Steak n Shake Reviews

Updated August 25, 2015
264 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
  • Current Employees
Employment Status

Reset
2.5
Rating Trends
Recommend to a friend
Approve of CEO
Steak n Shake Chairman and CEO Sardar Biglari
Sardar Biglari
146 Ratings

Pros
  • It was a good first job: flexible schedule and mostly great co-workers (in 22 reviews)

  • Flexible schedule, nice employees, discounted food when on the clock, make good tips (in 8 reviews)

Cons
  • Long long hours No personal life what so ever (in 25 reviews)

  • The back of the house staff works very hard for not much more than minimum wage, the hourly workers max out at 9 (in 19 reviews)

More Pros and Cons

264 Employee Reviews

Sort: Popular Rating Date
  1. It's OK for what it is.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production Associate in Carbondale, IL
    Current Employee - Production Associate in Carbondale, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Steak n Shake full-time (More than a year)

    Pros

    I enjoy most of my co-workers and SOME of the management team. The work is fast paced, but relaxed and usually fun at the same time. Really this depends on which shift you are working. Pay is tied to experience and work but you can max out pretty quickly. The food is good.

    Cons

    Restaurant regularly gets bad marks from health inspectors, terrible understaffing and inconsistent training practices. If you work late nights be advised this job can be dangerous and you are subject to violence from guests and sometimes co-workers. Is it worth it? That's up to you.

    Advice to Management

    Get a grip! Start enforcing policies and stop playing favorites with your smoke and F@&% buddies.


  2. Stressful

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Rosemont, IL
    Current Employee - Server in Rosemont, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Steak n Shake part-time (Less than a year)

    Pros

    The best thing about it, is working and going home with cash in hand instead of waiting for the paycheck to go through.

    Cons

    The absolutely worst thing about working is that we are always understaffed and not just that only. We don't leave on time.

    Advice to Management

    Hire more people


  3. grill

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Grill Cook in Leesburg, FL
    Current Employee - Grill Cook in Leesburg, FL
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Steak n Shake full-time (More than 3 years)

    Pros

    Always hiring. If your full-time you have option to get insurance

    Cons

    Always end up doing a lot of other peoples work. Not enough employees to cover shifts. Getting a raise is like pulling teeth.

    Advice to Management

    Pay attention to who your good workers are and compensate.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The Discounts were great!

    Cons

    Poor management, lots of moving

    Advice to Management

    Less micro managing and more helping out


  6. sns

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Nashville, TN
    Current Employee - General Manager in Nashville, TN
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Steak n Shake (More than a year)

    Pros

    the company its self is fine the attiude from the top is bad

    Cons

    great food and people, the lower team member and managers work great together

    Advice to Management

    be ready to work


  7. Server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Supervisor in Moline, IL
    Current Employee - Operations Supervisor in Moline, IL
    Recommends
    Positive Outlook

    I have been working at Steak n Shake full-time (More than 3 years)

    Pros

    I've worked here for four years. They really work with your schedule and request off days. Also, there great with cross training un case you want to di something different in the store. GREAT money if you have customer service skills.

    Cons

    Cons, it gets really busy and if you have the wrong manager on duty your shift will go downhill. They dont pay the cooks enough money for what they have to deal with.

    Advice to Management

    There so hard up on managers in our district they keep the wrong ones still working. They dont pay there supervisors enough money,


  8. poor management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hostess in Hampton, VA
    Current Employee - Hostess in Hampton, VA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Steak n Shake full-time (Less than a year)

    Pros

    My meal is 50% off the pay is awesome.the food is great

    Cons

    managers picking on me and think I'm stupid. Talking bad about customers behind their back but being very polite while talking to a customer .

    Advice to Management

    you need to treat your employees right and the customers as well keep it up y'all will have no one.


  9. Corporate bs

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Waiting Staff in Saint Louis, MO
    Current Employee - Waiting Staff in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Steak n Shake part-time (More than a year)

    Pros

    No one cared what you did as long as you served your tables what they wanted without us having them complain and get something free or quit on the spot. Eat whatever you want go out to the dumpster to smoke whatever you want, whenever you want no one cared. IF you do happen to get fired its pretty easy to get rehired cause they're ussually desperate for someone who knows what theyre doing. Co workers were just about all pretty cool, we all worked together to get all the tables served when we had huge rushes (often we were right next to a theme park) half price on the food you actually pay for. Prime people watching op. Just about all classes of people end up at sns.

    Cons

    We were right down the road from a six flags, and corporate never allowed the managers to schedule more people than a normal business days need and everyone was constantly held at least and hour past your scheduled time literally every time. Everything there was really cheap and broke a lot. A lot of times during rushes while we're understaffed (always understaffed) the food would take forever and people would walk out often or not pay after getting it and servers lose the tip.

    Advice to Management

    Just do the best you can. Learn every station so you can jump in when when your employees need you. Two of my managers did and they're literally the reason a group of half of the employees didn't flat out quit.


  10. Good for first job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Brandon, FL
    Current Employee - Server in Brandon, FL
    Doesn't Recommend
    Neutral Outlook

    I have been working at Steak n Shake part-time (More than a year)

    Pros

    Plenty of opportunities to grow in the company

    Cons

    Terrible pay, Horrible management, disorganized, caotic

    Advice to Management

    try not to only focus on the negative and try to balance rewarding the positve and constructive critisism.


  11. Company doesnt care

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Waiter in Tampa, FL
    Current Employee - Server/Waiter in Tampa, FL
    Doesn't Recommend
    Neutral Outlook

    I have been working at Steak n Shake part-time (More than a year)

    Pros

    - Most of my co-workers are excellent, and it's the reason I've even stayed with the company for so long. - Being able to interact with different people all day is also pretty pleasant - Flexible hours where i worked, and almost always able to get more or less if needed

    Cons

    - Most managers have no experience with serving yet insist they still know better and give idiotic orders - Company doesn't care about employees, stupid and nonsensical policies make the job much more difficult than it needs to be, paired with impossible expectations -Stress during busy times is exponential - I've yet to ever meet an employee where I work who actually enjoys their job

    Advice to Management

    Start realizing that to an extent, your employees are just as important as your customers, and should be treated as so. A happy employee will work much harder for the company and help it develop a lot more than an unhappy one.



Showing 264 of 491 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.