagementAdvice

    better incentives for sales producers

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    Some pros, some cons

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at State Farm full-time (more than 10 years)

    Pros

    Steady paycheck, good benefits, and flexible work environment outside of the call center jobs

    Cons

    Lots of politics (like most big companies, I assume), little accountability when employees do not do their jobs or do not achieve their goals, low tolerance for different approaches to work and different communication styles

    Recommends
    Positive Outlook
  9.  

    Claims

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Representative in Tacoma, WA
    Current Employee - Claims Representative in Tacoma, WA

    I have been working at State Farm full-time (more than an year)

    Pros

    Good benefits, good people, good hours. Training was good and you get to talk to a lot of customers, some good some bad.

    Cons

    Work load started off reasonable, now it's heavy with lots of overtime. Not enough notice when trying to setup any time off. You need to be willing to relocate if you want to move up. But you can move up quickly if you are willing to move.

    Advice to ManagementAdvice

    Quit micro managing and be upfront about processes and the ultimate plan.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    It was ok, at first....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at State Farm

    Pros

    Job security, relaxed environment. The facilities were well kept, and buildings were nice.

    Cons

    Moving anywhere in the company is ridiculously hard. Pay is not competitive, despite what you are told.

    Advice to ManagementAdvice

    Pick management on better experience and character, not on numbers that don't tell the whole picture.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Team Member

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at State Farm

    Pros

    Small agency with flexible time off when needed

    Cons

    Agent is never in the office and expects team members to get new business without paying for leads

    Advice to ManagementAdvice

    Team Members live in the world of paycheck to paycheck not your world of year bonus. Pay hourly accordingly.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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