SuccessFactors
3.0 of 5 206 reviews
www.successfactors.com South San Francisco, CA 1000 to 5000 Employees

SuccessFactors Reviews

All Employees Current Employees Only

3.0 206 reviews

                             

44% Approve of the CEO

SuccessFactors President Shawn Price

Shawn Price

(9 ratings)

52% of employees recommend this company to a friend
27 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    3 people found this helpful  

    Sucks to work here--Not a professional environment.

    Enterprise Architect (Former Employee)
    San Jose, CA

    ProsLeadership is so scary of their positions and try to protect them by what ever it takes,

    ConsUnprofessional ethics & attitude from the leadership. Always keep their subords (Unskilled & lazy) to constantly lookout for any gossips in the organization,These lazy sub-ordinates can axe the new comers if they want any time by spreading -ve things on them to their bosses.

    Advice to Senior ManagementBe positive and take the sub-ordinates comments/suggestions in a +ve ways. Don't let the people near you mislead with falsified information.Also don't let the people laid-off b'se you felt like you are suggested better one's on your un-ethical, lame, outdated practices.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

    4 people found this helpful  

    Delusional Management

    Anonymous Employee (Former Employee)

    ProsNice colleagues, slightly above average pay, commuter benefits, free food, office location, being part of SAP gives company access to lot of resources.

    ConsThis company drinks its own Kool-Aid. Instead of digging out deficiencies & working on solving them, the management across the company spends more time building powerpoint slides to show why SuccessFactors is the best cloud company in the world. I think they come up with these metrics to secure their bonuses for the year. The reality is that Successfactors is nowhere close to being the best cloud player and it will take quite a bit to get there. In the long run this will be a more serious issue.

    Advice to Senior ManagementRaise management standards and don't turn a blind eye or reward poor management. Pay should be based on performance.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    3 people found this helpful  

    Almost All The Talent Has Left

    Anonymous Employee (Former Employee)

    Prosbenefits, location, free lunch, beautiful office

    ConsAlmost all of the talent and smart people have already left. There are a few good people left but wouldn't be surprised if they leave when the rest of their stock vests. Most of the people left are the employees that need improvement. The rating system is garbage and rates almost everyone as "delivers well" even if they are a disaster. Only the worst of the worst are rated as "needs improvement" so even if someone is a poor performer, they think they aren't and don't make any efforts to contribute to the broader team. High performers are not encouraged to do well, only to dumb themselves down to make the low performers feel better.

    Executive management has no clue how horrible the day to day work is because the VP's and what not paint a rosy picture that is completely incorrect. Certain VPs were promoted too quickly and lack experience, while others were never promoted even though they should have been. Basically, everything is a mess.

    Pretty sure the company will only get worse as it gets "SAP-ified" and all the remaining good people leave. I wouldn't go back to work here, even if someone offered me a million dollars a year.

    Advice to Senior ManagementStop believe that everything is fine, take a good hard look at people, fire the low performers, reward the high performers, and actually move the needle instead of just saying you will.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
  • We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    6 people found this helpful  

    They say "no a%#holes" but they reward them anyway

    Senior Manager (Former Employee)
    San Mateo, CA

    ProsStock price was going in the right direction until being gobbled up by SAP

    ConsDisfunctional culture of fear and uncertainty promoted by CEO and his assorted ass kissers.

    Advice to Senior ManagementGood thing you sold it to SAP.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    4 people found this helpful  

    The promise of no a-holes doesn't apply to upper management

    Employee (Current Employee)
    San Mateo, CA

    Prosgreat people that had joined the compnay

    Conshorrid upper management as they don't apply the corporate culture and values

    Advice to Senior Managementadhere to your corporate policies

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    3 people found this helpful  

    Morale going down, down, down, gone......

    Lead Engineer (Current Employee)
    South San Francisco, CA

    Pros- Very strong Talent suite
    - powerful sales machine. Able to sell vaporware better than any company I know.

    Cons- Tremendous low morale, at least, at the San Mateo/SSF office
    - oblivious to technical challenges. Their solution is to throw more people at difficult to solve problems, and often incompetent or mediocre people.
    - Difficult to hire in the San Mateo/SSF, being exacerbated by the high rate of attrition.
    - As expected, projects are moving offshore to either Shanghai or Bangalore; not by choice, but by necessity.
    - The SAP acquisition only made matters worse

    Advice to Senior ManagementYou have a tough road ahead. I hope you recognize it.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    3 people found this helpful  

    Misleading and befuddled

    Customer Support Advocate (Current Employee)
    San Mateo, CA

    ProsSome of the brightest, high-performing people work here. People are willing to lend a helping hand when you're in need of assistance. The comp & ben package is very good and there is an "unlimited" PTO plan. A lot of work from home opportunities.

    ConsHiring freezes - when your team is under 50% staffing and the workload increases, nobody will help. Before you know it, you will be putting in 12 hour days. There's a lack of work/life balance that they preach. Incompetent managers who fail to recognize the shortcomings of the team. Too many hoops I have to jump through in order to search information on current products. Lack of processes and procedures and job duties are often blurred between several teams.

    Advice to Senior ManagementIf we drink our own champagne, it's time to own up to it. We have an amazing product, but what good is it if your employees are disgruntled and unhappy and don't have a work/life balance? Provide more headcount so we can adequately support our customers and ask us what we'd like changed.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    2 people found this helpful  

    SFSF has the type of leaders that will ask employees to give a high rating

    Regional Sales Manager (Former Employee)
    Birmingham, AL

    Prosfast paced, pays pretty well, solid product

    Conspassive agressive mentality, very difficult to stay for a long time, they pick favorites, recruiters will lie to you (still do)

    Advice to Senior Managementgrow up, you're not saving lives

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    6 people found this helpful  

    Greatest disappointment in my career

    Anonymous Employee (Current Employee)
    San Mateo, CA

    ProsThe Organization is telecommute friendly
    Their are highly skilled contributors

    ConsWork-life balance does not exist

    Advice to Senior ManagementSupport highly skilled contributors with increased needed head-count.

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    5 people found this helpful  

    Doesn't deliver on the hype

    Platinum Customer Success Advocate (Current Employee)
    Boston, MA

    ProsColleagues are generally pretty good people. Location (for Boston office) is great.

    ConsManagers always assume the worst of CSAs and micro-manage. Salary isn't what it should be and significant raises are given to a select few who put in 50-60 hour work weeks, despite the company claiming they don't want you to have to do that. They put you in a position where you need to put in 50-60 hours in order to get rated well. Managers (particularly second level) do not treat all fairly, and rarely are job openings posted to others and are instead given to hand-picked individuals. Managers never concede anything in a discussion about a particular issue. It's their way or the highway 100% of the time. Opportunities for career advancement are limited. Back-stabbing and politcking is absolutely the name of the game. Executive management is fleeing the company in droves. This is not a comforting place to work.

    Advice to Senior ManagementStop focusing on busy work. Employees have enough work on their plates without having to worry about documenting whatever the big flavor of the month is for second level manager. Learn to accept criticism and understand that (to your shock), sometimes employees can be right about a situation. Push back on your managers when requests come in that just don't make sense for the team. Trust your employees. Better raises.

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
RSS Feed Embed

Worked for SuccessFactors? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at SuccessFactors reviews and ratings — including employee satisfaction and approval rating for SuccessFactors CEO Shawn Price. All 27 reviews posted anonymously by SuccessFactors employees.