Steelcase Reviews

Updated July 17, 2015
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Steelcase President, CEO & Director James P. Keane
James P. Keane
1 Rating

Pros
  • Stable company, very progressive work environment in Grand Rapids but other locations are lacking any of that culture (in 14 reviews)

  • Great work-life balance, company genuinely invests in our personal development as an employee (in 7 reviews)

Cons
  • Limited cross-functional opportunities for field sales staff who do not want to relocate to Grand Rapids Michigan or another major sales market (in 6 reviews)

  • For someone who craves big city life, working at the global HQ in Grand Rapids, Michigan will likely cause culture shock (in 5 reviews)

More Pros and Cons

25 Employee Reviews

Sort: Popular Rating Date
  1. Expanding company,MNC on paper, Indian in working

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Steelcase

    Negative Outlook
    Approves of CEO
    Negative Outlook
    Approves of CEO

    Pros

    great brand value, great market value,great mnc values, international approach to work is good.

    Cons

    Gap in local and global company culture, need to set up full fledged operations in India.

    Advice to Management

    Be more proactive, give more distributed accountability to people, but not too diverse.


  2. Not a bad place to work

    Current Employee - Anonymous Employee in Grand Rapids, MI
    Current Employee - Anonymous Employee in Grand Rapids, MI

    I have been working at Steelcase full-time (More than 3 years)

    No opinion of CEO
    No opinion of CEO

    Pros

    Great benefits such as medical coverage for spouse and children, optical, dental and annual medical checkup. Flexible working hours with a great working environment

    Cons

    Lack of direction from the leadership and a huge emphasis on cutting cost in all aspects of the business. This affects the quality of the products we put out there.


  3. Helpful (1)

    Steelcase is losing the focus on people.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management in Grand Rapids, MI
    Current Employee - Management in Grand Rapids, MI

    I have been working at Steelcase full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Steelcase is still an industry leader and makes decent products. There are also still a lot of good people left there. The offices are beautiful.

    Cons

    The new executive leadership team is completely focused on a cost cutting and outsourcing model of profitability....disguised behind a thin veil of desiring to be more global. They talk a great story about engagement and unlocking human promise to their customers, but inside the company's headquarters you will not find much authenticity behind those words. If they didn't give such generous severance packages I suspect they would have been taken to court many times over for discriminating against women, minorities and people over 40. It is sad to compare the wonderful company that Steelcase once was to what it has become today.

    Advice to Management

    Upper management should realize that the Steelcase mission and aspiration to unlock human promise is one they should really try to internalize with employees rather than spout as a hollow marketing ploy. Engage and trust your employees. Offer opportunities to women and minorities - there are capable people even if they don't happen to be old pals of the new CEO. Stop the corporate greed and introduce a little more caring into the workplace again. You might just find unlocking human promise can increase profitability more than your standard cost cutting.


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  5. Not bad, not great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant
    Former Employee - Sales Consultant

    I worked at Steelcase full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Number one in the world at what they do. Progressive and innovative products. Being a global organization offers many opportunities to work in other areas.

    Cons

    Work life balance for sales professionals is terrible. Company has lost it's focus on it's people. Experience is not valued, youth is valued and underpaid.

    Advice to Management

    Pay more attention to your people and their growth.


  6. Helpful (2)

    Sr. supply chain analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Supply Chain Analyst in Grand Rapids, MI
    Former Employee - Senior Supply Chain Analyst in Grand Rapids, MI

    I worked at Steelcase full-time (More than 3 years)

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    Great people to work with and peer pressures are normal. Pay is quite competitive in mid west states. Grand Rapids is a nice city.

    Cons

    A lot of outsourcing to Asia. Manufacturing is downsizing in Mid west. A very low growth industry to work at.


  7. Helpful (3)

    It was good company.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Zone Leader in High Point, NC
    Former Employee - Zone Leader in High Point, NC

    I worked at Steelcase full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The salary and working with the people on the floor. Creating changes

    Cons

    No alignment with the management

    Advice to Management

    Practice what you preach.


  8. Helpful (2)

    Good company but little growth for millennials or non-GR based employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Steelcase full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good starting point for interns that want a global organization on their resume/portfolio Good place to be if you're looking to coast through the back nine of your career Respectable salary and benefits World-class designers and industrial engineers to learn from Helpful and supportive colleagues Casual work environment

    Cons

    Bureaucratic leadership Rampant cronyism and nepotism within the management ranks. It's a "good ol' boy" organization Too much outsourcing of core competencies...especially on the technology side Few growth opportunities What good are MAPP goals if they're not acted upon? If you're a millennial and thinking about joining Steelcase, be sure to ask yourself - "Are you willing to give 15-20 yrs of your life before POSSIBLY seeing an opportunity to grow." The average Steelcase salaried employee has been with the company 20+ years, so its very difficult to advance and influence positive changes. Leadership is very set in their ways. I can only hope that Mr. Keane will change the culture in that regard. If you're not based out of the GR-headquarters and not willing to relocate, forget about advancement. Not going to happen. If you want to grow and be challenged on a daily basis, this may not be the best organization for you. If you're a "go with the flow" type of person and just looking to pay the bills, then you'll fit right in.

    Advice to Management

    Create professional development opportunities for non-GR based employees and millennials otherwise you will be dealing with a lot of brain drain.


  9. Helpful (1)

    Steelcase

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at Steelcase as a contractor

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Innovative in a lot of ways with cutting edge designs

    Cons

    To many contract employees with no investment in the company

    Advice to Management

    Hire more direct employee


  10. Helpful (1)

    A company in transition

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Steelcase full-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Solid company, well managed at a strategic level, fine product solutions and well positioned as a thought-leader in this market sector

    Cons

    Field management quite variable from very good to "not so much". Silos exist throughout the organization and lead to some confusion, from product logic to field management.

    Advice to Management

    Ensure you are listening to inputs that go broader and deeper than direct reports


  11. Helpful (1)

    Worked there most of my adult life. Took and early out because the company was haveing some down size problems.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Q A in Grand Rapids, MI
    Former Employee - Q A in Grand Rapids, MI

    I worked at Steelcase full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Can't say if it is a good place to work or not. I have been gone too long.

    Cons

    Very hard to advance there. Too much family.

    Advice to Management

    Learn to listen more than you talk. If people are telling you what you want to hear they are of no use. Make sure the reports you are making business decisions are a true statement of what is going on. You were nevergood atthatwhen I was there.



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