Steelcase

  www.steelcase.com
  www.steelcase.com

Steelcase Reviews

Updated October 21, 2014
Updated October 21, 2014
124 Reviews
4.0
124 Reviews
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Steelcase President, CEO & Director James P. Keane
James P. Keane
15 Ratings

Review Highlights

Pros
  • Stable company, very progressive work environment in Grand Rapids but other locations are lacking any of that culture (in 14 reviews)

  • Great work-life balance, company genuinely invests in our personal development as an employee (in 7 reviews)


Cons
  • grand rapids based does not give enough of a diverse pool of employees (in 6 reviews)

  • Limited cross-functional opportunities for field sales staff who do not want to relocate to Grand Rapids Michigan or another major sales market (in 5 reviews)

More Highlights

19 Employee Reviews Back to all reviews

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  1.  

    Sr. supply chain analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Supply Chain Analyst in Grand Rapids, MI
    Former Employee - Senior Supply Chain Analyst in Grand Rapids, MI

    I worked at Steelcase full-time (more than 3 years)

    Pros

    Great people to work with and peer pressures are normal. Pay is quite competitive in mid west states. Grand Rapids is a nice city.

    Cons

    A lot of outsourcing to Asia. Manufacturing is downsizing in Mid west. A very low growth industry to work at.

    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    It was good company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Zone Leader in High Point, NC
    Former Employee - Zone Leader in High Point, NC

    I worked at Steelcase full-time (more than 8 years)

    Pros

    The salary and working with the people on the floor. Creating changes

    Cons

    No alignment with the management

    Advice to ManagementAdvice

    Practice what you preach.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Good company but little growth for millennials or non-GR based employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Steelcase full-time (more than 5 years)

    Pros

    Good starting point for interns that want a global organization on their resume/portfolio
    Good place to be if you're looking to coast through the back nine of your career
    Respectable salary and benefits
    World-class designers and industrial engineers to learn from
    Helpful and supportive colleagues
    Casual work environment

    Cons

    Bureaucratic leadership
    Rampant cronyism and nepotism within the management ranks. It's a "good ol' boy" organization
    Too much outsourcing of core competencies...especially on the technology side
    Few growth opportunities
    What good are MAPP goals if they're not acted upon?

    If you're a millennial and thinking about joining Steelcase, be sure to ask yourself - "Are you willing to give 15-20 yrs of your life before POSSIBLY seeing an opportunity to grow." The average Steelcase salaried employee has been with the company 20+ years, so its very difficult to advance and influence positive changes. Leadership is very set in their ways. I can only hope that Mr. Keane will change the culture in that regard. If you're not based out of the GR-headquarters and not willing to relocate, forget about advancement. Not going to happen. If you want to grow and be challenged on a daily basis, this may not be the best organization for you. If you're a "go with the flow" type of person and just looking to pay the bills, then you'll fit right in.

    Advice to ManagementAdvice

    Create professional development opportunities for non-GR based employees and millennials otherwise you will be dealing with a lot of brain drain.

    Recommends
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Steelcase

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Steelcase as a contractor

    Pros

    Innovative in a lot of ways with cutting edge designs

    Cons

    To many contract employees with no investment in the company

    Advice to ManagementAdvice

    Hire more direct employee

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Worked there most of my adult life. Took and early out because the company was haveing some down size problems.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Q A in Grand Rapids, MI
    Former Employee - Q A in Grand Rapids, MI

    I worked at Steelcase full-time (more than 10 years)

    Pros

    Can't say if it is a good place to work or not. I have been gone too long.

    Cons

    Very hard to advance there. Too much family.

    Advice to ManagementAdvice

    Learn to listen more than you talk. If people are telling you what you want to hear they are of no use. Make sure the reports you are making business decisions are a true statement of what is going on. You were nevergood atthatwhen I was there.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    A company in transition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Steelcase full-time

    Pros

    Solid company, well managed at a strategic level, fine product solutions and well positioned as a thought-leader in this market sector

    Cons

    Field management quite variable from very good to "not so much". Silos exist throughout the organization and lead to some confusion, from product logic to field management.

    Advice to ManagementAdvice

    Ensure you are listening to inputs that go broader and deeper than direct reports

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Great people, not so great management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Grand Rapids, MI
    Former Employee - Manager in Grand Rapids, MI

    I worked at Steelcase full-time (more than an year)

    Pros

    Stable company, very progressive work environment in Grand Rapids but other locations are lacking any of that culture.

    Cons

    Management is completely out of touch with what inspires employees to do great things.

    Advice to ManagementAdvice

    Focus on the little wins, encourage your employees and recognize them for their hard work and accomplishments.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Good job at a good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Engineer in Grand Rapids, MI
    Current Employee - Product Engineer in Grand Rapids, MI

    I have been working at Steelcase full-time (more than 10 years)

    Pros

    Good pay for interesting work, not a lot of long hours, great discounts on modern, high-quality furniture. The culture varies depending on the group you're in, but is positive overall.

    The company trusts its employees, and allows us to take risks. Not micro-managing, definitely a sense of empowerment and responsibility.

    Generous vacation policy for salaried. Great facilities, sometimes even living in the ideas we sell.

    Lots of different areas of business you can work in, a big enough company to get real-world experience at a 'big' company that's actually small enough to navigate. Plenty of talented people around to network with, learn from, and listen to.

    Managers have been fair and responsive. I've received fair pay increases and have seen my responsibilities grow, at least within my job title.

    Despite some flaws, I like it here overall.

    Cons

    Difficult 'modernizing' has been code for decreasing pay, headcount, and benefits; offshoring manufacturing and closing local plants; replacing experienced employees with low-paid temps. It's been bad for the vibe, and some of the ways they've done it have been held up in academic circles as examples of what not to do (such as the lay-offs in early 2000s.) Saying 'every company does that' doesn't make it suck any less, the erosion of what used to be a better place for employees and for the community.

    What used to be 'attract and retain the best talent' is more like 'attract and retain good enough talent', including senior leadership. It's been $3B a year, year in and year out, since the 1980s.

    No defined management training programs, and the few to no positions to land in are usually held by lifers. Nobody recruiting obvious talent within, you have to play the game and hope for the best with no guarantees. Nepotism and cronyism rampant. Have no idea how some of these people landed 'there'. Some middle managers run their own little kingdoms with little to answer for.

    Declining incentive to work here for a long career, as retirement benefits no longer exist (you and your 401k are on your own), retirement contributions come and go, bonus is a moving target designed to never exceed ~10%, and vacation never increases again once you reach the 5-year mark. Come for the facilities, pay, and culture, stay for the...?

    Advice to ManagementAdvice

    Give us a management training program, or at least a roadmap to follow that will actually lead somewhere. If I get an MBA, will Steelcase leverage it? Or pay me more? Or have a place for me to land? Or is there no incentive to develop, unless I plan on leaving?

    Recommends
    Neutral Outlook
    Disapproves of CEO
  10.  

    Good place to learn, bad place to stay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Steelcase full-time (more than 10 years)

    Pros

    Good place to learn.
    You can learn a lot about your area and the system - if you want to. In Information Technology there is an opportunity to learn for the person right out of college. The company is very nice to Interns everywhere in the company. Interns can really learn a lot and they help interns too. The other people you work with are quite nice.

    Cons

    You can work very hard, be very productive, but there is no differentiation between you and the people who just sit there. This applies primarily to Information Technology jobs.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    good, lots of good people and fast paced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Manufacturing Engineer in Grand Rapids, MI
    Former Employee - Manufacturing Engineer in Grand Rapids, MI

    I worked at Steelcase

    Pros

    good ethics, nice work environment, good benefits, forward thinking in business ideas

    Cons

    moving work off shore/out of country, no long term future, don't follow up with plans laid out and improvement schemes and concepts , let die before completed

    Advice to ManagementAdvice

    keep work in MI and work with local EE's to find ways to do work here more competatively vs off shoring so much work

    Disapproves of CEO

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