Stellar Global Solutions

  www.StellarBPO.com
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Stellar Global Solutions Reviews

Updated August 13, 2014
Updated August 13, 2014
10 Reviews

3.0
10 Reviews
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3 Employee Reviews Back to all reviews

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  1.  

    Lots of Labor Code violations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Quality Assurance Analyst  in  Quezon City, National Capital Region (Philippines)
    Former Employee - Quality Assurance Analyst in Quezon City, National Capital Region (Philippines)

    I worked at Stellar Global Solutions full-time for more than 3 years

    Pros

    I loved the work itself - it was challenging and fulfilling. The metrics were clearly explained and meted out as set on paper. The processes were fair and the KPI's reachable without being lax. The people in management are no different than lots of average companies - meaning there are cliques, intrigues etc. - however promotions are fair as you have to have the numbers to show for it. There are regular training sessions to increase the skillset and soft skills of employees. Management is composed of call center veterans who understood how all the metrics worked and communicated it effectively up to the front-line agents.

    Cons

    Basic salary decreased without prior notice. Tenured employees were forced to sign new contracts where their terms of employment were changed. Misinformation given by HR on background checks (i.e. tenure, termination, and eligibility for employment). Always have to ask DOLE and the NLRC for intervention to correct violations. The HR staff is bewildering.

    Advice to ManagementAdvice

    Look into your HR and find out what's going on in that department.

    Recommends
    Positive Outlook
  2.  

    Some Management people are very nice but most of them are not pro people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Stellar Global Solutions

    Pros

    People in stellar are very nice, specially in the production floor and training department.

    Cons

    Some managers are not very approachable!

    Advice to ManagementAdvice

    Change your employees in the HR department, specially those who are handling documents and process for government benefits.

    Doesn't Recommend
    Neutral Outlook
  3.  

    Every function of every personnel in this company does not do their job correctly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Quezon City, National Capital Region (Philippines)
    Current Employee - Customer Service Representative in Quezon City, National Capital Region (Philippines)

    I have been working at Stellar Global Solutions full-time for less than a year

    Pros

    I can't give any advantage in working in this company since every improvement asked from them are not recognized. They don't know how to take care of their employees.

    Cons

    They don't know how to take care of their employees. No improvement in total functions.

    Doesn't Recommend
    Neutral Outlook

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