Stop & Shop
2.9 of 5 276 reviews
www.stopandshop.com Quincy, MA 5000+ Employees

Stop & Shop Reviews

Updated Apr 11, 2014

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2.9 276 reviews

                             

46% Approve of the CEO

Stop & Shop President & CEO Carl Schlicker

Carl Schlicker

(93 ratings)

47% of employees recommend this company to a friend
59 Employee Reviews Back to all reviews
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Not very satisfying as a cashier position

Cashier (Former Employee)
South Windsor, CT

I worked at Stop & Shop part-time for more than a year

Pros- Food selection for break/lunch
- Occasionally get to do returns
- $1.50 customer (compliment) service award gift card
- TV in break room. its kind of nice to have.
- ready made chicken and sometimes fries but that's it. the rest must be cooked but still kind of nice to have.
-Good coworkers usually.

Cons- one microwave and one fridge... but no toaster oven? disappointing for a grocery store break room
- Can't eat or drink while at the register. Eating sure but it's a grocerry store you should be able to have a sip while your waiting for the next customer to enter your lane.
- have to stand at register the entire time and clean it when no
- min wage and very poor raises
- Last second scheduling. You have about 3 days tops before you can see the next weeks schedule making it very difficult to make plans.

Advice to Senior Management- $10 an hour would be reasonable but still not a living wage. 13.50 is roughly a Living wage. You can't survive on your own without welfare without making at least 13.50 an hour. Which is rare for such a position but it's an expense that would change the entire US economy because then people could afford to eat and live. Being a grocery store I'm sure you could put the pieces together.

No, I would not recommend this company to a friend

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Ok part time job for students

Cashier (Former Employee)
Smithtown, NY

I worked at Stop & Shop part-time for more than 5 years

ProsThey are pretty flexible about working hours for students.
Very casual dress code.
They give out an employee benefits card that gave you points towards groceries.

ConsMost of the other cashiers are high school/college kids who weren't at all serious about the job. They goof around and "hide" behind their registers so that everyone else has to pick up the slack.
Most front end managers were college kids who showed extreme favoritism towards their friends and did nothing to reward hard workers.

Advice to Senior ManagementReward employees who do a good job and crack down on those who aren't doing their job.

No, I would not recommend this company to a friend

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Store Planner (Designer)

Anonymous Employee (Current Employee)

I have been working at Stop & Shop as a contractor

ProsNot sure they stand out in any way

ConsOld corporate culture. If you are different and won't "sell" your soul to upper management then you are out. There is an atmosphere of fear that your position is constantly at risk of being lost.

Advice to Senior ManagementHumanize your self more and consider that people don't come in "one-size"

No, I would not recommend this company to a friend

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Former Store Manager

Store Manager (Current Employee)

I have been working at Stop & Shop full-time for more than 10 years

ProsGreat Benefits, Super Pay and Bonus (at least 3 years ago)

ConsOld boys club. If you question someone in the "in click" you are in trouble. Very tight knit management team. If you are not in the group, you have a different standard to meet.

No, I would not recommend this company to a friend

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Overall a good experience that prepared me for better opportunities

Assistant Store Manager (Current Employee)
Pittsfield, MA

I have been working at Stop & Shop full-time for more than 8 years

ProsGreat customer interaction, good pay.

ConsInconsistent schedule, hours worked, upper management/corporate has unrealistic expectations of employees. Consistently cut payroll, made a huge impact on store presentation, customer service, and employee moral.

Advice to Senior ManagementMore training, more payroll in hours and dollars to complete work efficiently.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Bad Management

Customer Service (Former Employee)
East Setauket, NY

I worked at Stop & Shop part-time for more than a year

ProsGreat Cashiers - Very Friendly

ConsManagement only cares about their numbers. All employees are treated poorly and as if they are low class citizens.

Advice to Senior ManagementWake up and fix your store management, especially in Setauket!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Stop and Shop Deli associate (509)

Deli Clerk (Current Employee)
Maspeth, NY

I have been working at Stop & Shop part-time for more than 3 years

ProsEasy to get hired because stop and shop does not discriminate or screen anyone. Meeting interesting people of all backgrounds, veterans, school teachers, reformed criminals, drug dealers/abusers, college students, ex-gangbangers, sex offenders, special needs co workers, potential business owners, future bosses, future MMA fighters. Increased tolerance to uncomfortable situations, learning how to "small talk". Small chance of growth in company by joining amt program to become a full time employee or a manager but you must attend meetings held by higher ups and listen to pure nonsense that spews out of their mouths once in a while. Small chance that a "cool" or laid back manager would be rotated into the store for a year or two.

ConsLike in all retail jobs the cons are dealing with incompetent managers, unintelligent, frustrating, and sometimes crazy customers, and co-workers that would annoy or try to get you terminated or boss you around. Eventual deterioration of humanity or empathy / sympathy. Rare chance that a special needs co worker will stalk, attack, or verbally attack you for no reason.

Advice to Senior ManagementStop asking part time employees on how to make schedules, or how to run a department. Just because we are underpaid does not mean we are dumb. Stop hiring high school kids that treat work as a place to "hangout" or get high.

Yes, I would recommend this company to a friend

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Raises based on time not performance

Anonymous Employee (Current Employee)

I have been working at Stop & Shop

ProsUnion will always get you a raise

ConsCannot progress faster than time line projected by union
Self Scans cost jobs and upset people because they would rather have the customer service

Advice to Senior ManagementThe most common complaint is self scans. Management says at night its the most used rather than going to a cashier...well that's because there is only one cashier and they don't want to wait.

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Terrible employer, cares very little about personnel.

Produce Clerk (Current Employee)

I have been working at Stop & Shop part-time for more than 5 years

ProsThe department you work in is close knit. Sick pay and vacation pay after a year or so.

ConsTerrible management, thinks everyone is replaceable. They also cut hours all the time making it hard to make any kind of decent money.

No, I would not recommend this company to a friend

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Management is quick to cut part-timers hours under 30, and are loath to make anyone full-time.

Front End Cashier (Current Employee)
Manalapan, NJ

I have been working at Stop & Shop part-time for more than a year

ProsIf you're desperate and really need a part-time job, or are just starting working from high school, the hours are flexible enough to work around your schedule.

ConsManagement is pretty terrible, co-workers can be petty, pay is minimum wage, expect to be told to do jobs that are not part of your job description.

Advice to Senior ManagementIt would be nice if you guys actually attempted to fix the smell of sewage that wafts through the store, or offered some sort of incentive bonus to employees.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Glassdoor is your free inside look at Stop & Shop reviews and ratings — including employee satisfaction and approval rating for Stop & Shop CEO Carl Schlicker. All 59 reviews posted anonymously by Stop & Shop employees.