Subway Reviews

Updated October 19, 2014
Updated October 19, 2014
1,128 Reviews
3.1
1,128 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Subway President Fred DeLuca
Fred DeLuca
393 Ratings

Review Highlights

Pros
  • At the right franchise you will get free food which is a huge bonus if you're making subway wages (in 91 reviews)

  • Flexible hours if you are up front right away about what you need (in 67 reviews)


Cons
  • They want you to work for minimum wage while being given more and more responsibility (in 94 reviews)

  • The pay was less than desirable and there were no benefits or insurance (in 41 reviews)

More Highlights

378 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Employers

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Subway

    Pros

    They are a great starter job for those in high school or graduating high school

    Cons

    not great hours and the management doesn't really care about all there employees

  2.  

    Good for starting out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager in Albemarle, NC
    Former Employee - Assistant Store Manager in Albemarle, NC

    I worked at Subway full-time (more than 3 years)

    Pros

    The people, the regulars, and the shift made the job great. Plus it was easy.

    Cons

    The pay was low and typically only 1 or 2 ppl were scheduled during a shift. So if it got busy, it got busy

    Advice to ManagementAdvice

    Allow your employees to have a tip jar, that gives the customer the option to tip

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Mixed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sandwich Artist in Spokane, WA
    Former Employee - Sandwich Artist in Spokane, WA

    I worked at Subway part-time (more than an year)

    Pros

    The best reasons to work here are: It's probably exactly what you think it is, and maybe even a little better. Fast food, need to learn fast & get used to the atmosphere quickly, but it's mostly fresh food, not something that's maybe been sitting in a freezer for 6 months. Easy to get hired & fired, so if you need a job for only six months or a year, this is what you want. Granted, don't TELL them that, but yeah.

    Cons

    Every Subway is different depending on the owner. An experienced owner knows how to treat their employees AND customers like garbage & never let corporate know. Like many low-pay retail or fast food jobs, they pay you as little as they can get away with expect you to lick their shoes & thank them for it. Employee loyalty? Forget it. Make one little mistake at the wrong time and you're out the door.

    Advice to ManagementAdvice

    Your employees are people, not cogs in a machine.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Was a good part time job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Subway Sandwich Artist in Dallas, TX
    Former Employee - Subway Sandwich Artist in Dallas, TX

    I worked at Subway part-time (less than an year)

    Pros

    it was okay as a part time job in highschool.

    Cons

    i dont think there was any though process put into who they hire. also, the hours from schedule and closing as well were all little ridiculous.

    Advice to ManagementAdvice

    Make sure to spend more time and put more thought into interviews and who you have working for you.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Flexible hours, although they do not pay ot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sandwhich Artist in Austin, TX
    Former Employee - Sandwhich Artist in Austin, TX

    I worked at Subway full-time (more than an year)

    Pros

    Fun place to work, Tips!! Free sandwhiches, easy work. Shifts are okay, some stores close at 12

    Cons

    They do not pay ot, managers can be rude at times. Raises are only 50. Per year depending on your performance.

    Advice to ManagementAdvice

    Invest in your employees. They are the frontline of the company

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Great team working enviorment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Subway part-time (more than 5 years)

    Pros

    Flexible work schedule if you are a student

    Cons

    No part time benefits and raises are not a urgency

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    It was an easy job, just the management was unprofessional.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sandwich Artist in Richmond, VA
    Former Employee - Sandwich Artist in Richmond, VA

    I worked at Subway part-time (less than an year)

    Pros

    Sometimes slow days, easy food prep, conversations with customers, getting a discount on subs to take home, never working past 10pm, raises based on performance.

    Cons

    Working with unprofessional management, trying to make schedule changes, sometimes not having necessary supplies, lunch and dinner rushes, having to serve customers past closing time when they come in late.

    Advice to ManagementAdvice

    Have more control of scheduling, make sure supplies are stocked all the time, and overall having better assistant managers that contribute to the well being of the store.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Its ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sandwich Artist in Boca Raton, FL
    Current Employee - Sandwich Artist in Boca Raton, FL

    I have been working at Subway part-time (less than an year)

    Pros

    Free Food. Not much else

    Cons

    Low pay, Lunch Rush,No training

    Advice to ManagementAdvice

    Pay more money to your sandwich artist

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Easiest Fast Food Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Subway Sandwich Artist in Fort Wayne, IN
    Current Employee - Subway Sandwich Artist in Fort Wayne, IN

    I have been working at Subway full-time (more than 3 years)

    Pros

    Easy job, easy to get hired, if your a convicted felon 90% of the time this place will hire u

    Cons

    Racist owners, ignorant customers, pay sucks, never have all materials for work to be done, sneaky management

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Good for students, and food service jobs in general

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sandwich Artist in Spokane, WA
    Former Employee - Sandwich Artist in Spokane, WA

    I worked at Subway part-time (more than an year)

    Pros

    *I worked with a very good team of people, which makes the job go much smoother
    *Extremely flexible hours. Working and balancing school wasn't too much of an issue, and I was allowed to stick to pre-closing shifts exclusively
    *If you're going to work here, do it at a food court. It's the same basic job without the responsibilities of maintaining an entire restaurant. In other words, it makes your job easier.
    *Consistent work. Unless you get a complicated/catering order, it's very predictable, and sometimes mindless.
    *Can be very rewarding if you make relationships with some of the customers.

    Cons

    *Working at a food court downtown means that if large events happen, you'll get swamped for hours which is much more stressful.
    *Managers can never realistically predict when it's going to be fast or slow. There will be some days you expect a rush when it's dead, and other days when a large group appears and you get behind on prep.
    *Working with demanding customers almost every day can be especially draining (location can affect this).
    *Managers will sometimes enforce a method that's less practical.

    Advice to ManagementAdvice

    Stop trying to create menu items that are extremely tedious for the workers. For example, the flatizzas. The prep required for these items take twice to three times as long as any sandwich. If you're insistent that it needs to be included, at least allow workers to prep the ingredients in advance rather than on the stop like we're told.

    Recommends
    Neutral Outlook
    No opinion of CEO

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