Steven Madden

  www.stevemadden.com
  www.stevemadden.com

Steven Madden Reviews

Updated September 5, 2014
Updated September 5, 2014
73 Reviews
3.2
73 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Steven Madden CEO Ed Rosenfeld
Ed Rosenfeld
32 Ratings

Review Highlights

Pros
  • Great discounts, fun environment, good relations with corporate workers, (in 10 reviews)

  • amazing people, fun job, and you get free shoes periodically (in 6 reviews)


Cons
  • high turnover, underpay, stock room set up, pressure on numbers, little appreciation shown for hard work, no work/life balance (in 5 reviews)

  • sales associates can only work part time (in 6 reviews)

More Highlights

36 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great customer service experience which provided me with experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Steven Madden full-time (more than 5 years)

    Pros

    The ease of selling such a strong brand, bonus's for managers who ran successful store and the employee discount we all pros. There was also a great connection with corporate decision makers in the New York office.

    Cons

    The time off policy would effect you social life since there were very strict restrictions about working on weekends and during the peak holiday season. The company also required there associates to perform their own store inventories.

    Advice to ManagementAdvice

    Consider more opportunities for leadership outside of working the store. I know there are limits since the corporate offices are in New York but there are ways of expanding such as account reps who deal with department store in select regions, more trainers within your districts and encouragement for managers to relocate to the corporate office.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    very satisfied

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Steven Madden

    Pros

    Company is on the move

    Cons

    Company is growing very fast

  3.  

    LIC Corp Office

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Coordinator in Long Island City, NY
    Current Employee - Sales Coordinator in Long Island City, NY

    I have been working at Steven Madden full-time (more than 3 years)

    Pros

    Free breakfast on Friday! Salary positions, learn a lot, meet a lot of ppl, get to work in the city for shoe shows and get to travel out of town to ATL, Vegas, and Chicago sometime

    Cons

    Micromanaged, work overload, not enough pay, no place to grow, very cliquish, must kiss up to get promoted, a lot of false promises

    Advice to ManagementAdvice

    Create a development plan, pay more money

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Steven Madden

    Pros

    Great company and willing to help you succeed.

    Cons

    No cons I love this company

    Recommends
    Approves of CEO
  6.  

    Enjoyable experience

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in New York, NY
    Current Employee - Sales Associate in New York, NY

    I have been working at Steven Madden part-time (more than an year)

    Pros

    Fast-paced, fun, great merchandise, company values, great staff

    Cons

    Not too much room for promotions when in school, also hard to balance both.

  7.  

    1st job..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Chicago, IL
    Current Employee - Sales Associate in Chicago, IL

    I have been working at Steven Madden part-time (more than an year)

    Pros

    good training on product knowledge

    Cons

    sales associates can only work part time
    very limited growth within the company
    unprofessional

    Advice to ManagementAdvice

    the company could benefit to have better work-life balance.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Good but needs changes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Steven Madden full-time

    Pros

    People are great, sample sales, you can wear whatever you want to work, always busy, has a parking lot for employees, decent discount

    Cons

    You can't leave until it's 6:00 on the dot even if your department is done for the day, no summer hours either. Not a lot of vacation days when you first start and everyone is afraid to stand up to sr management and let employees leave early before holidays. Long hours during shoe shows and no recognition for hard work and dedication No paid maternity leave for an almost all female company

    Advice to ManagementAdvice

    Ask the people who work for you what changes they want to see and act on them. All other companies have summer hours or shortened days. Don't let employees be afraid to take a full lunch break or day off reward employees for a good job and walk around the building more to say hello and know who is working for you. Have a BBQ or company gathering to bring employees together

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9.  

    No Work Life Balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Long Island City, NY
    Current Employee - Anonymous Employee in Long Island City, NY

    I have been working at Steven Madden full-time

    Pros

    Good benefits, good people, good discount, breakfast on Fridays.

    Cons

    No work-life balance, long work hours, no summer Fridays, no early dismissal before holidays, no flex time, less that generous time off policy, not a lot of paid holidays. Everyone works long work days (6pm) and then before a holiday while every other company lets their employees have half days senior management makes everyone work a full day. If they do an early dismissal, it's 4:00pm. They make you work long hours and don't give anything in return. All people do before a holiday or on Friday's in the summer is complain that they are working instead of doing any work.

    Advice to ManagementAdvice

    Wake up senior management...you want people to work give them something in return. Get with the times and stop being so old fashioned. Make yourself more competitive. You pride yourself on being on top of the latest trends but when it comes to benefits you lag behind. Start treating your employees like humans instead of robots. Maybe you don't want to spend time with your family but some of us do.

  10.  

    I have enjoyed it. Very flexiable

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Steven Madden full-time

    Pros

    Flexible hours, small company so you learn a lot

    Cons

    Small company so there is not that much room for groth

  11.  

    Definitely a competitive environment, but all positive!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Santa Monica, CA
    Current Employee - Sales Associate in Santa Monica, CA

    I have been working at Steven Madden full-time (more than an year)

    Pros

    Insofar as working here, the company really takes care of their employees. Having been working here the past year, there has been a lot of growth from within the company. As for promotions, if one's numbers show in black and white, there is no reason (aside from availability of position) for them not to be promoted within the company.

    Amazing discounts help as well!

    Cons

    Hours can be straining at times, especially for students who work here to support themselves.

    Advice to ManagementAdvice

    Have a suggestion forum for employees to place their input. As great as the company is, there is always room for improvement.

    Approves of CEO

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