Stericycle
2.7 of 5 96 reviews
www.stericycle.com Lake Forest, IL 5000+ Employees

Stericycle Reviews

Updated Feb 4, 2014

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2.7 96 reviews

                             

62% Approve of the CEO

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Charles A. Alutto

(24 ratings)

40% of employees recommend this company to a friend
11 Employee Reviews Back to all reviews
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2 people found this helpful  

Great Company

Sharps Technician (Current Employee)
Hampton, VA

I have been working at Stericycle part-time for more than a year

ProsMany awesome benefits (shoe allowance, paid holidays for PT employees, etc), supervisory staff easy to talk to

ConsSometimes the company can be a bit.. Scattered. But since you are a contract employee, you simply have to grow up and figure things out for yourself.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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4 people found this helpful  

Mobility, Creativity, Comensation

Healthcare Compliance Specialist (Current Employee)

I have been working at Stericycle full-time for more than a year

ProsWorking in the LQ division affords the opportunity to network with other accomplished professionals in the healthcare field. I have grown my contacts 100 fold. I can see a pathway upwards, and I get to use my brain every day and set my own schedule. The pay is good and I enjoy my job.

ConsInter-departmental communication needs work, but they are implementing things like Salesforce to improve information sharing

Advice to Senior ManagementImprove information sharing capabilities and CRM technology

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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2 people found this helpful  

Good stepping stone

Client Operations Support Representative (Current Employee)
Indianapolis, IN

I have been working at Stericycle full-time for more than a year

Pros*people
*compensation
*advancement opportunities

Very nice company that is growing exponentially. There ought to be plenty of room to grow and new job opportunities

Cons*some areas are cramped
*organizational structuring issues
*raises aren't as good as they could be

Advice to Senior ManagementThe management team is actually pretty good. Perhaps a better checks and balances system would help.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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A perfect fit.

Longhaul Driver (Current Employee)
North Salt Lake, UT

I have been working at Stericycle full-time for more than 5 years

ProsGreat work, great pay and benefits, managers have open door policy. Opportunity for advancement if desired, stock and 401k options, and tuition reimbursement. You become part of a "family" when you join our team. You are not just another number unless you chose to be. Stericycle strives to improve customer relationships and keep employees up to date with safety training. Equipment is new and they provide uniforms and PPE to employees.

ConsThe hours are sometimes long, if the plant falls behind then it puts me behind schedule. Plant vs. Transportation has communication issues. Communication between plants in different states is lacking. The pay structure and bonuses are stagnant. Some managers are kept in position, even when it is apparent they have no skill causing the other team members to pick up their slack.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Quality company, good place to work

Information Center Agent (Current Employee)
Indianapolis, IN

I have been working at Stericycle full-time for less than a year

ProsQuality company that cares about their employees and customers. Good place to work, great benefits, average pay for position. Outstanding at promoting from within.

ConsIn Indianapolis, initial job is through a temp company. Temp employees get hired on, told it is temp to perm, but that rarely works out. Many are hired on for a big event, and let go within a few weeks. Of course, I have worked hard, did what I was supposed to, and I got hired on after 6 months as a permanent employee.

Advice to Senior ManagementFix IT problems in the RMS call center. There are so many customers who are pharmacies, doctor offices etc who have changed addresses or ownership. You make an outbound call due to failed mail, correct the information and square things away for that event. But another event with another client has nearly the same customer list, and the initial notifications are sent out again with bad information, only to go through the same verification process. Why does this matter? 1: important notifications about recalls are delayed, possibly harming patients or consumers. 2. wasted postage sending thousands of notifications per year to bad addresses. 3. loads of wasted man hours calling customers who have already been called a month ago on another event. 4. these customers get annoyed about so many calls to verify their business name and correct address. Possible Solution: consolidate some of the information in your database as a kind of 'master list', then when you get a new event, bounce the client's information (which may be years old) against the master list of customers before assigning CID!! That is just a suggestion, I am totally satisfied with my position in the call center, and happy working for Stericycle!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great experience and great culture.

Project Manager (Former Employee)
Sun Valley, CA

I worked at Stericycle full-time for more than a year

ProsGreat way to get hands on experience. Small growing company which lets you be creative and pursue your goals.

Friendly managers

ConsWorking with a small company you do not get the same 401k benefits as you would with a larger company.

Long Hours

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Excellent

Customer Service (Current Employee)
Winthrop, ME

I have been working at Stericycle

Prosexcellent management, no sales, team environment, tries to do whats best for employees, lots of growth opportunities

ConsIts a call center! so you are wearing a headset at a desk all day.

Advice to Senior Managementkeep up the good work. LOVE MY JOB

Yes, I would recommend this company to a friend

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Great Place

Driver (Current Employee)
Boston, MA

I have been working at Stericycle

ProsI love this Job... They are growing like crazy... Get on for the ride the work is steady...

ConsI love this place there are issues EVERYWHERE

Advice to Senior ManagementKeep everyone involved

Yes, I would recommend this company to a friend

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Excellent working environment

Anonymous Employee (Former Employee)
Lake Forest, IL

I worked at Stericycle

ProsLarger sized company with a small company feel
Excellent job benefits, including stock options for eligible employees
Great co-workers
Exciting growth and opportunities

ConsSince the company grew so fast, many of the business processes struggle to keep up. Growth through acquisition can lead to a lot of technical challenges. Some of the way that the company service offerings are designed can be very confusing and complicated.

Advice to Senior ManagementTry to remember to keep things simple.

Yes, I would recommend this company to a friend

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Good Company

Anonymous Employee (Former Employee)

I worked at Stericycle

ProsProfessional, Good atmosphere, honest, decent pay

ConsLong Shifts and Lots of time on the road

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Glassdoor is your free inside look at Stericycle reviews and ratings — including employee satisfaction and approval rating for Stericycle CEO Charles A. Alutto. All 11 reviews posted anonymously by Stericycle employees.