Steven Madden Reviews

Updated June 30, 2015
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3.1
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Recommend to a friend
Approve of CEO
Steven Madden CEO Ed Rosenfeld
Ed Rosenfeld
21 Ratings

Pros
  • Fun, great associates, great discount, free shoes, store contests, (in 11 reviews)

  • Fun activities and great discount and free shoes (in 7 reviews)

Cons
  • high turnover, underpay, stock room set up, pressure on numbers, little appreciation shown for hard work, no work/life balance (in 5 reviews)

  • Sales associates get minimum wage for the most part (in 6 reviews)

More Pros and Cons

52 Employee Reviews

Sort: Popular Rating Date
  1. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Scottsdale, AZ
    Current Employee - Sales Associate in Scottsdale, AZ

    I have been working at Steven Madden part-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    If you like the people on your team you will love your job. It is fast paced, and when it is busy you have the ability to make more money (commission + hourly). The discount is also great, plus 2 free shoes a year.

    Cons

    Once shoes go on clearance you can not wear them anymore, so you have to constantly keep buying shoes. Minimum wage, so when the traffic is slow your paychecks feel it.

    Advice to Management

    Take care of your associates! Especially the ones that have obviously committed to the company. The team I work at has 2 sales associates who have been with the company for 4+ years and they are still making minimum wage!


  2. ASM

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Steven Madden

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Sales focused, easy to maintain status

    Cons

    Not organized in upper levels

    Advice to Management

    Focus on the talent in store


  3. sales associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Scottsdale, AZ
    Current Employee - Sales Associate in Scottsdale, AZ

    I have been working at Steven Madden

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    discount, small store, flexible hours

    Cons

    have to wear steve madden shoes


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Steven Madden

    Doesn't Recommend
    Doesn't Recommend

    Pros

    you get free shoes, that's pretty much the best thing.

    Cons

    they don't care about you

    Advice to Management

    they're rude & fake


  6. Assistant manager

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Steven Madden full-time (Less than a year)

    Pros

    Close to home and convenient location

    Cons

    No payroll for staff and technology is outdated


  7. It's cool

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Steven Madden full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Laid back for the most part
    Discount

    Cons

    Stressful for managers
    Unrealistic goals for low volume stores
    Terrible turnover rates for sales associates
    Underpaid

    Advice to Management

    n/a


  8. Helpful (1)

    Working in hell

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Steven Madden part-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Amazing discounts and fashion forward place to work. If you like interacting with many customers it is a fun job.

    Cons

    Minimum wage pay with commission from sales which doesn't sound bad until you have to literally fight management to get a customer. Rules include an extremely strict dress code, no personal belonging outside of lockers (water bottles, cell phones, keys, etc), no food or drink on the sales floor but you can have them in the stock room however you aren't allowed to go to the stockroom unless a helping a customer while you are on the clock. You are never allowed to sit down ever. You can never be seen behind the counter ever and if you are caught corporate will photograph you and report you to your management for further action. You have very little opportunity for promotion unless you want to become an assistant manager and be contracted to work EVERY WEEKEND.


  9. Helpful (1)

    sales

    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Steven Madden part-time (More than a year)

    Pros

    There is a good discount, fun staff and easy enviroment to thrive in once you get the hang of selling womens shoes.

    Cons

    Low pay, misguiding commission structure and low hours.

    Advice to Management

    Stop being cheap and raise the commission rate!


  10. Great experience, learned a ton!

    Current Employee - Design Intern in New York, NY
    Current Employee - Design Intern in New York, NY

    I have been working at Steven Madden

    Pros

    flexibility with school schedule, very helpful employees

    Cons

    can't think of any cons


  11. Helpful (1)

    Corporate Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate Associate in Long Island City, NY
    Current Employee - Corporate Associate in Long Island City, NY

    I have been working at Steven Madden full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    free breakfast on fridays, decent employee discount, get to work with some decent people, sample sales, stable and growing company

    Cons

    how much money you make and your growth is based only on who you know. performance has nothing, i repeat, NOTHING, to do with your compensation. what other company has "performance appraisals" that have nothing to do with your actual performance and are just the same tiny percentage increase every year, barely keeping up w increases in living cost?

    Advice to Management

    Stop being greedy and despicable. value your talented and loyal employees by treating them fairly, with respect and rewarding them for their performance. the reputation you've cultivated for yourselves and this company leaves much to be desired. only in your own circles are you respected and admired.



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