Steven Madden Reviews

Updated April 13, 2015
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3.3
44 Reviews
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Steven Madden CEO Ed Rosenfeld
Ed Rosenfeld
19 Ratings

44 Employee Reviews

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  1. Helpful (1)

    Corporate Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate Associate in Long Island City, NY
    Current Employee - Corporate Associate in Long Island City, NY

    I have been working at Steven Madden full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    free breakfast on fridays, decent employee discount, get to work with some decent people, sample sales, stable and growing company

    Cons

    how much money you make and your growth is based only on who you know. performance has nothing, i repeat, NOTHING, to do with your compensation. what other company has "performance appraisals" that have nothing to do with your actual performance and are just the same tiny percentage increase every year, barely keeping up w increases in living cost?

    Advice to Management

    Stop being greedy and despicable. value your talented and loyal employees by treating them fairly, with respect and rewarding them for their performance. the reputation you've cultivated for yourselves and this company leaves much to be desired. only in your own circles are you respected and admired.

  2. Great experience, learned a ton!

    Current Employee - Design Intern in New York, NY
    Current Employee - Design Intern in New York, NY

    I have been working at Steven Madden

    Pros

    flexibility with school schedule, very helpful employees

    Cons

    can't think of any cons

  3. Not what you expected

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Arcadia, CA
    Current Employee - Sales Associate in Arcadia, CA

    I have been working at Steven Madden part-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Employee discounts at any Steve madden store and employee family discounts , 2 free shoes a year, fun environment, flexible with schedule, wearing the shoe during work hours is requires

    Cons

    Not enough hours for part-timers, hours are based on amount of shoes sold in $, lack of communication

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  5. Helpful (1)

    Good atmosphere, bad work delegation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Stock Associate in Miami, FL
    Current Employee - Stock Associate in Miami, FL

    I have been working at Steven Madden

    Pros

    This store has great vibes usually, everyone for the most part works very hard. Free shoes happen often, and they have flexible scheduling.

    Cons

    Delegation of responsibilities are unorganized at best, chaotic during holiday season. Errors are made in the stock room due to this poor delegation and having one or two guys try and get 5 tasks done at one time. It is possible though, but not worth how much they pay an hour.

    Advice to Management

    Delegate work much better, promote leadership and actually solidify leadership in the stock room. If there isn't any lead roles you can trust then you must either find someone who can take care of that for you or take care of it yourself.

  6. Great for retail sales experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Retail Sales Associate
    Current Employee - Retail Sales Associate

    I have been working at Steven Madden part-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Managers encourage learning sales techniques and are very willing to teach
    Hours are reasonable and schedules are usually made 2 weeks in advance
    Communication is good and rarely are there any conflicts
    Good training for new sales associates
    Get a free pair of shoes every season
    Great employee and family discount

    Cons

    Pay is minimum wage and commission is 2%
    Sales goals can be high during slow periods and there is a chance of being written up if you do not make your monthly goal.

  7. Has its ups and downs but definitely an energic aura streams through the product, just as much as through the employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Coordinator in New York, NY
    Current Employee - Sales Coordinator in New York, NY

    I have been working at Steven Madden full-time (More than a year)

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    I love the enthusiam and energy of the company, its very positive, youthful, and upbeat. This makes working for the company very easy and enjoyable. You will not be mad about heading to work in mornings.

    Cons

    With every company, there is always aspects that need improvement. When it comes to Steve Madden, organizational skills needs to be restuctured as a company. Rules and regulations vary depending on the situations when in my opinion, should be always black and white. Rules are rules and should always be followed. This prevents confusion and favoritism.

    Advice to Management

    Stay humble! You guys are awesome but make sure rules are kept within the departments and standards are followed. It would make our jobs way easier :-)

  8. Good time!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Miami, FL
    Current Employee - Sales Associate in Miami, FL

    I have been working at Steven Madden part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Good hours and great sfaff. Very competitive, managers treat every one equal and help out associates. Busy mall is easy to make money. Fun activities and great discount and free shoes

    Cons

    Stay open until late, they dont pay overtime, a lot of work poor pay. They don't allow to have days off on december. besides the low pay really low comission only 1 percent

    Advice to Management

    Pay more to your employees

  9. 5+ years and counting... great company and benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Steven Madden full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    growth within position, department, company; great benefits with minimal personal contribution; family atmosphere; free breakfast on Friday's, monthly birthday cakes for employees, no dress code, samples sales, company party to include employees kids, company holiday party & summer gathering; very philanthropic company; personal shipments can be made using company discount (individual pays but at great savings)

    Cons

    people focus on negative instead of the positive
    no respect for chain of command/policies being implemented
    cons are challeges to improve upon your current situation

    Advice to Management

    allowing time off to be carried over
    be more visable to all employees
    do 360 reviews to allow for conversation of what needs changing

  10. Great customer service experience which provided me with experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Steven Madden full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The ease of selling such a strong brand, bonus's for managers who ran successful store and the employee discount we all pros. There was also a great connection with corporate decision makers in the New York office.

    Cons

    The time off policy would effect you social life since there were very strict restrictions about working on weekends and during the peak holiday season. The company also required there associates to perform their own store inventories.

    Advice to Management

    Consider more opportunities for leadership outside of working the store. I know there are limits since the corporate offices are in New York but there are ways of expanding such as account reps who deal with department store in select regions, more trainers within your districts and encouragement for managers to relocate to the corporate office.

  11. very satisfied

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Steven Madden

    Pros

    Company is on the move

    Cons

    Company is growing very fast

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