StoneMor Reviews

Updated June 27, 2015
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Lawrence Miller
24 Ratings

Pros
  • Helping people at the time of a death is very rewarding (in 6 reviews)

  • It was nice to be able to help families with some of the most difficult decisions they will ever make in life (in 3 reviews)

Cons
  • Upper management who is obsessed by getting numbers (in 7 reviews)

  • always more than 40 hours, BUT that is what I signed up for (in 4 reviews)

More Pros and Cons

36 Employee Reviews

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  1. The company that belittles

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Family Service Manager in Portland, OR
    Former Employee - Family Service Manager in Portland, OR

    I worked at StoneMor full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Helping family's is the only part of Stonemor That is plausible.

    Cons

    Unethical handling on loved ones abuse of power from management . Worked 7 days a week made quota 32 out of 36 months yes I made good money but they always wanted more never happy. Reduced commissions three times raised the bar for bonus five times so you would only make commissions if you made their quota. Otherwise $10 an hour no overtime paid regardless that you work 60 hours.Funeral side think they can do anything to family's and because the family's are unaware of the rules or regs. Had family/ friends services before helping other family's changing other service time cost more overtime to family's. Up sold caskets and other services. Cemetery packages bronze markers with graves burial containers vaults at a savings, But if you wanted to buy separably was lower in cost. I seen out and thievery.

    Advice to Management

    . When you go to management all a sudden your numbers dry out you are forced out. Upper management you should ask the low brows that work for you what is truly going on maybe you would not have the turn over


  2. Helpful (1)

    Administrator to... CHAOS.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrator in Pitts, PA
    Current Employee - Administrator in Pitts, PA

    I have been working at StoneMor full-time

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Beautiful scenery and surroundings, nice and hard working maintenance crew, working somewhat independently without people micro managing you, most weekends off.

    Cons

    Horrible overall training, overwhelming and antiquated record keeping, awful and bullying sales crew that care primarily about their commissions and not grieving families, very low pay for work expected, lack of basic knowledge from employees that have been with the company a long time. Structured on greed, this is a billion dollar company that offers poor benefits and terrible pay. The sales manager at my location has bullied me since day one and has no respect for anyone. I can not wait to leave this job. It's the worst job I've ever had.

    Advice to Management

    Respect those who work hard. Stop promoting awful people. Give salespersons the ability to handle some of their own basic tasks instead of throwing things on administration constantly.


  3. Helpful (2)

    Can

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Counselor
    Current Employee - Sales Counselor

    I have been working at StoneMor

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The only reason there is anything is because Glassdoor requires at least 5 words.

    Cons

    Upper management only sees the national picture, never the local views. When they provide "deals" to help you sale more it actually hurts your pay, because they offer the "specials" on the products that you make highest commission on. When I first started the were happy with our results, the minute the times get tough they will begin to start talking down to you in hopes it fires you up...

    Nothing will fire you up about working 6-7 days a week at minimum wage, with barely any commission, very very few holidays off, no PTO, and vacation time is non-existent. I know a manager that has been doing this for years, and she only has 1 week of vacation after almost a decade of the funeral industry service. Don't this to yourself, if you have any respect for your community as well as your own well being, you won't go through the process of fighting tooth and nail to barely make ends meet. I have 2 jobs and this takes up so much time, I can't offset any loss I have at my other place of employment.

    Advice to Management

    The reason you don't make budget consistently or keep decent employees is because they are smart enough to figure out that they are wasting their time. I'm glad to be leaving this company for one that has already done more for me as a new hire, than this company has almost done within a year.


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  5. Helpful (2)

    sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Muncie, IN
    Current Employee - Sales in Muncie, IN

    I have been working at StoneMor full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Bought our cemetery 2010, built a new maus that the old company was suppost to build for 5yrs. Let us offer a few more things to sale

    Cons

    1st thing lowered commissions 3 times since they took over, on cemetery, on funerals drop commissions 4% and more! If you makingthere buget your ok,
    You are expected to do most all cold calls for appt. They expect you to do most all promotion of business

    Advice to Management

    Work with your people, treat them the the way you would like to be treated! Help employee to better themselves , not brow beat them!


  6. Helpful (3)

    Don't work here.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Family Service Counselor in Conshohocken, PA
    Former Employee - Family Service Counselor in Conshohocken, PA

    I worked at StoneMor full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    It was a pretty cemetery, met some new people. The office where they train you is nice. (I was trained at the Fort Washington PA office)

    Cons

    Don't work here. You will work over 40hrs a week, working 6 days a week, for minimum wage. There is no work life balance and you'll be driving constantly. Commission is decent but there isn't enough training to prepare you for what they expect you to do. They want you to bring up past death experiences with families to make them feel guilty about not pre-planning for their families. It's all about the money. You will be cold-calling, people will be cursing you out constantly, and you're expected to meet people in their homes and you are not reimbursed for gas. You're better off working at a gas station or Walmart.

    Advice to Management

    Start over. Treat people like people.


  7. Helpful (3)

    sell plots, plan funerals

    Current Employee - Family Service Counselor in Levittown, PA
    Current Employee - Family Service Counselor in Levittown, PA

    I have been working at StoneMor (Less than a year)

    Pros

    helping the families gain closure

    Cons

    hours and pay, no work/life balance, employees are not valued and treated like children

    Advice to Management

    value your employees, provide good, thorough training, create work/life balance, hire managers with decorum and professionalism.


  8. Helpful (3)

    Waste of your time and talent.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Counselor
    Former Employee - Sales Counselor

    I worked at StoneMor full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Rumor has it, you potentially have the opportunity to help a family during a stressful, sad time.

    Cons

    If you love cold calling from an office trailer, prefer work over family, being micromanaged and receiving minimize wage, this job is for YOU!

    Advice to Management

    Training failed to mention the 6 days a week, 2 mandatory evenings and load of cold calling bad leads. Local management lacking in leadership qualities. At catholic cemeteries, zero support from local clergy and plenty of resistance and negativity brought on by area funeral directors. Add all that up and you'll want out the moment you get there. Avoid StoneMor. You're worth more at Walmart.


  9. Micro Managed

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at StoneMor full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    As a Park Manager, the pay was below average from what I was used to, but fair. Enjoyed the people that I worked with, and helping grieving families gave some satisfaction that I was helping. The money doesn't start coming in until you reach the Area Manager level

    Cons

    I have never seen a company so out of touch with it's employees. It's a "churn and burn" type of organization. Very hard to hire for, due to the low wages. You end up hiring borderline welfare people because sharp people know better than to waste their time at StoneMor..
    They ask you to fill out a Life Evaluation Form, to help you lay out your priorities, then drive you 7 days a week.Our parks were located in an area, where most businesses were closed on Sunday. Church? Nevermind...be in the park by 10AM or else! Never in my time working in a park on Sunday, did I ever have any families come to the office for anything.
    Most of the time, meetings and conference calls.. trying to convince your under paid and overworked people not to quit. If someone quit, you were screwed. It was impossible to find a replacement, because anyone with any business sense steered clear of StoneMor.

    Advice to Management

    Run your company like you mean it. 300% plus turnover per year should tell you that something is very wrong with the company culture. It's toxic.


  10. Helpful (1)

    Completely unprofessional

    Former Employee - Family Service Counselor in Wichita, KS
    Former Employee - Family Service Counselor in Wichita, KS

    I worked at StoneMor

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    You get to help and comfort other's during their greatest time of need.

    Cons

    Zero training. I was terminated unrightfully in a hallway with no representation. I recently was offered a job again under new management. I moved from Iowa back to Kansas. Spent 3k and when I get here they tell me I'm not eligible for rehire. No call from HR or management. They had over a month to find out I couldn't be re hired or better yet, find out before offering me a job. What should I expect though from a company that kept a drunk woman on staff and a psycho who tormented everyone. DO NOT WORK FOR THIS COMPANY!!!

    Advice to Management

    I'd like to see if anyone would like to start a class action lawsuit with me. There is enough evidence between all of us that this company should be held liable. From discrimination, wrongful termination, bullying. I want to bring this company down!


  11. Helpful (4)

    Worst company I've ever worked for. They still owe me expense money. I watched fraud committed and they didn't care.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at StoneMor

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Nice property and very good ground staff.

    Cons

    Constant lies by regional manager. Non stop conference calls with total embarrassing comments made to people. Sales managers are constantly being harassed and cursed at. Company run extremely unprofessional. Total good old boys or women's club with favorites and people in charge who have no clue how to sell, just family that's worked for stonemor for years.

    Advice to Management

    All but one manger I spoke with while working for Stonemor had nothing but bad things to say about the company and their bosses. Every single one wanted to leave and work somewhere else if the opportunity came along. No regard for private beliefs as you are to work 7 days a week and Sunday is pushed as a big day and everyone told to work all day.



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