Steak n Shake Reviews

Updated April 26, 2015
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2.4
229 Reviews
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Steak n Shake Chairman and CEO Sardar Biglari
Sardar Biglari
132 Ratings

229 Employee Reviews

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  1. Responsible for FOH and BOH activities in a $2 million+ unit.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Restaurant Manager in Brandon, FL
    Current Employee - Restaurant Manager in Brandon, FL

    I have been working at Steak n Shake full-time (Less than a year)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Working together to help the guests enjoy their restaurant experience. It is very rewarding to hear words of praise for excellent service, value for the price, improvements over the past, etc.

    Cons

    Employee attendance and tardiness continues to be a problem. Employees call off or come in to work late on a regular basis.

    Advice to Management

    Management needs to hire more employees and release the employees with attendance and tardiness problems. Employees do not fear repercussions because they know there is no one to take their place.

  2. Easy Money as a Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Trainer in Newnan, GA
    Current Employee - Service Trainer in Newnan, GA

    I have been working at Steak n Shake

    Pros

    You do not have to share or split tips. Bigger sections than most resturants

    Cons

    Smaller tip amounts. First time customers usually do not know that you are paid as a waitress and doesn't tip. Some people really do not understand that it is a casual dining experience

    Advice to Management

    Give employees more incentives because there are none.

  3. frustrating but good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Jacksonville, FL
    Current Employee - Manager in Jacksonville, FL

    I have been working at Steak n Shake full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Career growth and oppurtunity for self managment as long as you manage yourself wisely. Not a bad gig. good company overall

    Cons

    pay for what we deal with is not to what we think we deserve, unrealistic expectations at times as well as lots of micro management.

    Advice to Management

    get better District managers as well as lifting some of the unrealistic expectations and time demands on managers, allow us to pay employees there worth

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  5. Restaurant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Restaurant Manager in Austin, TX
    Current Employee - Restaurant Manager in Austin, TX

    I have been working at Steak n Shake full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Teamwork and feels like family

    Cons

    No benefits and 6-day work weeks

    Advice to Management

    Give management 2 days off per week. Offer medical insurance and paid vacation!

  6. Can be chaotic but have encountered many good hard working people. enjoyed the people and co workers. will come back to

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Elizabethtown, KY
    Current Employee - General Manager in Elizabethtown, KY

    I have been working at Steak n Shake full-time (More than a year)

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    benefits, salary, vacation time for management. Pretty steady work and always busy. Friendly repeat customers who are a joy to take care of.

    Cons

    can be extremely chaotic at times. can feel alot of stress from ill ran shifts creating stressful enviroment. but overall not so bad.

    Advice to Management

    corporate management is extremely clueless when it comes to store level day to day business. fix what you already have before you continue to open other stores that will fall into the same cycle.

  7. Training General Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Steak n Shake full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great people to work with! Regular guests are an added bonus

    Cons

    Above store leaders! Incompetent managers remain employed due to the points recieved for turnover

  8. slowly going downhill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service and Production Trainer
    Current Employee - Service and Production Trainer

    I have been working at Steak n Shake full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    more than minimum wage, though just barely. if your happy never even making ten dollars an hours and working yourself ti the bones its a great place.

    Cons

    Ridiculous pay cap
    varying hours
    no sick days, vacation days, or benefits of any kind really.
    no breaks

    Advice to Management

    listen to your employees, dont treat them like robots. give them a break every once in a while

  9. long hours , little support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Restaurant General Manager
    Current Employee - Restaurant General Manager

    I have been working at Steak n Shake

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    salary is good that is about it

    Cons

    long hrs, poor staffing, little support

    Advice to Management

    vist your stores more often see what is really happening

  10. Helpful (1)

    Productions worker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Steak n Shake

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good coworkers, free food, and high wages if you're a waiter. Everybody always has something to do. Average restaurant job. If you learn everything in the kitchen and service, you'll have a high chance to become manager.

    Cons

    Gets too busy sometimes (like any restaurant), managers are inconsistent with their rules, ridiculous uniform that you have to buy with the exception of the bow and apron, really a slap in the face... Bad hours too.

    Advice to Management

    We're not slaves, at least show concern to us employees instead of constantly rushing us, and not even telling us to go to break, offering us food, or even approachable...

  11. Good money, great local leadership, CEO is a crook.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Columbus, OH
    Current Employee - General Manager in Columbus, OH

    I have been working at Steak n Shake full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great bonus program and base salary, great support from local leadership.

    Cons

    Corporate does not hire minors any longer, which makes recruiting very difficult in an area where there are middle-upper class families. We also do not offer full-time employment, so that hurts our ability to hire further. CEO could care less, he is only concerned about money.

    Advice to Management

    Raise prices slightly, pay people better, shut down unprofitable third shifts, recruit minors and treat your people better in general.

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