Subway

www.subway.com

Subway Reviews

Updated January 26, 2015
Updated January 26, 2015
1,296 Reviews
3.0
1,296 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Subway President Fred DeLuca
Fred DeLuca
439 Ratings

Review Highlights

Pros
  • At the right franchise you will get free food which is a huge bonus if you're making subway wages (in 98 reviews)

  • Flexible hours if you are up front right away about what you need (in 77 reviews)


Cons
  • They want you to work for minimum wage while being given more and more responsibility (in 99 reviews)

  • You don't get paid much above minimum wage, and there is not much room for advancement (in 19 reviews)

More Highlights

321 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great for student

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Subway

    Pros

    Learned a lot, would work there again part-time

    Cons

    Boring, not very challengin. Not horrible

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great experience and friendly associates.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Subway Sandwich Artist in Jefferson City, MO
    Current Employee - Subway Sandwich Artist in Jefferson City, MO

    I have been working at Subway part-time (more than a year)

    Pros

    i like the family style atmosphere.

    Cons

    they dont offer much benefits.

    Advice to ManagementAdvice

    great service

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    I'm a sandwich artist, i also clean, prep food, and register

    Current Employee - Anonymous Employee in Topeka, KS
    Current Employee - Anonymous Employee in Topeka, KS

    I have been working at Subway part-time (more than a year)

    Pros

    Helps you learn about teamwork, both remotely and directly teaches you about customer service and how to deal with complaints or any other customer-related issues. Personally, it helps me improve on my memory; there are a variety of sandwiches, breads, vegetables, and sauces. My memory has improved just at the simple fact of how a customer wants their sandwich(s).

    Cons

    I guess a con could be that since there are customer complaints, as there would be at any other job, some of the customer complaints are taken advantage of - especially at Subway. For example, SOMETIMES customers claim that something was ridiculously wrong with their sandwich or other food products from Subway when in reality their sandwich or other food product was made how we were informed by the customer. Therefore, i think that it would be hard for some employees to keep their patience and/or opinions under control with those kind of complaints - because in the "handbook" the customer is usually always right. Therefore, there's not much an employee could do to defend themselves. It would be frustrating. Personally, i've learned to manage my patience and understanding with customers and complaints.

    Advice to ManagementAdvice

    Truthfully at this moment, i don't have much advice to give except to say that upper management should always maintain sanitary procedures. It seems to be quite an issue in some fast food places lately (not just directing this advice to Subway).

    Recommends
    Neutral Outlook
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  5.  

    Great entry level experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Edison, NJ
    Former Employee - Cashier in Edison, NJ

    I worked at Subway part-time (less than a year)

    Pros

    Hands on experience with making subs, and interacting with customers. Great training program, competent managers

    Cons

    Pay is steady, but chances for raises take a while. As a student working part time raises are hard to come by.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Good Part Time Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sandwich Artist
    Former Employee - Sandwich Artist

    I worked at Subway part-time (more than 5 years)

    Pros

    I have worked at Subways in three states and each one handles things a little differently because they are franchises. A pro is having a manager who allows for flexible hours and works with your schedule. Free 6" sandwich for each shift you work (some stores also allow getting a salad or pizza instead of 6" sub). There is room for advancement and employee growth.

    Cons

    Small staff, so if someone calls out last minute you may be working alone. Many stores only pay minimum wage.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Good training, solid management, hard to deal with customers some time.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Subway

    Pros

    Best reasons to work here are the pay, benefits, and hours. Much better than having to work the early morning shift elsewhere.

    Cons

    Customer can be a pain to deal with.

  8.  

    Great College Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor in Clarkston, WA
    Former Employee - Supervisor in Clarkston, WA

    I worked at Subway full-time (more than a year)

    Pros

    The pace of the job was great to get your mind off the fact you were at work.

    Cons

    The low pay of working in this industry is an obvious con.

    Advice to ManagementAdvice

    Perhaps more upper management communication with the stores would be of benefit.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    I loved working here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sandwich Artist
    Current Employee - Sandwich Artist

    I have been working at Subway

    Pros

    Pretty good pay and good hours

    Cons

    Baking bread on very busy days

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Loved working here, worked at two stores at once. Shift leader. My manager at my main store was very unprofessional.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Leader in Corpus Christi, TX
    Former Employee - Shift Leader in Corpus Christi, TX

    I worked at Subway full-time (less than a year)

    Pros

    Friendly co workers, GOOD hours, dress code is nice, no tucking in your shirt or button ups. Easy. Easy to advance.

    Cons

    Manager was unprofessional, didn't get my pay raise when I became a shift leader. They hire just about anyone.

    Advice to ManagementAdvice

    The main store I worked at had a very unprofessional manager, the second store I worked at part time had a very good manager.

    Recommends
    Positive Outlook
  11.  

    I love it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sandwich Artist in Billings, MT
    Current Employee - Sandwich Artist in Billings, MT

    I have been working at Subway

    Pros

    I feel like my manager truly cares about how the workers are doing in our store; it really affects how eager someone is to work and I'm never miserable at my job. It's an easy to learn, sometimes fast-paced job that keeps you on your toes. With working here, you can really talk to customers and have a decent conversation which helps the work day flow much better.

    And the food! ❤

    Cons

    As I said, it can be very fast-paced. We get a handful of tour buses packed with +40 people a handful of times through the month. If you don't work well with people, this isn't a job I'd recommend for you. A large majority of it is just talking to people and having them enjoy their visit as they get their food quickly. It tends to pay lower than most but there's very often advancement opportunities.

    Advice to ManagementAdvice

    Stop "simplifying" the menu and raising prices, Subway is definitely losing customers since there's only ONE five dollar foot long.

    Recommends
    Positive Outlook
    Approves of CEO

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