SuccessFactors

www.successfactors.com

SuccessFactors Reviews

Updated January 16, 2015
Updated January 16, 2015
236 Reviews
3.3
236 Reviews
Rating Trends

Recommend to a friend
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SuccessFactors President, Cloud & On Premise HR Mike Ettling
Mike Ettling
11 Ratings

Review Highlights

Pros
  • ment proviuded (phone, Ipad etc), ability to work from home, and some good people (in 14 reviews)

  • Great people, can-do attitude shared around most functional groups (in 14 reviews)


Cons
  • SAPs purchase of Successfactors has negatively impacted Work/Life balance (in 22 reviews)

  • The company lost its focus & agility post SAP acquisition (in 9 reviews)

More Highlights

147 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Over 5 yr Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SuccessFactors full-time (more than 5 years)

    Pros

    Great, innovative, and collaborative culture

    Cons

    walk ups due to open desk setup

    Advice to ManagementAdvice

    Needs clear strategy

    Recommends
    Neutral Outlook
  2.  

    Good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in South San Francisco, CA
    Current Employee - Anonymous Employee in South San Francisco, CA

    I have been working at SuccessFactors full-time

    Pros

    Solid, stable company. Good people.

    Cons

    Missing the small-company feel that they promote.

    Recommends
    Neutral Outlook
  3. 1 person found this helpful  

    Cautious optimism for future improvements

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at SuccessFactors full-time (more than 3 years)

    Pros

    I like the product concepts, the team I work with, my direct Manager, freedom PTO policy and ability to work from home. Always something new to learn and opportunities to work on interesting projects. There are still talented, dedicated people in leadership roles who understand what made SuccessFactors great and retain the values that created the formerly awesome culture!

    Cons

    There is a severe disconnect between new leadership (SAP) and the rest of the organization. Major issues are acknowledged over and over without marked improvements. Lack of transparency in communication and poor planning/implementation/measurement of initiatives to remedy major issues. Challenging to maintain motivation when we "hear" about improvements, but don't "see" positive outcomes. Pay for performance went out the window last year. Talented people are leaving or actively looking. Have to fight for work/life balance. Probably the most disturbing is hearing "It's not MY job" on a regular basis now. That simply didn't happen a few years ago.

    Advice to ManagementAdvice

    Listen to your people! We know how to solve the problems and want to be part of the solutions. The job market is once again competitive...retain your talent. If you are not going to pay for performance any longer then increase focus on career development planning, create opportunities, increase perks that benefit everyone (including remote employees!). Be truthful and transparent in communication.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - User Experience Design in South San Francisco, CA
    Current Employee - User Experience Design in South San Francisco, CA

    I have been working at SuccessFactors full-time (more than a year)

    Pros

    great work environment, great leadership in product management and engineering, beautiful office space in South San Francisco with a spectular view of the Bay, if you are a good performer SFSF will take care of you financially with bonus and stock options

    Cons

    company culture is changing due to SAP acquisition

    Advice to ManagementAdvice

    Don't introduce SAP processes to slow innovation

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 5 people found this helpful  

    Thought it would be different...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Support Advocate in Los Angeles, CA
    Current Employee - Customer Support Advocate in Los Angeles, CA

    I have been working at SuccessFactors full-time (more than 3 years)

    Pros

    Working with SF was a blast, great people, high energy, motivated to help businesses maximize the return on their most expensive investment, their people. Couple this with the SaaS model and you have a great concept.

    Cons

    Growing and integration pains as one would expect when a company is acquired by another.
    IMO too much time spent developing new bells and whistles and not enough time ensuring the ones already available work as expected.
    Never worked at a place where there was such an abundance of training material none of which actually helps one do their job. Feels like we just make this stuff up as we go, do in large part to the constant adding of the aforementioned bells and whistles.
    Don't get a remote job if you do come here to work, make sure you work out of a brick and mortar location, will increase your chances tenfold of getting noticed and promoted.

    In a word-frustrating.

    Advice to ManagementAdvice

    Fix what we have now.
    Slow down on the development cycles.
    Catch up all documentation to current versions of product
    Conduct interactive VLS training for all modules with a support persons needs in mind not a PS consultant. We need to help fix it, not build it.
    Have given up on the idea of advancement, don't know the right people.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 8 people found this helpful  

    Was the best company I've ever worked for -- then we got bought by SAP

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Principal in South San Francisco, CA
    Current Employee - Principal in South San Francisco, CA

    I have been working at SuccessFactors full-time (more than 3 years)

    Pros

    There are still a few fantastic employees left from our pre-SAP days, and I love working with them. The office is also pretty cool, and there's plenty of flexibility in when/whether to physically arrive -- working from home is fine.

    Cons

    Now that we've been bought by SAP, the true decision-making happens in Germany, despite the fact that SAP has historically failed in the Cloud. The Works Councils have a strangle-hold on the company, so there's little correlation been performance/experience, and professional opportunity. SAP had layoffs earlier this year, and the determining factor seems to have been whether or not the employee was German: U.S-based team members almost all got sacked, but our colleagues in Germany held onto their positions, or got transferred within SAP. Thus, the decision-makers are almost completely insulated from the consequences of bad decisions. Most of the SuccessFactors employees who were with SuccessFactors when we got bought by SAP, have fled (probably less than 10% remain).

    Advice to ManagementAdvice

    Lars was right. The only way SAP will succeed in the Cloud long term is if you keep the Cloud business separate from the legacy on-premise business. Stop putting the folk who have failed in the Cloud in charge of the folk who have succeeded -- that's a sure fire way of getting us to leave for other companies -- and you paid billions for us. I'm on Glass Door today because I've finally had enough, and am researching how much I should I ask for in my next job (I've already interviewed with the hiring manager, and am meeting with HR tomorrow).

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Representative in Boston, MA
    Current Employee - Inside Sales Representative in Boston, MA

    I have been working at SuccessFactors full-time (more than 3 years)

    Pros

    great culture, pay is good, good benefits. Customers are very positive about the solutions.

    Cons

    The recent sales leader from SAP are asking employees to do more with even less, higher quotas with smaller territories, less resources, migration to SAP systems is a nightmare, big company bureaucracy.

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    SuccessFactors

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SuccessFactors full-time (more than a year)

    Pros

    Remote work, unlimited PTO, training.

    Cons

    Heavy heavy workload, you don't want to take PTO the workload is so heavy. Not organized.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  10.  

    Start up gets acquired...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SuccessFactors full-time (more than 5 years)

    Pros

    Great Company, Innovation at the speed of light. Needs more process to be oriented, which it will be now that SAP has acquired. Pure SAAS company with alot of room to grow.

    Cons

    Leadership is lacking since SAP acquisition. Work and workplace are very hectic, but that is slowing down since SAP aquisition.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Plateau Systems

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SuccessFactors full-time (more than a year)

    Pros

    Plateau system was a great place to work. A great start up operation that encourage learning and team work.

    Cons

    I can't think of any at the moment.

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