Staybridge Suites Reviews

Updated May 24, 2015
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4 Employee Reviews

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  1. Feels like High School

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Staybridge Suites

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Discounted hotel rooms, free food

    Cons

    All of the staff talk about guests behind their backs, they play favorites with certain guests and treat others like mud.

    Advice to Management

    My advice is to corporate: FIRE ALL OF THE MANAGERS AT THE HOTEL AND HIRE NEW PEOPLE


  2. Poor management during transitional period

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Desk Clerk in Fayetteville, AR
    Former Employee - Desk Clerk in Fayetteville, AR

    I worked at Staybridge Suites full-time (Less than a year)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Building was well-designed, rooms were quite nice, and the facility itself was a place to be proud of working at. Clients were happy with their stay and thought rates were reasonable. CRS, although outdated at the time, functioned very well and kept a decent number of rooms booked. I felt confident that the company was doing well enough to stay in business indefinitely.

    Cons

    Dishonesty regarding hiring practices and promotions, poor organization, and extreme favoritism. Director of Sales had taken over all management positions by getting the other managers to quit or be fired. It took months before corporate level management stepped in and resolved the situation. I realize this was not an average experience for an employee of Staybridge.

    Advice to Management

    Perhaps better communication between corporate-level management and on-site managers/employees would resolve a number of issues.


  3. 10 yrs

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in San Diego, CA
    Former Employee - Front Desk Agent in San Diego, CA

    I worked at Staybridge Suites part-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Employee Benefits (that's without the thousands of questions you get asked)
    Co-Workers

    Cons

    Management: Never know what's going on, lack of communication.
    Organization: Need more ways to be organized.
    Technology: Computers need to be updated.

    Advice to Management

    Everyone knows management is busy, but when your employees aren't heard, your whole hotel will be unhappy. Instead of just shutting the door, despite always saying the door is open, maybe you should listen w/o judgement & without a 'no' answer before hearing the question or suggestions. Ask questions on how we could possbily make things easier or make things work more efficiently for employees. Encourage them instead of scaring them.


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  5. Crap Management

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Services Representative in Novi, MI
    Former Employee - Guest Services Representative in Novi, MI

    I worked at Staybridge Suites

    Recommends
    Disapproves of CEO
    Recommends
    Disapproves of CEO

    Pros

    The guests are great because they are generally long-term.

    Cons

    The managers in Novi were horrible. Our "front desk manager" was a joke.

    Advice to Management

    I think they already have been replaced...



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